31 jobs found for Crm

about the company.Our client is a leading property developer in Hong Kong with ongoing projects and developments in Hong Kong and China. They are looking for Senior Officers to join their expanding CRM Team to plan strategies on a group level for their shopping malls across the region. about the team.handle regional projectsFast-moving and dynamic working environmentleader of a team of 9about the job.lead Group CRM team to coordinate and operate local and mainland CRM teamsplan and lead CRM and marketing automation plans and growth campaignslead tenant partnership, reward sourcing and program materials preparationanalyze user behaviours, track performances and formulate segmentation marketing best practices to reach team targetconduct pre-campaign market research, analyse post-campaign performance and deliver actionable recommendations coordinate with internal departments, vendors and local teams on system-related issuesskills & experiences required.around 7+ years of experience in digital marketing, growth hacking or CRM in a fast-moving working environmentexperiences in strategically planning Group CRM programs for local and Mainland marketexcellent communication skills in Cantonese, English and Mandarinexcellent stakeholders management and interpersonal skillspeople management, and leadership experiences Interested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk

about the company.Our client is a leading property developer in Hong Kong with ongoing projects and developments in Hong Kong and China. They are looking for Senior Officers to join their expanding CRM Team to plan strategies on a group level for their shopping malls across the region. about the team.handle regional projectsFast-moving and dynamic working environmentteam of 9about the job.responsible for Group CRM team, including program planning, execution, performance analysis, etc. generate performance reports and devise plans on reaching annual KPIsinvolve in tenant partnership, reward sourcing and program materials preparationplan member engagement and communication strategy in collaboration with local CRM teamsetup CRM standard of procedures with regular updatescoordinate different business units, translating the business needs into requirements and specificationscommunicate with marketing team, communications units and digital agencies to execute CRM plansskills & experiences required.around 3-5 years relevant CRM experiencesrelevant experience in strategic partnershipknowledge in CRM and/or campaign management system, such as Salesforce and Microsoft Dynamicexcellent communication in both English and Chineseteam playerknowledge in planning CRM strategies on a Group levelInterested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk

CRM Manager / Marketing Manager | shopping mall (immediate) Our client is a sizable property developer with a solid local and regional presence. The company is looking for a CRM Manager to join the Marketing function of one of its flagship shopping malls. about the team.Report to the Head of MarketingLead a team of 4-5Supervise a sizable Customer Services TeamAn international corporate culture with excellent fringe benefits about the job.Develop CRM directions and annual strategic plans for the shopping mallLead and guide the execution of CRM plansDrive user acquisition and retention of the loyalty programme by member activation activitiesDevelop CRM-related digital and online communications plans (inc. website, SEO, SEM, social media, mobile app, etc.)Develop partnerships and maintain close relationships with tenants for joint marketing and promotional activitiesMonitor and evaluate the performance of CRM campaignsExtract, analyze, and report on customer-related activities (e.g. consumption behaviours, member segmentation, acquisition, activation, retention, referral, etc.)Supervise and monitor the Customer Services team, ensuring quality and high-standard customer servicesCollaborate closely with other marketing functions (e.g. Digital, Event, Public Relations, etc.) to deliver comprehensive marketing campaigns and satisfactory customer journey skills & experiences required.Bachelor's Degree in Marketing, Communications, Business, or any related discipline8+ years of experience in CRM in a fast-moving retail environmentExperience in shopping malls is a MUSTExcellent team management, stakeholder management and interpersonal skillsExcellent communication skills in Cantonese, English and MandarinImmediately availability or a short notice period will be an ADVANTAGE Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk

about the company.Our client, an upscale chinese medicine company with a regional footprint in Greater China is looking to grow their business extensively. This newly created CRM Executive will be responsible for reinforcing brand desirability by driving outstanding client experience and further our client outreach and retention.about the team.To report directly to the Sales Director.about the job.Design clienteling strategy ensuring top level VIP client service across all points in the client journey focusing on client development, retention and reactivation as well as acquisitions.Produce and implement business development strategies, exploring new partnerships and opportunities for client acquisitions.Develop, coach and drive VIP team to deliver on individual and store targets, KPI's, client outreach and clienteling service levels.Produce strategy and implementation of bespoke engagement for each client & business project/event/activation/launch.Identify best in class tools and systems to support trade with focus on client development & communication, product upload and sales.skills & experiences required.Strong experience with VIP luxury clienteling and client development, demonstrated commercially focused approach.Demonstrated evidence of previous client acquisition and ability to bring in new clients.Strong leadership skills to inspire, motivate and build solid working relationships.5+ Years experience (at least 2-3 in VIP clienteling role).Interested individuals can click apply now and send through an updated resume in WORD format. For a more comprehensive list of current opportunities, please visit https://www.randstad.com.hk/jobs/ or contact Boris Lee at + 852 2232 3497 or email boris.lee@randstad.com.hk#humanforward

