49 jobs found for Customer

about the company.A global leader in e-commerce and mail logistics. They specialize in providing smart, simple, and efficient global delivery solutions for businesses worldwide, connecting three continents with operations in 12 countries.about the job.You will be responsible for providing exceptional customer service across multiple communication channels (e.g., email, phone).Handle customer enquiries promptly and professionally, offering effective solutio

about the company.My client is a leading bank and they are looking for a Customer Service Officer to support e-banking implementation serviceabout the job.Provide Internet Banking implementation servicesGuide customers through the software installation processAssist in troubleshoot system environment problems and escalate to internal departmentProvide specialised technical support for Internet Banking to internal teamsHandle assigned projects and ad-hoc ta

about the company.My client is a leading insurance and health care company and they are looking for an experienced trainer to support their project. about the job.Develop and update all training content, including e-learning and manuals, specifically tailored to insurance industry policies, products, and compliance standardsFacilitate engaging and practical training sessions for new hires and existing staffsAssess trainee performance through evaluations an

Positions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life Insurance

Customer Service Executive - Hotline & Service Centre Roles (2 headcounts)Key Responsibilities: A. Service Delivery & Problem ResolutionAddress customer and agent inquiries, requests, and complaints.Provide prompt and accurate services, including policy information and professional advice to customers.Handle and resolve customer problems, including elevated complaints and special requests related to policy matters.Engage proactively with customers for foll

about the company.We are currently partnering with a leading provider of social and media intelligence solutions, in finding a Key Enterprise Account Executive/Manager to lead the management and growth of their key accounts in the Greater Bay Area region. Our client offers a pathway to personal and professional growth within an inclusive community that values unique contributions. Some of the employee benefits that our client offers include 20+ days of ann

about the company.A global logistics organization focusing on simplifying geography, with a dedicated focus on the AMERICAS trade lane.about the team.A specialized team focused on driving the development and profitability of the USA and LATAM Ocean freight trade lane business from the Hong Kong office.about the job.This pivotal role is responsible for the strategic development and profitable growth of the USA and LATAM trade lane. You will be hands-on in c

about the company.My client is one of the leading global insurance providers in Hong Kong. They are looking for a Claims Officer to join their teamabout the job.Review and assess medical claims in accordance with company policies and regulationsValidate the claims and process the payments with terms and conditions of the policy Contact customers or health-care providers to follow up the outstanding issues and information Follow up enquiries from customers

about the company.My client is a leading Insurance Company in Hong Kong. They are seeking a Senior Officer with product development experience to join their team.about the job.Conduct market research and competitor analysis to identify trends, customer needs, and opportunities for product innovationAssist in designing and developing new insurance productsCollaborate with internal departments to ensure product feasibility and market fitPrepare reports and p

AML system management● Support AML system enhancement project and lead UAT tasks.● Review Screening, transaction monitoring and customer risk rating alerts. Study the trend ofthe AML risk and design the mitigation plans.● Update the name screening, transaction monitoring and customer risk rating operationprocedures on an ongoing basis in order to ensure compliance with higher of the Grouprequirements or local regulatory requirement.● Follow up the threshol

Join a leading international financial institution to drive excellence in customer service. This high-impact role requires an experienced leader to manage and resolve complex customer disputes across both our Life and General Insurance product lines. What You Will Do (Key Responsibilities):Lead the Complaint Team: Manage and guide a dedicated team responsible for the timely and effective resolution of all customer complaints, ensuring high professional sta

about the company.My client is a leading insurance and health care company and they are looking for an experienced training to support their project. about the job.Develop and update all training content, including e-learning and manuals, specifically tailored to insurance industry policies, products, and compliance standardsFacilitate engaging and practical training sessions for new hires and existing staffsAssess trainee performance through evaluations a

about the company.A global mobility company that provides a comprehensive range of services for both corporate and individual clients to assist with international and domestic relocations.Its services cover the entire relocation process, including international moving, immigration, destination services, and assignment management, and it operates through a network of its own offices and partners in many countries. about the team.A high-performing sales team

about the company.A company specializing in the FMCG (Fast-Moving Consumer Goods) sector.about the team.Part of the sales team, reporting directly to the Senior Key Account Manager.about the job.This role is critical in driving the consumer products business within assigned key accounts. You will be responsible for achieving sales targets, implementing and managing a comprehensive sales strategy, and ensuring strong brand presence. A key focus is on applyi

about the company.Our client is a rapidly growing insurtech company, leveraging next-generation technology to create smarter, faster, and more customer-centric insurance solutions. They are seeking a highly-skilled Senior DevOps Engineer to take ownership of their cloud infrastructure within their AWS environment.about the job.Own and evolve the CI/CD pipeline and managing the end-to-end application release process.Set the standard for best practices, driv

about the company.A major company specializing in Freight/Cargo Forwarding within the Manufacturing, Transport, and Logistics industry.about the team.A sales team focused on aggressive business development and market growth, requiring ambition and a client-focused approach.about the job.This role is critical for driving the company's expansion by developing new business opportunities and building a robust customer base, particularly leveraging your Japanes

