38 jobs found for Customer

about the company.Our client is a Global Logistics Company who is looking for an experienced Senior Account Manager to join their regional key account team.about the team.about the job.Portfolio Management: Oversee a portfolio of national customer relationships by developing and executing tailored solutions that enhance customer satisfaction and loyalty while improving profitability.Strategic Growth Initiatives: Implement strategic measures for account man

Key Responsibilities:Handle a high volume of inbound calls efficiently and professionally, addressing customer inquiries related to personal lines general insurance products, such as home, travel, motor, and personal accident insurance.Provide accurate information regarding policy coverage, terms and conditions, premium payments, and renewal processes.Assist customers with policy amendments and updates.Provide initial support for claims inquiries, guiding

The role overviewThis role will be responsible for handling inquiries about policies and claims in the insurance company.Key Responsibilities:Respond to inquiries via phone, email, and chat in a timely and professional manner.Work with various departments to enhance service delivery and customer satisfaction.Implement best practices for data entry and management to enhance the efficiency of record-keeping processes.Prepare monthly/ annual results and perfo

about the company.Our client is a prominent air cargo terminal operator based at the Hong Kong International Airport. Specializing in comprehensive air freight services, this organization plays a crucial role in facilitating the efficient and compliant movement of goods globally. They are known for their robust operations and strong partnerships within the aviation logistics sector.about the job.As a Customer Service Officer, you will be responsible for:Pe

Key Responsibilities:Respond to interal inquiries related to underwriting, policy administration, and claims.Deliver excellent customer service with a positive and proactive attitude.Keep management updated on any issues or challenges.Prepare monthly and annual reports on results and performance.Key Requirements:Bachelor’s degree or equivalent experience preferred.Strong problem-solving abilities and attention to detail.Strong interpersonal skills and a cu

about the company.Our client is a Global Logistics Company who is looking for an experienced Senior Account Manager to join their regional key account team.about the team.about the job.Portfolio Management: Oversee a portfolio of national customer relationships by developing and executing tailored solutions that enhance customer satisfaction and loyalty while improving profitability.Strategic Growth Initiatives: Implement strategic measures for account man

about the company.Our client is a reputable Corporate bank and they are looking for a Client Service Officer to provide sales support to Relationship Managers. about the job.Provide sales support to Relationship Managers to handle customer accounts activities including handling KYC process, clients inquiries, managing loans, deposits, foreign exchange, customer onboarding, update bank registrationCoordinate with relevant departments to ensure timely proces

about the company.Our client is a leading global manufacturer of advanced heating and water treatment solutions, with a rich history dating back to 1874. As a NYSE and S&P 500 listed company, they operate extensively across the United States, Asia, Europe, and North America, with sales and distribution in over 60 countries. They are renowned for their expertise in water heating, boilers, water purifiers, and softeners.about the job.As a Supply Chain and Cu

You're the key individual to lead the initiative for a digital platform that enhances business operations, collaborating with teams to design user-friendly interfaces and optimize for engagement.about the job.Transform user feedback into actionable business requirementsCollaborate with stakeholders to create, execute, and improve lead capture for online-to-offline channels, focusing on user experience Serve as product owner, leading the journey by defining

about the company.A foreign corporate bank is hiring a remittance associate. about the job.Carry out inward and outward remittance operations, along with cheque clearing and collection.Oversee daily transactions, including time deposits, cheque deposits, cheque clearing, and FPS.Offer outstanding customer service professionally, including making callbacks, managing inquiries, and responding to service requests.Handle customer instructions like audit and ba

about the companyA foreign commercial bank is looking for an Associate to handle payment operations and remittance processing. about the jobOversee and process inward and outward remittances, cheque clearing, and collection requestsResponsible for daily banking operations, participating in User Acceptance Testing (UAT) for related projectsAddress customer inquiries through phone and email with professionalism and efficiencyCollaborate with business partner

about the job.Assist in reviewing workflow, implementing continuous claims process improvementAssess and approve claims within company guidelineMeet service turnaround time and achieve claims SLAHandle enquiries from distribution / customer enquiry team or complaint teamskills & experiences required.With at least 5 years of relevant working experience in insurance field. Solid experience in hospitalization and accidential claims is highly preferrableGood

Responsibilities:Achieve sales, productivity, and performance targets within set budgets and time lines.Develop and execute business plans, including customer events, sales and marketing campaigns, and presentations to meet objectives.Provide support for key accounts and hospital networks, including market access and referral networks.Maintain a deep understanding of priority products and the competitive landscape, enhancing knowledge of product strategy,

Job description:Engage with colleagues, new graduates, and seasoned professionals to establish a strong foundation for future career path.Attend various training sessions, workshops and seminars to develop strong technical knowledge and business acumenComply with internal code of practices and complianceBuild good relationships with our clients and service providers, leading to improved loyalty, lowered churn rates and perceived service quality.Contact cli

about the company.MNC Renowned Sports Brand Companyabout the team.The People & Culture Business Partner team provides strategic support across the organization for all matters related to its people. This includes organizational development, performance management, employee relations, and the development of teams and leaders. Collaborating with the People and Culture Centers of Excellence, they partner with managers and employees to achieve business goals t