about the company.Our client is a sizable property developer with multiple shopping malls in Hong Kong and China. With rapid member growth and business expansion, the company is looking for a CRM & Marketing Manager to join the corporate team and drive the loyalty marketing strategies. about the team.Report to the Head of MarketingJoin a team of 7-8Headquarters function, leading group-level strategiesWith local and China exposure; 10+ shopping malls in ChinaFinancially healthy and stable business about the job.Represent the group, develop CRM & Marketing directions and strategic plans for the local teams in Hong Kong and ChinaLead and guide the execution of CRM & marketing plansMonitor and evaluate the performance of CRM & marketing campaignsDrive user acquisition and retention of the loyalty programme by growth marketing activities and member activationDevelop strategic digital and online communications plans (inc. website, SEO, SEM, social media, etc.)Conduct market research and analyze marketing performanceCoordinate with marketing, communications and digital agencies for the execution skills & experiences required.Bachelor's Degree of Marketing, Communications, Business, or any related discipline8+ years of experience in marketing CRM in a fast-moving retail environmentExcellent stakeholders management and interpersonal skillsExcellent communication skills in Cantonese, English and Mandarin Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk

about the company.Our client runs over 250 retail outlets in Asia, including Hong Kong, China, Macau, Singapore and Malaysia. It is one of the most reputable and trusted integrative health and wellness company with a unique heritage in Chinese Medicine. With more than a century of history, it is now the largest Chinese Medicine groups in Asia. To cope with their expansions in Hong Kong, they are currently looking for a CRM Officer to join and bring in new inspirations.about the team.Reporting to the Marketing Manager, you are expected to take lead in all loyalty campaigns and work cross functionally to roll out the programs. The office is located in the New Territories - so you will be provided with free shuttle bus to help ease your transportation trip if you live in the city. about the job.Manage CRM retention and acquisition programs from customer segmentation, audience setting, communication and after-campaign trackingWork cross functionally on eCommerce, social media and retail communication roll-outPrepare CRM data analysis for senior management's review; as well as to provide insights and areas of opportunitiesSupport CRM project development and consumer journey settingWork with external parties on partnerships, events and potential marketing activitiesskills & experiences required.Degree holder in Marketing, Business or any relevant disciplines in preferred2+ years of relevant CRM experience within the FMCG, retail, pharmaceutical sectorOpen to candidates from clerical and secretarial backgroundProficient in Excel is requiredAbility to work independently and under pressureCandidates with more experience will be considered as Senior OfficerInterested parties, please apply directly with your most updated resume along with your latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.

Senior Marketing Manager, APAC | hospitality, lifestyleOur client is a start-up travel and lifestyle company providing a range of accommodation services to customers. With a growing presence and increasing market share in the region, the company is looking for a Senior Marketing Manager to join the Marketing team to oversee the company's day-to-day marketing activities. about the team.Report to the Marketing DirectorHeadquartered in Hong Kong with APAC exposure, covering major Asian citiesJoin the HQ team of 5Lead local teams / teammates in different Asian citiesYoung and energetic teamDynamic workplace with a start-up cultureabout the job.Spearhead all-rounded / 360 digital branding, marketing and communications campaigns, raising brand awarenessDevelop and drive the execution of annual integrated marketing calendarsLead and monitor the execution of all-rounded marketing campaigns across different channels, e.g. digital (website, app & social media), offline (OOH advertising, leaflet & brochures), CRM (acquisition & retention), event (promotions, community engagement events, member activities), public relations (media coverage & press releases), partnership and sponsorship, etc.Establish CRM & marketing automation mechanism, develop and deliver personalised content to the targeted audience via CRM and e-commerce platforms / websites / mobile appsExecute tests, collect and analyse data; Define, monitor and evaluate KPIs and ROI targets for marketing campaigns, making timely adjustments and remedyCollaborate closely with relevant teams and stakeholders to establish digital marketing workflow and best practicesskills & experiences required.Bachelor's degree in Marketing, Communications, Business, or any related discipline8+ years of experience in integrated / 360 branding, marketing, CRM and communicationsExperience in hospitality / booking platforms / coworking / coliving would be a plusExperience in CRM / marketing automation mechanisms would be a plusInterest in start-up businessesExcellent stakeholders management and interpersonal skillsExcellent communication skills in Cantonese and English; Mandarin would be a plus Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk

about the company.Our client is an sizeable conglomerate in Hong Kong and across APAC. With its rapid expansion in Hong Kong, they are seeking for a customer relations manager to join their CRM & loyalty program team. about the team.Report to the department headJoin a team of 7-8Regional exposureStable and financially healthy businessabout the job.handle customer contact and complaints by phone, email and messagesprovide customer and tenant digital support for app and web troubleshootingresponsible for management and optimisation of the loyalty program operations including points registration and redemption, and customer profile managementprovide CRM systems support for customer care and operations managementmanager of the team, provide on-the-job training & coaching to the customer care team and other staff members skills & experiences required.around 6-8 years of relevant experiences, with around 2-3 years of supervisory experiences in customer service or call/contact center operationsexperiences in working with CRM/loyalty program platformsleadership experiences and have worked in fast-paced environment strong communication skills, with high fluency in English and Cantonese is a must, Mandarin will be a desirable plusInterested candidates, please send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk

