43 jobs found for Customer

about the company.A global leader in e-commerce and mail logistics. They specialize in providing smart, simple, and efficient global delivery solutions for businesses worldwide, connecting three continents with operations in 12 countries.about the job.You will be responsible for providing exceptional customer service across multiple communication channels (e.g., email, phone).Handle customer enquiries promptly and professionally, offering effective solutio

about the company.We're currently partnering with a fast-growing eCommerce organization within the consumer sector in finding a newly created APAC Head of Customer Service. The individual will be responsible in leading a cross-country team of 10+ in developing and executing customer experience/service strategies to ensure a customer-centric mindset whilst ensuring a consistent service delivery across all touch points. Additionally, the individual will also

about the company.My client is a leading bank and they are looking for a Customer Service Officer to support e-banking implementation serviceabout the job.Provide Internet Banking implementation servicesGuide customers through the software installation processAssist in troubleshoot system environment problems and escalate to internal departmentProvide specialised technical support for Internet Banking to internal teamsHandle assigned projects and ad-hoc ta

Customer Service Officer | Up to 25KHigh-Impact Project Ownership: End-to-end role in customer project executionCareer Launchpad: Welcome fresh graduates (or those 1-2 years of experience) who are interested in global supply chain operationsFast-paced Culture: Thrive in a international environment that values collaborative team-first mindset.about the company.An established leader in International B2B Trading & Logistics is seeking a highly organized and p

about the company.A global logistics organization focusing on simplifying geography, with a dedicated focus on the AMERICAS trade lane.about the team.A specialized team focused on driving the development and profitability of the USA and LATAM Ocean freight trade lane business from the Hong Kong office.about the job.This pivotal role is responsible for the strategic development and profitable growth of the USA and LATAM trade lane. You will be hands-on in c

Customer Service Executive - Hotline & Service Centre Roles (2 headcounts)Key Responsibilities: A. Service Delivery & Problem ResolutionAddress customer and agent inquiries, requests, and complaints.Provide prompt and accurate services, including policy information and professional advice to customers.Handle and resolve customer problems, including elevated complaints and special requests related to policy matters.Engage proactively with customers for foll

Positions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life Insurance

about the company.My client is a leading Insurance Company in Hong Kong. They are seeking a Senior Officer with product development experience to join their team.about the job.Conduct market research and competitor analysis to identify trends, customer needs, and opportunities for product innovationAssist in designing and developing new insurance productsCollaborate with internal departments to ensure product feasibility and market fitPrepare reports and p

AML system management● Support AML system enhancement project and lead UAT tasks.● Review Screening, transaction monitoring and customer risk rating alerts. Study the trend ofthe AML risk and design the mitigation plans.● Update the name screening, transaction monitoring and customer risk rating operationprocedures on an ongoing basis in order to ensure compliance with higher of the Grouprequirements or local regulatory requirement.● Follow up the threshol

Our client is a MNC and provides business in the Asia Pacific region. They are currently looking for a junior Credit Control Officer. The successful candidate will be crucial in safeguarding the company's financial stability through proactive risk mitigation and effective customer interactions regarding outstanding payments.Responsibilities:Manage the process for new customer account setup and execute thorough credit checks.Proactively monitor accounts and

about the company.Our client is a long-standing lifestyle brand with an extensive presence across the region. The business is actively modernizing its digital ecosystem, with a strong focus on customer-centric mobile solutions and technology-driven operational upgrades. The team embraces practical innovation, cross-team collaboration, and a culture that encourages ownership and continuous learning.about the job.Review current mobile features and backend wo

about the company.A global mobility company that provides a comprehensive range of services for both corporate and individual clients to assist with international and domestic relocations.Its services cover the entire relocation process, including international moving, immigration, destination services, and assignment management, and it operates through a network of its own offices and partners in many countries. about the team.A high-performing sales team

about the job.Focus on delivering a customer-centric experience within the cargo terminal environment.Manage comprehensive cargo documentation for all import, export, and transshipment activities, ensuring compliance with company procedures.Execute cargo loading plans or specific booking instructions received from customer airlines.Strategically plan and optimize the utilization of cargo capacity and weight for both Unit Load Devices (ULDs) and aircraft lo

about the company.Our client is a rapidly growing insurtech company, leveraging next-generation technology to create smarter, faster, and more customer-centric insurance solutions. They are seeking a highly-skilled Senior DevOps Engineer to take ownership of their cloud infrastructure within their AWS environment.about the job.Own and evolve the CI/CD pipeline and managing the end-to-end application release process.Set the standard for best practices, driv

about the company.A prominent global logistics and supply chain provider. They are currently seeking motivated Logistics Officer to join their expanding team, focusing on providing exceptional after-sales and order fulfillment support to a key account.about the team.You will be a key member of the logistics team, ensuring the smooth processing of supply chain operations for a major client.about the job.Process and manage all supply chain operation transact

