- Key responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the sKey responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the s
- about the company.an established international freight forwarding and supply chain solutions provider with a massive global logistics network. Serving diverse corporate clients across multinational markets, they specialize in seamless air, ocean, and land transportation management. They offer a stable corporate environment with structured training and long-term career growth.about the team.You will join a collaborative, fast-paced, and highly organized cusabout the company.an established international freight forwarding and supply chain solutions provider with a massive global logistics network. Serving diverse corporate clients across multinational markets, they specialize in seamless air, ocean, and land transportation management. They offer a stable corporate environment with structured training and long-term career growth.about the team.You will join a collaborative, fast-paced, and highly organized cus
- about the job.Team Management & Daily Operations SupervisionLeadership & Supervision: Lead and guide the Customer Service team; fully supervise daily account operations, including online/offline account opening verification, fund deposits and withdrawals, information updates, and stock transfers.SOP & Process Optimization: Formulate, implement, and continuously optimize the department’s Standard Operating Procedures (SOPs) and service workflows to enhanceabout the job.Team Management & Daily Operations SupervisionLeadership & Supervision: Lead and guide the Customer Service team; fully supervise daily account operations, including online/offline account opening verification, fund deposits and withdrawals, information updates, and stock transfers.SOP & Process Optimization: Formulate, implement, and continuously optimize the department’s Standard Operating Procedures (SOPs) and service workflows to enhance
- Join a leading international financial institution in Hong Kong as an Entry-Level Bank Teller. This exciting opportunity offers a gateway into retail banking, where you will manage counter transactions and ensure exceptional customer service. Build your banking career within a supportive environment that values compliance, professional growth, and operational excellence.about the company.Our client is a well-established international bank with a strong andJoin a leading international financial institution in Hong Kong as an Entry-Level Bank Teller. This exciting opportunity offers a gateway into retail banking, where you will manage counter transactions and ensure exceptional customer service. Build your banking career within a supportive environment that values compliance, professional growth, and operational excellence.about the company.Our client is a well-established international bank with a strong and
- about the team.You will lead a dynamic, collaborative, and fast-paced frontline operations team dedicated to delivering top-tier service. The team thrives on clear communication, mutual support, and a shared goal of operational efficiency. Backed by senior operations management, this group values proactive problem-solving and fosters an inclusive environment focused on continuous professional development.about the job.Oversee daily operations of the assignabout the team.You will lead a dynamic, collaborative, and fast-paced frontline operations team dedicated to delivering top-tier service. The team thrives on clear communication, mutual support, and a shared goal of operational efficiency. Backed by senior operations management, this group values proactive problem-solving and fosters an inclusive environment focused on continuous professional development.about the job.Oversee daily operations of the assign
- about the team.You will lead a dynamic, collaborative, and fast-paced frontline operations team dedicated to delivering top-tier service. The team thrives on clear communication, mutual support, and a shared goal of operational efficiency. Backed by senior operations management, this group values proactive problem-solving and fosters an inclusive environment focused on continuous professional development.about the job.Oversee daily operations of the assignabout the team.You will lead a dynamic, collaborative, and fast-paced frontline operations team dedicated to delivering top-tier service. The team thrives on clear communication, mutual support, and a shared goal of operational efficiency. Backed by senior operations management, this group values proactive problem-solving and fosters an inclusive environment focused on continuous professional development.about the job.Oversee daily operations of the assign
- An exceptional opportunity has arisen for an experienced banking professional to join a leading regional bank in Southeast Asia as a Customer Service Manager. Based in Hong Kong, you will lead branch operations, oversee KYC processes, and manage a dedicated team to deliver premium service to high-net-worth clients.about the company.Our client is one of the largest regional banks in Southeast Asia and a market leader in corporate and business banking. WithAn exceptional opportunity has arisen for an experienced banking professional to join a leading regional bank in Southeast Asia as a Customer Service Manager. Based in Hong Kong, you will lead branch operations, oversee KYC processes, and manage a dedicated team to deliver premium service to high-net-worth clients.about the company.Our client is one of the largest regional banks in Southeast Asia and a market leader in corporate and business banking. With
- Our client, a distinguished private bank and wealth management institution, is seeking a meticulous Wealth Management Operations Officer (6-Month Contract) to join their Wealth Management Operations & Private Banking Department in Hong Kong. In this role, you will provide vital clerical and operational support, managing KYC / CDD reviews, account opening procedures, and remittance verification in compliance with local regulations. This opportunity is idealOur client, a distinguished private bank and wealth management institution, is seeking a meticulous Wealth Management Operations Officer (6-Month Contract) to join their Wealth Management Operations & Private Banking Department in Hong Kong. In this role, you will provide vital clerical and operational support, managing KYC / CDD reviews, account opening procedures, and remittance verification in compliance with local regulations. This opportunity is ideal