about the company.Our client has been established for more than a century and it's now one of the FMCG leaders within its specialized sector. It has led the way in developing science based nutrition products and has offered close to hundred of products across the globe. It is the representation of high quality, professional and continuous innovation. To cope with its current expansions in Hong Kong, they are looking for a Marketing Manager to join and bring in new inspirations to the market.about the team.Reporting to the Department Head, you will be leading a medium size team to assist your strategic branding campaigns. You will work cross functionally with Trade Marketing, CRM and Key Account teams to ensure effectiveness of your marketing and branding campaigns. The office is located in one of the very prime commercial locations in Hong Kong.about the job.Led brand positioning campaign across ATL, BTL and digital channels for the purpose of driving market shareIdentify key drivers of new customer acquisition and retentionStay close to market intel and base on findings and insights to drive activities for brands growthLead changes and initiatives across teams including marketing, CRM, trade, medical from top strategic level to executionsSet clear and actionable objectives for each brands with measurable KPIs Identify potential business opportunities and bottlenecks of product lines and come up with strategic plan to drive sales and brand acquisitionBe active in media communications and CRM activitiesskills & experiences required.Degree or above in Marketing, Business Administration or any relevant disciplines8+ years of marketing experience within the FMCG sectorExposure to ethical channels will be a plusAnalytical, strong in communications and interpersonal skillsTeam player, self starterStrong leadership skills Interested parties, please apply directly with your most updated resume, latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.

CRM Digital Experience World’s Leading Entertainment Industry Impressive Customer Service Business about the company. My client is one of the world’s leading entertainment businesses and has a great reputation in the world with various product lines. Headquartered in Hong Kong with hundreds of employees, the right candidate will be taking strong ownership of the customer digital experience within the company and giving the opportunity to make an impact on this wide user based customer system. about the job. Identify, evaluate and design solutions for customer-related systems (CRM) Coordinate with users for business requirements gathering and planning resources for cost and timelineDesign business process flows in accordance with user requirementsCoordinate UAT testings and trainings for business usersCollaborate with IT team for project deployment, evaluate post-implementation results for necessary system fine-tunings skills & experiences required. Bachelor degree in Management of Information System, IT or related fieldMinimum of 2 year's experience in business or system analysisSolid experience in system implementation on CRM-related systemshands-on experience in collecting user requirements, preparing test plan, performing UAT, conducting training, and providing support to end-usersstrong analytical, logical and problem-solving skills with business acumenproficiency in MS Office applications (Word, Excel, PowerPoint, and Visio) will be a plus Strong ability to be a mature, independent and strong team playerhow to apply.If you're interested in this role, click 'apply now' or for more information and a confidential discussion on this role or to find out more opportunities, contact Tiffany Bennett at +852 6040 1583 or email your updated CV tiffany.bennett@randstad.com.hk

about the company.Our client has been established for more than a century and it's now one of the FMCG leaders within its specialized sector. It has led the way in developing science based nutrition products and has offered close to hundred of products across the globe. It is the representation of high quality, professional and continuous innovation. To cope with its current expansions in Hong Kong, they are looking for a Marketing Manager to join and bring in new inspirations to the market.about the team.Reporting to the Department Head, you will be leading a medium size team to assist your strategic branding campaigns. You will work cross functionally with Trade Marketing, CRM and Key Account teams to ensure effectiveness of your marketing and branding campaigns. The office is located in one of the very prime commercial locations in Hong Kong.about the job.Led brand positioning campaign across ATL, BTL and digital channels for the purpose of driving market shareIdentify key drivers of new customer acquisition and retentionStay close to market intel and base on findings and insights to drive activities for brands growthLead changes and initiatives across teams including marketing, CRM, trade, medical from top strategic level to executionsSet clear and actionable objectives for each brands with measurable KPIs Identify potential business opportunities and bottlenecks of product lines and come up with strategic plan to drive sales and brand acquisitionBe active in media communications and CRM activitiesskills & experiences required.Degree or above in Marketing, Business Administration or any relevant disciplines8+ years of marketing experience within the FMCG sectorExposure to ethical channels will be a plusAnalytical, strong in communications and interpersonal skillsTeam player, self starterStrong leadership skills Interested parties, please apply directly with your most updated resume, latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.

Senior Digital Marketing Manager, APAC | internet, lifestyleOur client is a start-up travel and lifestyle company providing a range of accommodation services to customers. With a growing presence and increasing market share in the region, the company is looking for a Senior Digital Marketing Manager to join the Marketing team to enhance the company's digital capability. about the team.Report to the Marketing DirectorHeadquartered in Hong Kong with APAC exposure, covering major Asian citiesJoin the HQ team of 5Lead local teams / teammates in different Asian citiesYoung and energetic teamDynamic workplace with a start-up cultureabout the job.Design and lead the implementation of digital marketing and social media campaigns to generate brand awareness, drive traffic and lead generationEstablish CRM & marketing automation mechanism, develop and deliver personalised content to the targeted audience via CRM and e-commerce platforms / websites / mobile appsSet targets, monitor KPIs, and set up mechanisms to measure multiple campaigns across many online channels, including SEO, SEM, paid ads, social media, etc.Execute tests, collect and analyze data, identify trends and insights to achieve maximum ROI in paid search campaigns, optimise the conversion funnelCollaborate closely with relevant teams and stakeholders to establish digital marketing workflow and best practicesskills & experiences required.Bachelor's degree in Marketing, Communications, Business, or any related discipline8+ years of experience in digital acquisition / growth / performance marketing / search engine marketing / social media marketing / digital marketingExperience in hospitality / coworking / coliving / booking platforms would be a plus; Agency candidates with similar accounts / clientele are welcomeSolid experience in website / digital analytics tools, e.g. Google AnalyticsExperience in popular ad platforms (e.g. Google ads, Apple, Facebook) or with Google Ads certification would be a plusExperience in CRM / marketing automation tools would be a plusInterest in start-up businessesExcellent stakeholders management and interpersonal skillsExcellent communication skills in Cantonese and English; Mandarin would be a plus Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk

about the company.My client is one of the leading F&B company with its headquarter in HK, they are looking for a Senior Business Analyst responsible for implementing Oracle ERP system. The right candidate will be responsible for managing the overall program plan with the development/IT team and internal stakeholders. This is a great opportunity to have a big impact on the direction of the business moving forward by the projects supporting the business. about the job.Gather requirements and coordinate with different parties for Oracle EBS implementationDefine and manage delivery plans for application implementation (Oracle EBS SCM etc.) Track and maintain the SDLC process & deliverables to ensure positive outcomes with agreed quality standardPrepare project documents & presentations for senior stakeholdersProvide user training, UAT, unit testing and integration testing skills & experiences required.Diploma or above in Information System or related discipline3+ years of working experience in business analyst/project management from retail/ supply chain/ finance industryExperience in implementing Oracle EBS or other ERP system projectExperience in writing basic SQL queriesKnowledge about supply chain process will be a plusStrong analytical and problem solving skillsStrong communication skills and able to manage stakeholdersProficient in both written and spoken English & Chinese If you're interested in this opportunity, apply now to secure your application. For further information, feel free to reach Vera Wong at vera.wong@randstad.com.hk a confidential chat on this role or other opportunities.

about the company.As a leading hygiene and personal care company in Asia, our client is committed to provide high quality hygiene products and services. They went on public more than a decade ago and despite a variety of uncertainties globally, they always persist in boosting business growth with innovative products. To cope with their global expansions, they are currently looking for a Marketing Executive to join their team and bring in new inspirations. about the team. Locating in the commercial hub in the city, you will be surrounded with a group of down-to-earth marketers and entrepreneurs. You will be reporting to the Brand Manager and work in a team of 10+ members. about the job.close communications with vendors on promotion and marketing campaign in Hong Kongfollow up closely with local agencies on campaigns logistics and processprovide tracking report for management reviewimplement and support both ATL and BTL marketing campaigns; digital marketing on marketplace is includedmake use of Oracle system to create CRM reports skills & experiences required.Degree holder in Marketing or other relevant disciplinesminimum 1 year of experience in FMCG/personal careproficient in MS office, including Excel, Word and Powerpointexperienced using Oracle or any other CRM system will have advantagefluency in English; native in Cantonese is a MUSTimmediately available is highly preferred Interested parties, please apply directly with your most updated resume, current and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.

about the company.Our client is an award winning fintech company with international exposure. With its expanding team in APAC, they are hiring a digital marketing executive, APAC to join their dynamic team. Junior and fresh graduate candidates are welcome. about the team.international exposure with regional projectsreport to marketing manageryoung and energeticabout the job.develop digital communications strategies, such as landing pages, social media and marketing collateralresponsible for post campaign reports and analysis which identify insights and future recommendationsdeliver the CRM campaigns for user user retention across multiple channels such as eDM, SMS, WhatsApp, App push and in-App messageskills & experiences required.0-2 years of marketing experience, with knowledge in campaign management and digital media planning excellent command of written and spoken Englishable to work independently but as the same time a good team player Interested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk

about the company.My client is a global leading retailer who is looking for an Assistant Analytics Manager to transform the data into tangible business value for their loyalty program. This is a great opportunity to work with a scalable data team to have a big impact on the direction of the business moving forward by the projects supporting the business. about the job.Leverage data to generate business insights and recommendation for customer-centric / customer engagement strategiesTransform data into actionable plan/strategy for marketing campaigns Provide guidance to junior and ensure the project is delivered on time (including conduct data exploration and visualization, develop and maintain the dashboard to interpret the analysis results)Identify and support improvements in daily work efficiency through automated and streamlined processesskills & experiences required.Bachelor's degree or above in Computer Science, BBA or related disciplines4 year or above experience data analytics field, candidates with more experience will be considered as Analytics ManagerProficient in Python/ SQLProficient in Tableau/ Google Analytics Experience in analytics skills in customer segmentation/ predictive modeling/ web or app analytics methodologiesStrong communication skills, excellent in both written and spoken EnglishOpen-minded with strong business sense If you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Vera Wong on vera.wong@randstad.com.hk

