35 jobs found for Customer

Key responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the s

about the company.We are partnering with a global leader in cargo aviation in finding a newly created APAC Key Account Manager for their growing team. The individual will be reporting into the Sales & Business Development Director with responsibilities including developing, manage and growing designated accounts within the cargo aviation sector to ensure operational excellence and service quality across the regional network.about the job.Responsible in dev

about the company.One of the major international banks and a leading arranger of specialized financial products worldwide. The position is under their corporate and commercial banking business.about the team.Stable and medium size.about the job.- Assist Compliance Management / Supervisors to oversee various controls measures outlined in SMBC's internal policies and procedures;- Assist to develop and/or continuously review the Anti-Money Laundering (“AML”)

● Conduct initial and ongoing Know Your Customer (KYC) due diligence and enhanceddue diligence (EDD) on new and existing corporate clients to ensure compliance withregulatory requirements.● Review and verify client identification documents, corporate structures, ownershipinformation, and Ultimate Beneficial Owners (UBOs) to assess client risk profiles.● Perform risk assessments and analysis on customer information, transactions, andnegative media to determ

about the company.We are partnering with a global powerhouse in the Orthopaedics sector, renowned for its cutting-edge surgical solutions and commitment to improving patient outcomes. We are seeking a high-caliber Senior Product Specialist to drive the commercial and clinical success of their Trauma and Spine portfolio in Hong Kong. This is an exceptional opportunity for a sales professional who thrives in the fast-paced environment of the Operating Theatr

about the company.Our client is seeking a visionary IT Director to serve as the "innovation brain" for their group business. This is a high-impact leadership position dedicated to pioneering cutting-edge technologies to redefine customer experience and drive operational excellence. The ideal candidate balances high-level strategic "intellect" for emerging tech with a down-to-earth personality and a genuine passion for staying hands-on with the latest indus

Key Responsibilities:Handle members movement update and premium adjustment issuance Provide daily supports on medical card issuance and mailings Handle administration in a timely and effective manner Liaise, co-ordinate and work with related partners for policy admin issuesParticipate in system enhancements and ad-hoc projects as assigned by the ManagerProvide teammates/superior with supports on routine operationsHandle inquiries related to Group medica

Join a global leader in cross-border logistics solutions as a CS & Logistics Officer. Based in their Hong Kong office, you will handle multi-channel enquiries and support our regional operations. This role is ideal for a proactive professional with 3+ years of experience looking to thrive in a fast-paced, digital-first environment.about the company.A prominent player in the global logistics sector. They pride ourselves on delivering seamless, efficient, an

The RoleWe are partnering with a global technology powerhouse—a market leader in cloud computing and digital intelligence—to find a seasoned sales strategist. In this role, you will act as the bridge between top-tier technology and business transformation. You will be responsible for mapping out the Hong Kong market, specifically targeting major conglomerates and the retail sector, to drive the adoption of enterprise-grade cloud, AI, and intelligent comput

about the job.Lead and execute the country's commercial strategy to achieve targets for revenue and market share growth.Manage the sales pipeline, ensuring accurate forecasting and diligent performance tracking to meet business goals.Collaborate extensively with regional and global teams (Marketing, Customer Service, Channel Partners, Sales Operations) to drive execution excellence.Cultivate strong, trusted relationships with key accounts, government stake

The main responsibilities include periodic review and other KYC-related tasks; client onboarding is not part of the scope.Act as SME to guide clients through the KYC Requirements and document variations.Risk and regulatory classification of existing clients.Interact with clients for periodic reviews and resolve issues from screening processes, escalating exceptions to AML or Compliance as appropriate.Conduct in-depth analysis on client ownership structure

about the company.A leading financial institution with a strong foothold in the Hong Kong consumer lending market. Known for its agility and customer-centric approach, this organization is dedicated to providing innovative financial solutions. They offer a dynamic environment where strategic decision-making drives tangible business growth.about the team.You will join the Personal Loan division, a core revenue-generating unit within the business. Reporting

Projects Assistant - Facilities Management & Procurement (Hong Kong)Join a leading global data centre operator at their state-of-the-art facility in Tseung Kwan O. This pivotal role provides comprehensive administrative and procurement support to the Operations team during critical growth and transition phases. If you are a detail-oriented professional with 2+ years of experience, apply today.about the company.You will be joining a prominent global data ce

Receptionist - Asset Management (Hong Kong)about the company.Our client is a premier global asset management firm. With a significant presence in the Hong Kong financial hub, they offer an elite, fast-paced environment that values excellence, professional integrity, and a high-standard of operational support.about the team.You will be the face of the Hong Kong office, joining a professional and collaborative administrative team. The environment is high-ene

about the company.Our client is a premier technology service provider dedicated to modernizing the operational fabric of bankign industries. They are seeking a Digital Product Advisor with deep "insider" knowledge of business workflows and operations within the banking industry.As a senior authority on how banks actually function, you will work closely with the Product and R&D teams to ensure digital solutions solve real-world operational headaches. This i

