4 Permanent Insurance found

The role overviewThis role will be responsible for handling inquiries about policies and claims in the insurance company.Key Responsibilities:Respond to inquiries via phone, email, and chat in a timely and professional manner.Work with various departments to enhance service delivery and customer satisfaction.Implement best practices for data entry and management to enhance the efficiency of record-keeping processes.Prepare monthly/ annual results and perfo

Key Responsibilities:Respond to interal inquiries related to underwriting, policy administration, and claims.Deliver excellent customer service with a positive and proactive attitude.Keep management updated on any issues or challenges.Prepare monthly and annual reports on results and performance.Key Requirements:Bachelor’s degree or equivalent experience preferred.Strong problem-solving abilities and attention to detail.Strong interpersonal skills and a cu

Key Responsibilities:Handle a high volume of inbound calls efficiently and professionally, addressing customer inquiries related to personal lines general insurance products, such as home, travel, motor, and personal accident insurance.Provide accurate information regarding policy coverage, terms and conditions, premium payments, and renewal processes.Assist customers with policy amendments and updates.Provide initial support for claims inquiries, guiding

Job description:Engage with colleagues, new graduates, and seasoned professionals to establish a strong foundation for future career path.Attend various training sessions, workshops and seminars to develop strong technical knowledge and business acumenComply with internal code of practices and complianceBuild good relationships with our clients and service providers, leading to improved loyalty, lowered churn rates and perceived service quality.Contact cli