about the company.My client is one of the famous property companies, they are currently looking for a Senior Manager of Analytics who will act as a team lead responsible for data analytics projects as well as strategy planning for HK & CN markets. This is a great opportunity to work closely with various stakeholders to have a big impact on the direction of the business moving forward by the projects supporting the business. about the team.You will lead a team of 2 (manager + data analyst) to roll out different analytics projects, also work closely with different stakeholders and IT departments (internal/ external)about the job.Leverage data to generate business insights and recommendation for customer-centric / customer engagement strategiesWork closely with various stakeholders to align business and data analytics requirements, design and develop data analytic solutions to support data-driven decision makingIdentify and improve daily work efficiency through automated and streamlined processesIdentify and suggest the best practices for data processing - including develop use case, handle data massage as well as provide business recommendationCultivate data-driven culture and drive data democratization within the working environment - including provide user training for internal staff skills & experiences required.Bachelor Degree or above in Computer Science/ Statistics, Mathematics or related discipline7+ years of experience in Data Analytics related areasHands-on experience in data analysis with SQL/ Python / RHands-on experience in data visualization with Tableau/ Power BI/ QlikData Analytics experience in retail/ CRM/ property field will be a plusStrong communication and problem-solving skillsStrong stakeholder management skills Proficient in both written and spoken English & Chinese (Mandarin is a must)

about the company.My client is a global leading retailer who is looking for an Assistant Analytics Manager to transform the data into tangible business value for their loyalty program. This is a great opportunity to work with a scalable data team to have a big impact on the direction of the business moving forward by the projects supporting the business. about the job.Collect data, build and maintain data pipelines, conduct data exploration and visualization, develop and maintain the dashboard to interpret the analysis resultsLeverage data to generate business insights and recommendation for customer-centric / customer engagement strategiesTransform data into actionable plan/strategy for marketing campaigns Provide guidance to junior and ensure the project is delivered on timeIdentify and support improvements in daily work efficiency through automated and streamlined processesskills & experiences required.Bachelor's degree or above in Computer Science, BBA or related disciplines5 year or above experience in either data analytics field, candidates with more experience will be considered as Analytics ManagerProficient in Python and SQLProficient in Tableau, Azure, Databricks, Google Analytics and Microsoft OfficeExperience in analytics skills in customer segmentation/ predictive modeling/ web or app analytics methodologiesStrong communication skills, excellent in both written and spoken EnglishOpen-minded with strong business sense If you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Vera Wong on T +852 2232 3413 or vera.wong@randstad.com.hk

about the company.Our client is a leading e-commerce startup in Asia. They are a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and more to empower merchants to succeed in omnichannel retailing and cross-border commerce. about the job.Convert leads to happy customers through good communication, continuous follow-ups with a positive and helpful attitudeImprove and optimize the prospecting and closing process with the teamParticipate in regular offline events i.e. seminars and workshops to demonstrate our product to potential merchantsFollow up on renewal, trial and new users on their customer journeyReach out potential merchants through outbound messages and callsWork with consulting team to meet HK monthly sales targetskills & experiences required.2-4 years relevant experience preferably in E-commerce/Sales fieldQuick learner, curious and passionate about learnings and e-commerceGood command of spoken and written Chinese, English and MandarinAdapt to CRM tools ie. Salesforce and IntercomSelf-motivated and drive to achieve sales goals

Senior Business Controller, FP&A, MNC, Supply Chain, 70kJob Highlight:MNCSupply chainBusiness PartneringAbout the companyMy client is a MNC focusing in Supply Chain business in Hong Kong with headquarters in Europe and they are now looking for a senior business controller to lead their financial planning & analysis team. This is a great opportunity to work in an industry leading MNC company with a great career prospectsAbout the jobFacilitate the communication between Hong Kong senior management and regional officesWorking closely with all business units, take lead to provide financial governance, insight as well as solutionResponsible for all financial matters in Hong Kong marketAccountable for annual budget processes and quarterly forecast as well as capital expenditure planning planning and control (CAPEX)Analyze operational performance to identify opportunities and make proposals for operational and financial improvementsProvide professional financial advice/proposals/actionable measures/ business partenringSkills and Experiences RequiredDegree holder in Finance/ Business AdministrationQualification with CPA/ ACCA/ relevant qualification5+ years of experience in in relevant Financial Management function in MNC company / industries (Manufacturing/ Supply Chain) would be an advantage5+ years of experience in working in financial business partner/ financial planning & analyticsSkilled in MS Office programs, SAP, CRM, U8, MIS , Power BI is advantageProficient in English, Cantonese and Mandarin

About the CompanyRenowned for their reputation as a Global Leading Medical Device company with the best innovation in the market, our client is well respected by their competitors. Not only medical devices, all innovatives technologies would also be their focus as they aim to make people lifes easier. They are now looking for a Pricing Manager/ Assistant Pricing Manager to support the business and this is completely a new headcount. If you are interested in entering the medical industry and experienced in pricing analysis, please apply! About the TeamReporting to the Head of regional business analysis. Working closely with the sales & marketing team and regional compliance team. About the jobAs a Pricing Manager/ Assistant Pricing Manager, you willimplement pricing programs and activities in Hong Kong in collaboration with the APAC Regional Pricing Manager areadevelop a scalable and robust pricing mechanism for our medical products and services in order to provide business clarity around the value proposition to clientswork closely with the sales and marketing team to enhance the profitability by analyzing tenders, contracts and customer proposals responsible fororganize annual pricing reviews and give research and support for large transactionsorganize and manage all pricing-related contract clauses Able to share pricing insight to the sales and marketing team to develop a good solutions for both parties Skills & Experience requiredbachelor’s Degree in business or related discipline at least 4 years of experience in pricing analyst position or related area with strong experience in business analysis Strong in commercial acumen and with great business mindset excellent command in oral and written English and Cantonese excellent understanding on the alignment with global business direction Interested parties, please apply directly with your current and expected salary. Feel free to reach out to perry.chung@randstad.com.hk for any questions you might have.