Logistics Officer | Up to 24Kabout the company.A leading regional logistics provider specializing in cold chain and high-value asset transportation. They are seeking a detail-oriented Logistics Officer to join their mid-stream operations team.about the job.Coordinate and track daily inbound and outbound shipments across local and regional transport networks.Prepare and validate all shipping documentation, including packing lists, commercial invoices, and d

about the company.We are partnering with a world-leading innovator in Medical Robotics to find a high-performing Clinical Sales Representative. This role is at the forefront of surgical innovation, focusing on the adoption and integration of advanced robotic-assisted platforms within major hospitals. You will act as both a strategic sales professional and a clinical expert, working alongside top-tier surgeons to revolutionize patient care through cutting-e

about the company.Our client is a leading global group with a diverse portfolio of iconic international brands. Recognised for their commitment to excellence and innovation, they provide a sophisticated professional environment that values digital transformation and high-touch service delivery. They are currently seeking a junior talent to join their regional IT operations team in Hong Kong.about the job.Manage the full lifecycle of IT assets, including PO

about the company.Our client, a leading and well-established commercial bank, is looking for high-caliber professionals to join their Retail Banking team. This role is uniquely focused on pure wealth management, allowing you to dedicate your expertise entirely to investment and insurance solutions without the requirement of handling lending or traditional deposit-taking duties.Why this role?Specialized Focus: 100% focus on Investment and Insurance products

The Company Our client is a rapidly expanding global PropTech leader specializing in digital transformation for the real estate sector. They are known for their innovative software solutions and high-growth, entrepreneurial culture.The Role As a key driver of market expansion, you will spearhead the adoption of state-of-the-art SaaS solutions across the Hong Kong real estate landscape.Strategic Prospecting: Identify and engage key decision-makers to consul

About the RoleOur client is looking for a driven and client-focused Junior Relationship Manager to join their dynamic SME Banking team. In this role, you will manage and grow a portfolio of Small and Medium Enterprise (SME) clients. Your primary focus will be providing wealth management solutions (Investment & Insurance) and handling seamless client onboarding, while acting as a trusted financial advisor to business owners.This is an excellent opportunity

about the company.We are partnering with the market leader in the Life Sciences reagents sector, renowned for high-quality biological reagents. This is a rare opportunity for a proactive, science-driven individual to join a high-growth organization where your products are already the gold standard in the industry. Whether you are an early-career professional or a passionate fresh graduate, this role offers a structured path into the dynamic world of Life S

Role Overview:As a Claims (Assistant) Manager, you will support daily operations, improving workflows and leading a high-performing team to meet service standards.Key responsibilities:Operations & Decision Making: Manage daily claims activities and approve complex cases that require senior-level technical judgment.Process Improvement: Identify and implement ways to make claims processing faster and more efficient, including overseeing system upgrades.Stake

about the company.We are partnering with a global leader in Radiotherapy and Oncology solutions in search of a high-caliber Regional Project Engineer/Manager to oversee their complex system installations. This is a critical role responsible for the end-to-end execution of radiotherapy projects across Hong Kong and Taiwan, with occasional support for broader APAC markets. It is an ideal opportunity for an engineer who thrives at the intersection of medical

As a specialist within the Cloud and Digital Infrastructure space, Randstad have been mandated by a global leader in Cloud Computing to identify a high-calibre Head of Channel Sales to lead their Hong Kong ecosystem.This is a strategic leadership mandate for a seasoned professional to drive the next evolution of the firm’s partner network, specifically focusing on System Integrators (SIs) and Software Vendors.About the CompanyOur client is a Fortune 500 po

As a specialist within the Cloud and Digital Infrastructure space, Randstad have been mandated by a global leader in Cloud Computing to identify a high-calibre Head of Channel Sales to lead their Hong Kong ecosystem.This is a strategic leadership mandate for a seasoned professional to drive the next evolution of the firm’s partner network, specifically focusing on System Integrators (SIs) and Software Vendors.About the CompanyOur client is a Fortune 500 po

about the company.Our client is a leading education consultancy in Hong Kong, providing strategic guidance and world-class educational pathways for high-achieving students through a global network of prestigious partners. They are looking for a (Assistant) Marketing Manager to join their dynamic team.about the team.This is a leadership role combining high-level marketing strategy with team management and event execution. You will mentor a professional team

about the company.Randstad is the global leader in HR services, and our IT division is one of our most successful and high-growth pillars. Based in our modern Hong Kong office, we provide a "Human Forward" approach to recruitment, leveraging industry-leading AI tools to connect the best tech talent with top-tier financial institutions, unicorns, and multi-national corporations. We offer a clear career roadmap, moving you from Associate to Consultant and be

about the company.Our client is a market-leading global relocation firm seeking a high-calibre Business Development Manager to join their Hong Kong office. This is a pivotal role designed to drive business growth by providing bespoke workforce mobility solutions to multinational corporations. The successful candidate will play a key role in expanding the firm’s market footprint through strategic "hunter" activities and executive-level relationship manageme

Join a leading manufacturing firm as a Strategic Sourcing Manager. You will oversee the end-to-end procurement lifecycle, from vendor selection and cost negotiation to inventory control. This role is ideal for a supply chain expert with experience in electrical appliances and raw materials who thrives in a fast-paced, cross-border manufacturing environment.about the company.Our client is a well-established name in the electrical appliances manufacturing se