50 jobs found for Customer

Customer Service Officer (Customer Service Center) Key Responsibilities:Provide exceptional face-to-face customer service at our service centers.Assist customers with their insurance claims and general policy inquiries.Explain complex insurance information clearly and concisely.Maintain a professional and presentable appearance at all times.Handle customer feedback and resolve issues efficiently and empathetically. Key Requirements:Previous experience in a

about the company.A global leader in e-commerce and mail logistics. They specialize in providing smart, simple, and efficient global delivery solutions for businesses worldwide, connecting three continents with operations in 12 countries.about the job.You will be responsible for providing exceptional customer service across multiple communication channels (e.g., email, phone).Handle customer enquiries promptly and professionally, offering effective solutio

Positions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life Insurance

about the company.My client is a leading bank and they are looking for a Customer Service Officer to support e-banking implementation serviceabout the job.Provide Internet Banking implementation servicesGuide customers through the software installation processAssist in troubleshoot system environment problems and escalate to internal departmentProvide specialised technical support for Internet Banking to internal teamsHandle assigned projects and ad-hoc ta

about the company.We are currently partnering with a leading provider of social and media intelligence solutions, in finding a Key Enterprise Account Executive/Manager to lead the management and growth of their key accounts in the Greater Bay Area region. Our client offers a pathway to personal and professional growth within an inclusive community that values unique contributions. Some of the employee benefits that our client offers include 20+ days of ann

about the company.My client is a leading insurance and health care company and they are looking for an experienced trainer to support their project. about the job.Develop and update all training content, including e-learning and manuals, specifically tailored to insurance industry policies, products, and compliance standardsFacilitate engaging and practical training sessions for new hires and existing staffsAssess trainee performance through evaluations an

about the company.Our client is seeking a skilled IT support professional. In this role, you’ll be on the front lines, tackling a wide range of customer issues and making a real impact by helping businesses run smoothly. You will be instrumental in ensuring a seamless experience for users and contributing directly to the company's success.about the job.Be the first point of contact for clients, assisting them with a range of issues through various channels

about the company.- A global logistics and freight forwarding leader. - Focused on strategic growth and expanding market presence across key products and trade lanes.about the team.- The team is a group of strategic, customer-focused sales professionals. - You'll work in a collaborative environment where you'll be accountable for your personal results while also supporting and mentoring junior team members. -The culture is one of shared success, where know

about the company.A global logistics organization focusing on simplifying geography, with a dedicated focus on the AMERICAS trade lane.about the team.A specialized team focused on driving the development and profitability of the USA and LATAM Ocean freight trade lane business from the Hong Kong office.about the job.This pivotal role is responsible for the strategic development and profitable growth of the USA and LATAM trade lane. You will be hands-on in c

about the company.My client is one of the leading global insurance providers in Hong Kong. They are looking for a Claims Officer to join their teamabout the job.Review and assess medical claims in accordance with company policies and regulationsValidate the claims and process the payments with terms and conditions of the policy Contact customers or health-care providers to follow up the outstanding issues and information Follow up enquiries from customers

Client Relations (Senior) Associate, Life InsuranceWe are looking for a dedicated and experienced Senior Officer / Officer to join the Client Relations team. This role is crucial for providing customer service and professional advice and support to our clients, contributing directly to our company's objectives.Key Responsibilities:Deliver outstanding customer service and support management to clients by following company objectives.Engage in cross-team col

about the company.A leading company in the logistics/e-commerce industry.about the team.A collaborative team focused on managing strategic accounts and optimizing logistics operations.about the job.This role involves providing comprehensive support for sales activities and managing key client relationships.You will be responsible for processing new sales opportunities, preparing quotations, and ensuring compliance with contractual obligations.A significant

about the company.A company specializing in the FMCG (Fast-Moving Consumer Goods) sector.about the team.Part of the sales team, reporting directly to the Senior Key Account Manager.about the job.This role is critical in driving the consumer products business within assigned key accounts. You will be responsible for achieving sales targets, implementing and managing a comprehensive sales strategy, and ensuring strong brand presence. A key focus is on applyi

Assistant Manager, Customer Service - Life InsuranceAre you an experienced customer service professional ready to take on a new step? Join the team as an Assistant Manager or Senior Officer, where you will be responsible for our customer service operations, ensuring our clients receive exceptional support for their life insurance policies. This role is perfect for a proactive individual who excels at problem-solving.Key Responsibilities:Customer Service: E

Position Summary:Our client is a leading firm in the insurance industry.We are seeking an accomplished and results-driven professional to join our team as the Head of Operations. This pivotal role involves working closely with the leadership team to design and implement business strategies while overseeing customer-related operational functions. The successful candidate will ensure the company’s business objective is met by driving operational efficiency a