about the company.My client is one of the famous property companies, they are currently looking for an Assistant Analytics Lead who will be responsible for advanced analytics projects for different business functions. This is a great opportunity to work closely with various stakeholders to have a big impact on the direction of the business moving forward by the projects supporting the business. about the job.Collaborate with various stakeholders to align business and data analytics requirements, design and develop data analytic solutions (dashboard/analytics report) to support data-driven decision makingPlan and develop data analytics strategies to transform data into business values/insights to address business needsIdentify and improve daily work efficiency through automated and streamlined processesCultivate data-driven culture and drive data democratization within the working environmentProvide guidance to junior and ensure the project is delivered on timeskills & experiences required.Bachelor Degree or above in Computer Science/ Statistics, Mathematics or related discipline5+ years of experience in Data Analytics related areasHands-on experience in data analysis with SQL/ Python / RHands-on experience in data visualization with Tableau/ Power BI/ QlikData Analytics experience in CRM/ property field will be a plusStrong communication and problem-solving skillsStrong stakeholder management skills Proficient in both written and spoken English & ChineseIf you're interested in this opportunity, apply now to secure your application. For further information, feel free to reach Vera Wong at vera.wong@randstad.com.hk for a confidential chat on this role or other opportunities.

Membership Marketing Director, B2C | VVIP, HNWI Our client is a renowned premium loyalty programme with multiple portfolios and service offerings (e.g. catering, hotels, clubs, sports, leisure, etc.) in Hong Kong, targeting VVIP / (ultra) high-net-worth individuals. They are looking for a team head to lead their dynamic member marketing and relationship management team. about the team.Report to the Head of Sales & MarketingLead a team of 6-8 relationship managers and marketing specialistsInternational teamDynamic and fast-paced work environment about the job.Develop and manage Customer Relationship Management and clienteling / member development strategies for HNWIOversee and own the annual membership marketing and engagement calendarLead and drive marketing and communications activities across all channels, e.g. newsletter, eDM, social media, events, etc. Organize and manage exclusive client activities and events, e.g. wine tasting, family days, sports championships, etc.Develop and manage HNWI engagement plans at the portfolio levelLead and work closely with the relationship management team to drive customer excellence, ensuring individual and team performance skills & experiences required.Bachelor's degree in Business Management, Marketing, Public Relations, Tourism, Hospitality, or any related discipline10+ years of experience in sales, CRM, retail operations, marketing or communications in hospitality, luxury retail brands, premium products (e.g. car, yacht, jet, etc.) or the Banking and Finance industryExcellent interpersonal and people management skillsExcellent communications in Cantonese, English and Mandarin Interested candidates, please send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk

Asia’s top leading F&B group Innovative Digital Transformation Fun & young working environment about the company. My client is a well-established f&b business for more than 60 years. Their success leads to over 1,000 f&b businesses in Hong Kong and Macau regions, Mainland China, Vietnam, Cambodia, Thailand, Singapore and Malaysia.They are one of Asia’s leading food and beverage companies including Chinese, Asian and Western restaurants, quick service restaurants, bakery shops, coffee shops, Japanese chain restaurants and more. Headquartered in Hong Kong with a team of more than 100 employees, the right candidate will be taking strong ownership of the digital transformation of one of the business lines within the company, giving the opportunity to make an impact on the innovation change for customer digital experience. about the job. Gather requirement collection, project planning, scheduling, vendor management, UAT and launch planningCoordinate with stakeholders including business users, IT team, creative team and external vendors to ensure projects are delivered timely and with high qualityManage change requests and conflicting requirements from business to ensure successEffectively use of internal/ external resources as required by projectsResponsible for project documentationskills & experiences required. Bachelor Degree in Information Technology, Computer Science, E-commerce or related disciplinesMinimum 2 years Project Management experience in e-Commerce or digital platform developmentDigital savvy personality and passionate about the latest technology and dataExperience in F&B/Retail/Digital Agency/ SI will be a huge plusKnowledge in App or CRM development will have an advantageGood command of English and Cantonese are preferred how to apply.If you're interested in this role, click 'apply now' or for more information and a confidential discussion on this role or to find out more opportunities, contact Tiffany Bennett at +852 6040 1583 or email your updated CV tiffany.bennett@randstad.com.hk