about the company.MNC Renowned Sports Brand Companyabout the team.As the Sustainability Program Specialist, you will play a pivotal, hands-on role in advancing our corporate social responsibility and sustainability initiatives across the APAC region. You will report directly to the APAC Sustainability Manager. In this operational role, you will be responsible for translating global ideas into impactful, locally relevant programs with a strong customer-faci

about the job.Be the full account manager and fully manage the selling process through customer acceptance process by closely working with all functions and Specialists. Demonstrated ability to lead and motivate teams of specialists.Develop a targeted customer/opportunity list, manage sales interactions, and participate in forecasts & book and bill activities while actively promoting, presenting and demonstrating company solutions to customers and prospect

about the company.A leading on-demand storage company in Hong Kong.The company's mission is to transform the storage industry by being customer-centric and helping people maximize their space.It is an ambitious, dynamic, and fast-growing company that offers a highly supportive environment. about the team.A dynamic and highly collaborative sales team with a very flat structure, valuing feedback and ideas.about the job.This is a hands-on sales leadership rol

about the company.We're currently partnering with a well-known professional membership organization in finding a newly created Business Development Manager for their growing team in Hong Kong. The individual will be responsible in growing new accounts and managing existing accounts in HK and Macau. Through out the membership cycle, the individual will also provide workshops, events and market insights/presentations to ensure sustainable membership. about

about the company.fast-growing life and health insurance companyabout the team.You will support a fast-growing marketing team, working closely with the Senior Manager to plan, execute, and optimize high-impact marketing initiatives. The team values staying on top of social and cultural trends to ensure content remains relevant and engaging.about the job.Content Planning: You will plan and draft digital marketing content across various channels, including s

Key Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Build and maintain strong relationship with all key stakeholders (Consultants as well as private bankers and clients)Arrange and conduct the Customer Policy Annual Review, following up requests from customers and internal departments to ensure quality and efficient service deliverablesAssist in gathering relevant information and

about the company.The hiring company is established financial institution and would like to hire experience data scientist to join their team to provide innovative tech-savvy solutions for the business and operations.about the job.Develop and implement advanced analytics and machine learning solutions to enhance business strategies. This includes working with various data types, such as browsing data, voice recordings, emails, and images.Integrate a wide r

about the company.Our client is a global leading Medical company is seeking for a product specialist(sales) to join their sales team.You will focus on promoting products to health care providers, while managing the product life cycle. about the job.Develop and execute sales strategies to achieve sales targets and objectives;Build relationships and conduct product presentations to health care providers ;Collaborate with internal teams to provide customer su

about the company.My client is a reputable insurance company and they are looking for a Project Executive to support project initiatives. about the job.Develop, prepare and proofread customer-facing documents, channel communications, and comprehensive training guides to ensure consistent messaging and operational readinessTrack and coordinate to service system setup activities to ensure timely and accurate implementation, and provide support for ad hoc ser

Senior Technical Services Manager - Up to 1 mil / annum Up to 1 mil / annumCompetitive compensation package Global industry leader 5 day work, prime work location About the CompanyOur client is a leading global provider of professional services in the property and real estate sector with a strong focus on asset and facility management. This company offers a dynamic work environment where teamwork and professional growth are prioritized. To cope with busin

● Client management with top-tier asset management in Hong Kong and Asia● Managing the end-to-end cycle of licensing application with the SFC● Assist companies with completing and submitting relevant notifications or other applications with the SFC● Conduct mock SFC inspections, including overseeing and reviewing the work of the project team, preparing mock SFC inspection reports, and reviewing draft reports prepared by the project team● Advising on compli

about the company.A leading global professional body is seeking a Business Development Manager to drive strategic membership growth. about the team.Reporting to the Team Leader, you will be part of a dynamic team where your primary focus is driving sustainable new membership growth by balancing sophisticated B2B account management, strategic channel partner development, and proactive B2C acquisitionabout the job.Cultivate relationships with senior decision

about the job.Lead and execute the country's commercial strategy to achieve targets for revenue and market share growth.Manage the sales pipeline, ensuring accurate forecasting and diligent performance tracking to meet business goals.Collaborate extensively with regional and global teams (Marketing, Customer Service, Channel Partners, Sales Operations) to drive execution excellence.Cultivate strong, trusted relationships with key accounts, government stake

about the company.Our client is a world-leading FMCG company with a strong presence in the industry. They are currently looking for an Assistant Trade Marketing Manager/Senior Executive who will play a crucial role in supporting marketing initiatives to lead the brand growth.about the team.You will be reporting directly to Senior Trade Marketing Managerabout the job.Develop shopping marketing strategies, convert brand missions and commercial objectives to

about the company.Operating at the intersection of electric vehicles (EV) and renewable energy, this company is a leader in developing cutting-edge power solutions. Focused on driving the transition to sustainable energy, they are rapidly expanding their portfolio of smart charging technologies, including advanced bidirectional solutions (V2X). This role offers the opportunity to be at the forefront of a high-growth, globally significant market.about the j