Customer Care Associate (Life Insurance Correspondence)Responsibilities:Handle customer inquiries from various channels such as live chat, email, and letters in a timely and tactful mannerProvide accurate information on products and policy services to customersManage and resolve customer complaints and complex cases escalated by Customer Care AssociatesOffer immediate support to team members facing challenges in handling inquiriesDocument all inquiry detai

Join a leading international financial institution to drive excellence in customer service. This high-impact role requires an experienced leader to manage and resolve complex customer disputes across both our Life and General Insurance product lines. What You Will Do (Key Responsibilities):Lead the Complaint Team: Manage and guide a dedicated team responsible for the timely and effective resolution of all customer complaints, ensuring high professional sta

about the company.My client is a leading insurance and health care company and they are looking for an experienced training to support their project. about the job.Develop and update all training content, including e-learning and manuals, specifically tailored to insurance industry policies, products, and compliance standardsFacilitate engaging and practical training sessions for new hires and existing staffsAssess trainee performance through evaluations a

about the company.A consumer hearing company (hybrid work model).about the team.A sales and account management team focused on channel growth and brand presence.about the job.This role aims to drive sales and market share by establishing and nurturing strategic relationships with distributors and key retail partners. You will be responsible for managing key accounts, leading them to achieve sales targets, and ensuring a strong retail presence. The role req

about the company.A global mobility company that provides a comprehensive range of services for both corporate and individual clients to assist with international and domestic relocations.Its services cover the entire relocation process, including international moving, immigration, destination services, and assignment management, and it operates through a network of its own offices and partners in many countries. about the team.A high-performing sales team

about the company.A major company specializing in Freight/Cargo Forwarding within the Manufacturing, Transport, and Logistics industry.about the team.A sales team focused on aggressive business development and market growth, requiring ambition and a client-focused approach.about the job.This role is critical for driving the company's expansion by developing new business opportunities and building a robust customer base, particularly leveraging your Japanes

about the job.Greet and assist customers in a friendly and professional manner.Answer customer questions about products, features, and pricing.Maintain a clean, organized, and visually appealing sales floor and stockroom.Process customer transactions accurately using a point-of-sale (POS) system.Assist with inventory management, including restocking shelves and organizing new shipments.Achieve and exceed daily, weekly, and monthly sales goals.Stay up-to-d

about the company.We are currently partnering with a leading provider of social and media intelligence solutions to find an exceptional Enterprise Account Executive to drive the growth and retention of their most critical accounts in the Greater Bay Area.about the job.As an Enterprise Account Executive, your primary mission is to act as the chief growth architect for a portfolio of strategic enterprise accounts. You will take ownership of these key relatio

about the company.Our client is a prominent and well-established retail bank in Hong Kong, known for its extensive network and strong presence in the local market. They are dedicated to providing a full spectrum of financial services to a broad base of retail clients. The company is recognized for its stable work environment, professional development opportunities, and commitment to its customer-first philosophy.about the job.We are currently seeking dedic

about my client. My client is a leading insurance company and they are looking for a Senior Claims Officer to join their winning team.about the job.Assist in reviewing work-flow, implementing continuous claims process improvementAssess and approve claims within company guidelineMeet service turnaround time and achieve claims SLAHandle enquiries from distribution / customer enquiry team or complaint teamskills & experiences required.With at least 5 years of

about the company.MNC Renowned Sports Brand Companyabout the team.As the Sustainability Program Specialist, you will play a pivotal, hands-on role in advancing our corporate social responsibility and sustainability initiatives across the APAC region. You will report directly to the APAC Sustainability Manager. In this operational role, you will be responsible for translating global ideas into impactful, locally relevant programs with a strong customer-faci

Key ResponsibilitiesRegulatory Compliance: Develop and maintain comprehensive compliance policies and procedures that are in line with SFC and other relevant regulations. SFC Licensing & Regulatory Liaison: Oversee all aspects of SFC licensing for Types 1, 4, and 9 activities. This includes managing new license applications for the firm and its responsible officers, handling inquiries and inspections from the SFC, and ensuring timely reporting. Manager-In

about the company.A well-established leader in the manufacturing industry to recruit an experienced and proactive Supply Chain Manager. Based in their key factory in Dongguan, you will be instrumental in overseeing and optimizing the entire logistics and supply chain operation. This is a critical leadership position where you will ensure the seamless flow of goods and drive strategic enhancements to meet and exceed business objectives.about the job.You wil

about the company.This is an opportunity to join a fast-growing company and a successful team, with potential for career advancement.about the team.The team is a group of experienced professionals dedicated to providing high-quality logistics services.The company fosters a culture of teamwork, where strong relationships both internally and with customers are a key driver of success.The team is recognized for its talent, operational excellence, and commitme

about the company.A leading on-demand storage company in Hong Kong.The company's mission is to transform the storage industry by being customer-centric and helping people maximize their space.It is an ambitious, dynamic, and fast-growing company that offers a highly supportive environment. about the team.A dynamic and highly collaborative sales team with a very flat structure, valuing feedback and ideas.about the job.This is a hands-on sales leadership rol