The Role Overview:This role will be responsible for assisting the Director to build relationships with Private Bankers, and provide advice on life insurance products for High Net Worth individuals. Key Responsibilities:Collaborate with Private Bankers to identify and understand the insurance needs of high net worth clients.Maintain in-depth knowledge of insurance products, market trends, and regulatory requirements relevant to HNW individuals.Build and nur

about the company.Our client is a leading international buying office specializing in the development and sourcing of a diverse range of consumer electronics, with a strong focus on computing and accessories. They are a key player in bringing innovative and high-quality products to major markets, particularly across the UK and EU. This organization thrives on efficiency, strategic supplier partnerships, and a data-driven approach to product management.abou

Salary up to HK$26,000/monthWork in a prime business location with easy MTR accessMonday to Friday, regular office hoursabout the company.Our client is a well-established and reputable company with a strong presence in Hong Kong. They are currently looking for a well-presented, service-oriented Receptionist to manage front desk operations and provide administrative support to ensure smooth day-to-day office functions. This is an excellent opportunity for

ResponsibilitiesAccountable for leading and growing the bank's UI UX discipline, driving design for digital products and services.Collaborate with product, business, and IT teams to translate needs into engaging digital experiences.Define future innovation opportunities and influence strategy from a customer perspective.Guide and mentor team members in all design process aspects, ensuring adherence to best practices and standards.Resolve conflicts and pres

about the company. We're currently partnering exclusively with a one-stop plastic injection moulding solution manufacturer in finding a newly created Head of Business Development targeting the global markets within the autotmotive, electronics and consumer goods, medical devices sector.Reporting into the VP of Sales, the individual will be responsible in identifying opportunities on a global scale to further develop the solution and brand presence across t

about the company.A market leader in building & construction industry is looking for a Sales Trainee to join their fast growing business.about the team.It is a new headcount and you will be direct reporting to the Head of Hong Kong.about the job.Report to Head of Hong KongMaintain and drive new business through in-depth understanding of the business needs from assigned clientsIdentify new customer relationships, including in F&B, hotels, real estates and p

about the company.A market leader in FMCG sector is looking for a Digital Marketing Manager (Greater China) to join their fast growing business.about the team.It is a new headcount and you will be direct reporting to the Managing Director.about the job.Lead digital marketing innovation with external partners to accelerate customer acquisition, reactivation, demand generation, and engagement.Drive growth via ongoing optimization of digital channels, content

Our client is a leading life insurer.Key Responsibilities:Strategically develop and execute the AML compliance program, ensuring complete alignment with regulatory mandates and industry best practices.Drive compliance with FATCA and AEOI requirements, expertly managing reporting and due diligence to minimize exposure.Proactively identify and assess potential money laundering and financial crime risks across all business operations, products, and customer r

about the company.A market leader in FMCG sector is looking for an Assistant Key Account Manager to join their fast growing business.about the team.It is a new headcount and you will be reporting to the Senior Key Account Manager.about the job.Build and maintain strong relationships with off-trade key accounts, mainly supermarkets and pharmaciesLiaise with cross-functional teams, including sales, marketing, and operations, to ensure the effective delivery

about the company.A market leader in FMCG sector is looking for a (Senior) Key Account Executive to join their fast growing business.about the team.It is a new headcount and you will be reporting to the Senior Key Account Manager.about the job.Build and maintain strong relationships with off-trade key accounts, mainly supermarkets and pharmaciesLiaise with cross-functional teams, including sales, marketing, and operations, to ensure the effective delivery

about the company.Join the Hong Kong branch of a leading global financial services institution, a powerhouse in the banking sector. Our robust platform offers a comprehensive range of financial products and services to a diverse clientele worldwide. We are committed to fostering a dynamic work environment where innovation is encouraged, and professional growth is a priority.about the job.As a Relationship Manager, APAC Business, you will be responsible for

about the job.Gain in-depth product knowledge, hone your sales techniques, and develop professional skills through dedicated sales training and by observing surgical procedures.Assist in the field by demonstrating medical equipment to healthcare professionals, highlighting its key features and benefits, and providing technical support and troubleshooting.Understand and adhere to all relevant compliance regulations, industry guidelines, and ethical standard

about the company.Our client is a global leading Medical company is seeking for an experienced product specialist to join their sales team.You will focus on promoting products to health care providers, while managing the product life cycle. about the job.Develop and execute sales strategies to achieve sales targets and objectives;Build relationships and conduct product presentations to health care providers ;Collaborate with internal teams to provide custo

What You'll Be Doing:As a Management Trainee, you'll rotate through key departments, gaining practical experience in:Broker Relationship Management: Building and maintaining strong relationships with our broker partners, ensuring seamless communication and excellent service delivery.Underwriting: Learning to assess, evaluate, and price risks for various insurance products, making informed decisions that balance client needs with company guidelines.Claims M

about the team.We are looking for a dynamic leader to spearhead the growth and retention of a significant Group and Individual A&H portfolio in Hong Kong.In this pivotal role, you will lead a team, develop and execute strategies to achieve ambitious business targets, and cultivate strong relationships with producers (brokers/agents). Your expertise in Group Life and Medical products (employee benefits) will be crucial as you manage key corporate accounts,