APAC Senior Growth Manager (e-Commerce)Our client is fast-growing e-Commerce wholesale marketplace where they have been one of the market leader during the COVID period in connecting global personal care, skincare and cosmetics brands to retailers. With a much more digital driven era, they are looking to transform the wholesale business model.We're partnering with them in finding a newly created APAC Senior Growth Manager. The individual will need to be a hands-on leader and be able to develop brand strategies to build the brand awareness and competitiveness on a global scale, to ensure the e-commerce platforms is the go-to marketplace in the minds of brands and retailers. The individual will also gain exposure to machine learning algorithms in their digital strategies to guarantee positive ROI.Job responsibilitiesResponsible in formulating online brand plan to reach objectives, brand positioning and positive growth/performance.Develop digital brand marketing strategies (performance, growth, acquisition) to drive brand awareness and lead generation in the region to acquire/partner brands and retailers to utilise and connect through the marketplace Formulate SEO/SEM strategies to drive presence, growth, positioning and competitivenessDevelop tailored go-to market strategies targeting the different brands and retailers in the market Practical leader in developing, coaching and expanding team to ensure continuous development and motivated teamIntegrate and utilize CRM strategies to the marketing plansCross-functional team collaboration to optimize and drive personalized digital marketing strategies Job requirementsDegree holder in business, marketing and/or related discipline Minimum 6 years performance/growth marketing in marketplace/e-commerce or SaaSGlobal/regional exposure is preferred Leadership experience in guiding and coaching team member is preferred Experience in end-to-end digital marketing campaign Analytical, creative, strong interpersonal skills, strong business acumen and problem-solver Self-motivated, team player and results-drivenOpen to Candidates from agency backgroundInterested Candidates, please send updated resume to Tommy Wong at tommy.wong@randstad.com.hk or click 'apply' below.

Director of Subscription Marketing / Marketing Director | acquisition, retention & demand generationOur client is a leading technology company in Hong Kong with subscription-based services to customers. With a stable user base and market share in the market, the company is looking for a Director of Subscription Marketing / Marketing Director to join the team. about the team.Report to the Managing DirectorLead a department of 40 across different marketing functions (e.g. acquisition, retention, retail marketing, pricing and business planning, etc.)Fast-moving and dynamic working environment about the job.Oversee all-rounded campaigns to acquire new users, retain and activate existing users, and develop a sustainable customer ecosystemDevelop CRM campaigns based on customer segmentation and develop targeted offers, discounts and promotions via SMS, eDM, newsletter, etc. Derive pricing strategies, and develop special products, service packages and promotions (e.g. one-off renewal discounts, birthday offers & redemption, referral codes, etc.) to generate demands and revenueDefine, develop and apply the AARRR (i.e. acquisition, activation, retention, referral & revenue) metrics to the marketing and business strategiesDevelop BTL / retail marketing strategies and campaigns (e.g. in-store promotions, seasonal campaigns, roadshows, etc.) for offline customer acquisitionSet targets, monitor KPIs, and set up mechanisms to measure multiple campaigns across many online channels, including SEO, SEM, social media, etc.Establish, monitor, analyse and evaluate the conversion funnel to achieve maximum ROI in marketing campaigns skills & experiences required.Bachelor's degree in Business, Marketing, Communications, or any related discipline10+ years of (digital) marketing experience gained in renewal / subscription-driven business (e.g. FoodTech, banks, telecommunications, OTT, media, etc.)Solid sizable team management and stakeholder management skillsExcellent communications in Chinese and English Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk

about the company.As a leading hygiene and personal care company in Asia, our client is committed to provide high quality hygiene products and services. They went on public more than a decade ago and despite a variety of uncertainties globally, they always persist in boosting business growth with innovative products. To cope with their regional expansions, they are currently looking for a Regional (Assistant) Brand Manager to join their team and bring in new inspirations.about the team.Reporting to the Marketing Director, you will be working cross regionally with local offices to provide branding and marketing guidelines for localization. You will work on cross country projects to make sure brand message is conveyed properly. You will work with a group of friendly, down to earth and passionate marketers within the group.about the job.Drive and lead overall brand strategies and campaigns in AsiaCollaborate internally with product development teams and externally with agencies on ATL activities, including but not limited to launch campaigns, roadshows, consumer engagement events, TVC and etcDrive business partnerships and develop story telling strategies to increase brand awarenessLead regions to enhance overall retail and customer experience via CRM campaigns, POP and POSM initiativesDevelop new business proposals for potential growthDevelop and execute long- and short-term strategic marketing plan to unlock potential growth in building brand equity and channel growthskills & experiences required.Degree or above in Marketing, Business Management or any relevant disciplines from reputable universities5+ years of FMCG brand/product management experience in requiredOpen to candidates with local market experience but eager to expand their regional horizonProficient in English, Cantonese and Mandarin is requiredStrong business acumen with eCommerce operations experienceTeam player and able to work under pressureGreat interpersonal and communication skillsCandidates with less experience will be considered as "Assistant Manager"Interested parties, please apply directly with your most updated resume, current and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.