about the company.We are currently partnering with a leading provider of social and media intelligence solutions to find an exceptional Enterprise Account Executive to drive the growth and retention of their most critical accounts in the Greater Bay Area.about the job.As an Enterprise Account Executive, your primary mission is to act as the chief growth architect for a portfolio of strategic enterprise accounts. You will take ownership of these key relatio

about the job.Greet and assist customers in a friendly and professional manner.Answer customer questions about products, features, and pricing.Maintain a clean, organized, and visually appealing sales floor and stockroom.Process customer transactions accurately using a point-of-sale (POS) system.Assist with inventory management, including restocking shelves and organizing new shipments.Achieve and exceed daily, weekly, and monthly sales goals.Stay up-to-d

about the company.Our client is a prominent and well-established retail bank in Hong Kong, known for its extensive network and strong presence in the local market. They are dedicated to providing a full spectrum of financial services to a broad base of retail clients. The company is recognized for its stable work environment, professional development opportunities, and commitment to its customer-first philosophy.about the job.We are currently seeking dedic

about the company.We're currently partnering with a well-known professional membership organization in finding a newly created Business Development Manager for their growing team in Hong Kong. The individual will be responsible in growing new accounts and managing existing accounts in HK and Macau. Through out the membership cycle, the individual will also provide workshops, events and market insights/presentations to ensure sustainable membership. about

about the company.A consumer hearing company (hybrid work model).about the team.A sales and account management team focused on channel growth and brand presence.about the job.This role aims to drive sales and market share by establishing and nurturing strategic relationships with distributors and key retail partners. You will be responsible for managing key accounts, leading them to achieve sales targets, and ensuring a strong retail presence. The role req

about my client. My client is a leading insurance company and they are looking for a Senior Claims Officer to join their winning team.about the job.Assist in reviewing work-flow, implementing continuous claims process improvementAssess and approve claims within company guidelineMeet service turnaround time and achieve claims SLAHandle enquiries from distribution / customer enquiry team or complaint teamskills & experiences required.With at least 5 years of

about the company.MNC Renowned Sports Brand Companyabout the team.As the Sustainability Program Specialist, you will play a pivotal, hands-on role in advancing our corporate social responsibility and sustainability initiatives across the APAC region. You will report directly to the APAC Sustainability Manager. In this operational role, you will be responsible for translating global ideas into impactful, locally relevant programs with a strong customer-faci

about the company.Our client is a global leading Medical company is seeking for a product specialist(sales) to join their sales team.You will focus on promoting products to health care providers, while managing the product life cycle. about the job.Develop and execute sales strategies to achieve sales targets and objectives;Build relationships and conduct product presentations to health care providers ;Collaborate with internal teams to provide customer su

Our client is a MNC and provides business in the Asia Pacific region. They are currently looking for a junior Credit Control Officer. The successful candidate will be crucial in safeguarding the company's financial stability through proactive risk mitigation and effective customer interactions regarding outstanding payments.Responsibilities:Manage the process for new customer account setup and execute thorough credit checks.Proactively monitor accounts and

about the company.The hiring company is established financial institution and would like to hire experience data scientist to join their team to provide innovative tech-savvy solutions for the business and operations.about the job.Develop and implement advanced analytics and machine learning solutions to enhance business strategies. This includes working with various data types, such as browsing data, voice recordings, emails, and images.Integrate a wide r

about the company.A leading on-demand storage company in Hong Kong.The company's mission is to transform the storage industry by being customer-centric and helping people maximize their space.It is an ambitious, dynamic, and fast-growing company that offers a highly supportive environment. about the team.A dynamic and highly collaborative sales team with a very flat structure, valuing feedback and ideas.about the job.This is a hands-on sales leadership rol

about the company.Our client is a global financial platform that empowers businesses to grow globally. Their mission is to break down the barriers of cross-border commerce and connect the world’s businesses to a rising global economy. They serve customers and partners in more than 190 markets, providing tools for everything from global payments and compliance to working capital and business intelligence. about the team.You will be joining the growing Sales

Key ResponsibilitiesRegulatory Compliance: Develop and maintain comprehensive compliance policies and procedures that are in line with SFC and other relevant regulations. SFC Licensing & Regulatory Liaison: Oversee all aspects of SFC licensing for Types 1, 4, and 9 activities. This includes managing new license applications for the firm and its responsible officers, handling inquiries and inspections from the SFC, and ensuring timely reporting. Manager-In

about the company.A well-established leader in the manufacturing industry to recruit an experienced and proactive Supply Chain Manager. Based in their key factory in Dongguan, you will be instrumental in overseeing and optimizing the entire logistics and supply chain operation. This is a critical leadership position where you will ensure the seamless flow of goods and drive strategic enhancements to meet and exceed business objectives.about the job.You wil