- MS Office & Legal Document Formatting Are you an expert in document production looking to advance your career within a premier legal environment? This critical full-time role offers an excellent opportunity to showcase your advanced MS Office and legal formatting skills while supporting global operations from Hong Kong. Enjoy flexible shift options and a highly collaborative team culture.about the company.Our client is a highly respected, leading global laMS Office & Legal Document Formatting Are you an expert in document production looking to advance your career within a premier legal environment? This critical full-time role offers an excellent opportunity to showcase your advanced MS Office and legal formatting skills while supporting global operations from Hong Kong. Enjoy flexible shift options and a highly collaborative team culture.about the company.Our client is a highly respected, leading global la
- about the company.Our client is a tier-one international banking corporation with a powerful global footprint and a reputation for excellence in institutional financial services. Widely recognised for its robust market presence and employee-centric culture, the bank provides an exceptional platform for long-term career progression, operational innovation, and comprehensive professional development.about the team.You will join an elite, collaborative Busineabout the company.Our client is a tier-one international banking corporation with a powerful global footprint and a reputation for excellence in institutional financial services. Widely recognised for its robust market presence and employee-centric culture, the bank provides an exceptional platform for long-term career progression, operational innovation, and comprehensive professional development.about the team.You will join an elite, collaborative Busine
- Receptionist (Dual Tracks Available) - Legal Admin & Client Experience A premier law firm is expanding its corporate operations team. We are currently seeking two high-calibre Receptionists to join the stable, 5-day work week programme across two distinct functional tracks.about the company.Our client is a highly respected, leading legal practice situated in Hong Kong. about the team.The corporate support and front-of-house team acts as the critical operatReceptionist (Dual Tracks Available) - Legal Admin & Client Experience A premier law firm is expanding its corporate operations team. We are currently seeking two high-calibre Receptionists to join the stable, 5-day work week programme across two distinct functional tracks.about the company.Our client is a highly respected, leading legal practice situated in Hong Kong. about the team.The corporate support and front-of-house team acts as the critical operat
- about the company.Our client is a well-established corporate and commercial banking institution with a strong regional footprint in Hong Kong. Known for its commitment to robust risk governance and sustainable development, the bank delivers comprehensive financial services while actively driving technological innovation across its branches.about the team.The Operations Department serves as a foundational pillar of the bank, ensuring the seamless, compliantabout the company.Our client is a well-established corporate and commercial banking institution with a strong regional footprint in Hong Kong. Known for its commitment to robust risk governance and sustainable development, the bank delivers comprehensive financial services while actively driving technological innovation across its branches.about the team.The Operations Department serves as a foundational pillar of the bank, ensuring the seamless, compliant
- Leading Global Surgical Solutions Pioneer – Sales DirectorWe are partnering with a pioneering global medical device manufacturer specializing in cutting-edge surgical technologies, particularly high-performance Operating Room (OR) solutions. With a reputation for clinical excellence and robust market expansion, the company provides state-of-the-art instruments that elevate surgical precision and patient outcomes.We are seeking a high-caliber, strategic SalLeading Global Surgical Solutions Pioneer – Sales DirectorWe are partnering with a pioneering global medical device manufacturer specializing in cutting-edge surgical technologies, particularly high-performance Operating Room (OR) solutions. With a reputation for clinical excellence and robust market expansion, the company provides state-of-the-art instruments that elevate surgical precision and patient outcomes.We are seeking a high-caliber, strategic Sal
- about the company.Our client is a premier, top-tier global asset management firm with an extensive international footprint and a leading presence in the Hong Kong financial hub. Leveraging decades of sophisticated market expertise, the firm is renowned for delivering exclusive investment returns by deploying both fundamental and systematic trading strategies across diverse asset classes and global geographies.about the team.As part of this vibrant departmabout the company.Our client is a premier, top-tier global asset management firm with an extensive international footprint and a leading presence in the Hong Kong financial hub. Leveraging decades of sophisticated market expertise, the firm is renowned for delivering exclusive investment returns by deploying both fundamental and systematic trading strategies across diverse asset classes and global geographies.about the team.As part of this vibrant departm
- Receptionist (Dual Tracks Available) - Legal Admin & Client Experience A premier law firm is expanding its corporate operations team. We are currently seeking two high-calibre Receptionists to join the stable, 5-day work week programme across two distinct functional tracks.about the company.Our client is a highly respected, leading legal practice situated in Hong Kong. about the team.The corporate support and front-of-house team acts as the critical operatReceptionist (Dual Tracks Available) - Legal Admin & Client Experience A premier law firm is expanding its corporate operations team. We are currently seeking two high-calibre Receptionists to join the stable, 5-day work week programme across two distinct functional tracks.about the company.Our client is a highly respected, leading legal practice situated in Hong Kong. about the team.The corporate support and front-of-house team acts as the critical operat
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