about the company.My client is a global leading professional service company who is looking for an Associate Director with strong experience in delivering large scale software development projects with technical background. The right candidates will work as one of the key leaders to deliver the IT projects with cutting-edge technologies for the top tier clients in the market.about the job.Lead the team (including Developers, BA and PM) to define and own delivery plans covering multiple large scale projects; including budget, timeline and manpower managementProactively manage project and programme P&L, risks, issues, assumptions and dependencies – being clear on the available options and associated consequences in delivering plansRepresent the team to join meetings and conference calls to collaborate & build relationship with client's key stakeholders to understand their needs and how best to deliver innovative solutions to meet and exceed expectationsAssign tasks and work in close collaboration across the IT team members for project deliveryMaintain the SDLC process & deliverables to ensure positive outcomes with agreed quality standardCoach and share around the project management skills and disciplines to the team skills & experiences required.Bachelor Degree or above in Computer Science or related discipline10+ years of relevant experience in project/programme management for medium to large scale project with team management experience (ideally 20+ teammates); IT consulting firm/professional services/solution provider background is preferredStrong experience and proven track record on IT project delivery, including but not limit to Web & Mobile application development/AI & machine learning/ERP & CRM Systems/eCommerce etc.Solid experience working with Software Development Team plus strong understanding in SDLC; coding experience with any of JavaScript/Java/.NET etc. would be advantageousSolid experience in project management including resource management and risk management in agile/scrum environment Strong logical thinking to identify the best solutions and actions to achieve the business goalsAble to take initiative and predict the potential risks and suggest workable solutions to address the issuesExcellent leadership, communication, influencing, planning and organizing skillsProficient in spoken and written both Chinese and EnglishPrevious project experience for banking/financial service sectors is a plusPMP/CSM or relevant certifications is a plusIf you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information you can reach out to Kelvin Chu via kelvin.chu@randstad.com.hk

about the company.Our client is an American company that manufactures and offers 200+ personal care products including cosmetics, health supplements and beauty tools to its customers around the world who desire to look and feel younger and more energetic. It has decades of history operating in Asia. The company currently has operations over 50 markets with thousands of distributor partnerships. The company also works with a number of biotechnology companies to develop wellness products. To cope with its growing business in Hong Kong, they are currently looking for a Associate Marketing & Communications Director to lead the team on increasing brand awareness and acquisition.about the team.Reporting to the GM of Greater China, you will be managing a sizeable marketing team including Product and Brand Marketing, Events, Creative, and Training. You are supported by experienced leadership in the team to help implementing appropriate business strategies and marketing campaigns. The team is relatively energetic and embraces creativity. If you are someone who enjoys challenges and being surrounded by positive energy, this is definitely the role for you!about the job.Develop marketing communications strategies that are aligned with company's business directions for HK and Macau regionLead marketing teams to ensure CRM, public relations, product launch, customer experience is on the right track while acquiring new customers and retaining existing ones through digital and offline channelsIdentify potential marketing opportunities by conducting market research and coming up with insights for HQ and senior management's reviewConsistently develop positive corporate image through public relations, brand building and trainingOccasion travel to HQ to share market insights and business strategies (when possible)Develop talent and encourage professional growth from withinMake use of social media platforms to expand customer reach and maintain positive brand imageskills & experiences required.Degree or above in Marketing, Business Administration or any relevant disciplines8+ years of experience in marketing and communications within Retail, Beauty or FMCG sector; exposure to digital marketing is a plusProficient in Cantonese, Mandarin and English is requiredExcellent people and communications skills; experience managing a sizeable team is a plusSelf starter, positive, able to work under pressure and a fast pace environmentInterested parties, please apply directly with your most updated resume, latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.

Growth Director / Head of GrowthOur client is a leading internet company in Hong Kong and the region providing on-demand and subscription-based services to merchants and customers. With rapidly increasing users and highflying market share in the market, the company is looking for a Head of Growth to join the team. about the team.Report to the Marketing DirectorLead a team of 7Fast-moving and dynamic working environmentFlexible work arrangementYoung, dynamic and international team about the job.Define, develop and apply the AARRR (i.e. acquisition, activation, retention, referral & revenue) metrics to the marketing and business strategiesOversee campaigns to acquire new users, retain and activate existing users, and develop a sustainable customer ecosystemDevelop CRM campaigns based on customer segmentation and develop targeted offers, discounts and promotionsLeverage digital and media-related mechanisms to optimise business revenue Set targets, monitor KPIs, and set up mechanisms to measure multiple campaigns across many online channels, including SEO, SEM, social media, etc.Establish, monitor, analyse and evaluate the conversion funnel to achieve maximum ROI in marketing campaignsExecute tests (e.g. A/B testing), collect and analyse data, identify trends and insights to enhance the user journey and optimise the product Derive pricing strategies, develop special products, service packages and promotions to generate demands and revenueKeep abreast of the latest digital landscape, leverage new emerging channels and identify opportunities to accelerate growthWork closely with the wider marketing team and collaborate with different functions (e.g. Sales, Product, Community & Social Media, Content Marketing, etc.) for comprehensive campaign rollouts skills & experiences required.Bachelor's degree in Business, Marketing, Economics, IT, or any related discipline6+ years of growth / performance marketing / e-commerce experience gained in digital-driven business (e.g. online media, FoodTech, TravelTech, FinTech, banks, telecommunications, etc.)Solid knowledge of the digital landscape of the market in addition to strong analytical & problem-solving skillsProficiency in analytical toolkits (e.g. SQL, Python, R) is a big plusExcellent stakeholder management and team management skillsExcellent communications in English and Chinese Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk