- Customer Service Officer (Customer Service Center) Key Responsibilities:Provide exceptional face-to-face customer service at our service centers.Assist customers with their insurance claims and general policy inquiries.Explain complex insurance information clearly and concisely.Maintain a professional and presentable appearance at all times.Handle customer feedback and resolve issues efficiently and empathetically. Key Requirements:Previous experience in aCustomer Service Officer (Customer Service Center) Key Responsibilities:Provide exceptional face-to-face customer service at our service centers.Assist customers with their insurance claims and general policy inquiries.Explain complex insurance information clearly and concisely.Maintain a professional and presentable appearance at all times.Handle customer feedback and resolve issues efficiently and empathetically. Key Requirements:Previous experience in a
- about the company.My client is a leading bank and they are looking for a Customer Service Officer to support e-banking implementation serviceabout the job.Provide Internet Banking implementation servicesGuide customers through the software installation processAssist in troubleshoot system environment problems and escalate to internal departmentProvide specialised technical support for Internet Banking to internal teamsHandle assigned projects and ad-hoc taabout the company.My client is a leading bank and they are looking for a Customer Service Officer to support e-banking implementation serviceabout the job.Provide Internet Banking implementation servicesGuide customers through the software installation processAssist in troubleshoot system environment problems and escalate to internal departmentProvide specialised technical support for Internet Banking to internal teamsHandle assigned projects and ad-hoc ta
- Positions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life InsurancePositions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life Insurance
- about the company.My client is a leading insurance and health care company and they are looking for an experienced trainer to support their project. about the job.Develop and update all training content, including e-learning and manuals, specifically tailored to insurance industry policies, products, and compliance standardsFacilitate engaging and practical training sessions for new hires and existing staffsAssess trainee performance through evaluations anabout the company.My client is a leading insurance and health care company and they are looking for an experienced trainer to support their project. about the job.Develop and update all training content, including e-learning and manuals, specifically tailored to insurance industry policies, products, and compliance standardsFacilitate engaging and practical training sessions for new hires and existing staffsAssess trainee performance through evaluations an
- Customer Service Specialist - Employee BenefitsJoin Our Team as a Customer Service Specialist - Employee Benefits!Are you a customer service pro with a background in employee benefits or healthcare? We're looking for a dedicated and empathetic individual to join our team as a Customer Service Specialist.The Role:You'll be the first point of contact for our clients, handling their inquiries and resolving issues related to their employee benefits. Your day-tCustomer Service Specialist - Employee BenefitsJoin Our Team as a Customer Service Specialist - Employee Benefits!Are you a customer service pro with a background in employee benefits or healthcare? We're looking for a dedicated and empathetic individual to join our team as a Customer Service Specialist.The Role:You'll be the first point of contact for our clients, handling their inquiries and resolving issues related to their employee benefits. Your day-t
- Assistant Manager, Customer Service - Life InsuranceAre you an experienced customer service professional ready to take on a new step? Join the team as an Assistant Manager or Senior Officer, where you will be responsible for our customer service operations, ensuring our clients receive exceptional support for their life insurance policies. This role is perfect for a proactive individual who excels at problem-solving.Key Responsibilities:Customer Service: EAssistant Manager, Customer Service - Life InsuranceAre you an experienced customer service professional ready to take on a new step? Join the team as an Assistant Manager or Senior Officer, where you will be responsible for our customer service operations, ensuring our clients receive exceptional support for their life insurance policies. This role is perfect for a proactive individual who excels at problem-solving.Key Responsibilities:Customer Service: E
- about the company.My client is a leading insurance and health care company and they are looking for an experienced training to support their project. about the job.Develop and update all training content, including e-learning and manuals, specifically tailored to insurance industry policies, products, and compliance standardsFacilitate engaging and practical training sessions for new hires and existing staffsAssess trainee performance through evaluations aabout the company.My client is a leading insurance and health care company and they are looking for an experienced training to support their project. about the job.Develop and update all training content, including e-learning and manuals, specifically tailored to insurance industry policies, products, and compliance standardsFacilitate engaging and practical training sessions for new hires and existing staffsAssess trainee performance through evaluations a
- about the company.Our client is seeking a skilled IT support professional. In this role, you’ll be on the front lines, tackling a wide range of customer issues and making a real impact by helping businesses run smoothly. You will be instrumental in ensuring a seamless experience for users and contributing directly to the company's success.about the job.Be the first point of contact for clients, assisting them with a range of issues through various channelsabout the company.Our client is seeking a skilled IT support professional. In this role, you’ll be on the front lines, tackling a wide range of customer issues and making a real impact by helping businesses run smoothly. You will be instrumental in ensuring a seamless experience for users and contributing directly to the company's success.about the job.Be the first point of contact for clients, assisting them with a range of issues through various channels
