- Customer Service Executive - Hotline & Service Centre Roles (2 headcounts)Key Responsibilities: A. Service Delivery & Problem ResolutionAddress customer and agent inquiries, requests, and complaints.Provide prompt and accurate services, including policy information and professional advice to customers.Handle and resolve customer problems, including elevated complaints and special requests related to policy matters.Engage proactively with customers for follCustomer Service Executive - Hotline & Service Centre Roles (2 headcounts)Key Responsibilities: A. Service Delivery & Problem ResolutionAddress customer and agent inquiries, requests, and complaints.Provide prompt and accurate services, including policy information and professional advice to customers.Handle and resolve customer problems, including elevated complaints and special requests related to policy matters.Engage proactively with customers for foll
- Positions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life InsurancePositions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life Insurance
- Join a leading international financial institution to drive excellence in customer service. This high-impact role requires an experienced leader to manage and resolve complex customer disputes across both our Life and General Insurance product lines. What You Will Do (Key Responsibilities):Lead the Complaint Team: Manage and guide a dedicated team responsible for the timely and effective resolution of all customer complaints, ensuring high professional staJoin a leading international financial institution to drive excellence in customer service. This high-impact role requires an experienced leader to manage and resolve complex customer disputes across both our Life and General Insurance product lines. What You Will Do (Key Responsibilities):Lead the Complaint Team: Manage and guide a dedicated team responsible for the timely and effective resolution of all customer complaints, ensuring high professional sta