- about the company.A company specializing in the FMCG (Fast-Moving Consumer Goods) sector.about the team.Part of the sales team, reporting directly to the Senior Key Account Manager.about the job.This role is critical in driving the consumer products business within assigned key accounts. You will be responsible for achieving sales targets, implementing and managing a comprehensive sales strategy, and ensuring strong brand presence. A key focus is on applyiabout the company.A company specializing in the FMCG (Fast-Moving Consumer Goods) sector.about the team.Part of the sales team, reporting directly to the Senior Key Account Manager.about the job.This role is critical in driving the consumer products business within assigned key accounts. You will be responsible for achieving sales targets, implementing and managing a comprehensive sales strategy, and ensuring strong brand presence. A key focus is on applyi
- Client Relations (Senior) Associate, Life InsuranceWe are looking for a dedicated and experienced Senior Officer / Officer to join the Client Relations team. This role is crucial for providing customer service and professional advice and support to our clients, contributing directly to our company's objectives.Key Responsibilities:Deliver outstanding customer service and support management to clients by following company objectives.Engage in cross-team colClient Relations (Senior) Associate, Life InsuranceWe are looking for a dedicated and experienced Senior Officer / Officer to join the Client Relations team. This role is crucial for providing customer service and professional advice and support to our clients, contributing directly to our company's objectives.Key Responsibilities:Deliver outstanding customer service and support management to clients by following company objectives.Engage in cross-team col
- about the job.Greet and assist customers in a friendly and professional manner.Answer customer questions about products, features, and pricing.Maintain a clean, organized, and visually appealing sales floor and stockroom.Process customer transactions accurately using a point-of-sale (POS) system.Assist with inventory management, including restocking shelves and organizing new shipments.Achieve and exceed daily, weekly, and monthly sales goals.Stay up-to-dabout the job.Greet and assist customers in a friendly and professional manner.Answer customer questions about products, features, and pricing.Maintain a clean, organized, and visually appealing sales floor and stockroom.Process customer transactions accurately using a point-of-sale (POS) system.Assist with inventory management, including restocking shelves and organizing new shipments.Achieve and exceed daily, weekly, and monthly sales goals.Stay up-to-d
- Customer Care Associate (Life Insurance Correspondence)Responsibilities:Handle customer inquiries from various channels such as live chat, email, and letters in a timely and tactful mannerProvide accurate information on products and policy services to customersManage and resolve customer complaints and complex cases escalated by Customer Care AssociatesOffer immediate support to team members facing challenges in handling inquiriesDocument all inquiry detaiCustomer Care Associate (Life Insurance Correspondence)Responsibilities:Handle customer inquiries from various channels such as live chat, email, and letters in a timely and tactful mannerProvide accurate information on products and policy services to customersManage and resolve customer complaints and complex cases escalated by Customer Care AssociatesOffer immediate support to team members facing challenges in handling inquiriesDocument all inquiry detai
- about the company.Our client is a prominent and well-established retail bank in Hong Kong, known for its extensive network and strong presence in the local market. They are dedicated to providing a full spectrum of financial services to a broad base of retail clients. The company is recognized for its stable work environment, professional development opportunities, and commitment to its customer-first philosophy.about the job.We are currently seeking dedicabout the company.Our client is a prominent and well-established retail bank in Hong Kong, known for its extensive network and strong presence in the local market. They are dedicated to providing a full spectrum of financial services to a broad base of retail clients. The company is recognized for its stable work environment, professional development opportunities, and commitment to its customer-first philosophy.about the job.We are currently seeking dedic
- Join a leading international financial institution to drive excellence in customer service. This high-impact role requires an experienced leader to manage and resolve complex customer disputes across both our Life and General Insurance product lines. What You Will Do (Key Responsibilities):Lead the Complaint Team: Manage and guide a dedicated team responsible for the timely and effective resolution of all customer complaints, ensuring high professional staJoin a leading international financial institution to drive excellence in customer service. This high-impact role requires an experienced leader to manage and resolve complex customer disputes across both our Life and General Insurance product lines. What You Will Do (Key Responsibilities):Lead the Complaint Team: Manage and guide a dedicated team responsible for the timely and effective resolution of all customer complaints, ensuring high professional sta
- about the company.Our client is looking for a highly skilled and experienced IT Manager who specializes in modern end-user computing/digital workplace technology within Microsoft environment. In this role, you will be instrumental in shaping the technology experience for internal users, ensuring they have the tools and support they need to succeed in their daily operations. about the job.Lead a team of 3, fostering a culture of technical excellence and outabout the company.Our client is looking for a highly skilled and experienced IT Manager who specializes in modern end-user computing/digital workplace technology within Microsoft environment. In this role, you will be instrumental in shaping the technology experience for internal users, ensuring they have the tools and support they need to succeed in their daily operations. about the job.Lead a team of 3, fostering a culture of technical excellence and out
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