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21 jobs found for Beauty

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    • permanent
    • full-time
    Clinic ManagerOur client is a leading aesthetics business. To cope with their fast expanding business locally, they are looking for a Clinic Manager to join their family.Job Responsibilities :maintain day to day smooth clinic operation excellent knowledge in beauty product profiloorganise internal training for clinic staff maintain a high stansted in customer service levelcollect market intelligence and understand current market trend work closely with HR and marketing departmentsRequirement :bachelor degree in Business Administration or related disciplinesminimum 4 years of relevant management experience in luxury, beauty, medical or hospitality sectorsgood command of both written & spoken English and Cantoneseproactive, outgoing personality and able to communicate effectively with people in all levels
    Clinic ManagerOur client is a leading aesthetics business. To cope with their fast expanding business locally, they are looking for a Clinic Manager to join their family.Job Responsibilities :maintain day to day smooth clinic operation excellent knowledge in beauty product profiloorganise internal training for clinic staff maintain a high stansted in customer service levelcollect market intelligence and understand current market trend work closely with HR and marketing departmentsRequirement :bachelor degree in Business Administration or related disciplinesminimum 4 years of relevant management experience in luxury, beauty, medical or hospitality sectorsgood command of both written & spoken English and Cantoneseproactive, outgoing personality and able to communicate effectively with people in all levels
    • permanent
    • HK$45,000 - HK$58,000 per month
    • full-time
    about the company. Our client is a global skin care brand that produces hair care, skin care, soaps and fragrance. People talk of the incredible fragrance of their products as well as their uniquely designed stores. Using something from the brand feels special, some says. As a very classy brad, they are committed to offer the best formulations with meticulous attention to detail and sensory pleasure in mind. They are currently looking for a Marketing Manager to play a a key role of the region's brand ambassador. about the team. Reporting directly to the Head of Commercial, you will take lead in Public Relations, Brand Communications, Product Marketing, Visual Merchandising and Customer Marketing. You will manage a team to help with your day to day operations. about the job. Determine the key brand marketing priorities for the market as well as to set clear objectives and plansCollect and utilize market intelligence and data from stores in order to develop customer marketing campaignsWork closely with regional teams across the globe on Public Relations, Visual Merchandising and Marketing calendarsImplement retail marketing strategy including store events, workshops, gifting, seasonal launch; both online and offlineTake lead in digital marketing (CRM, paid and unpaid, SEM, SEO etc) in order to support overall digital engagement and communication of the brandManage all local media relationships and collaborate closely with regional and global teamsIdentify potential cultural organizations and sponsorships to enhance brand awareness skills & experiences required.Bachelor or above in Marketing, Public Relations, Business or any relevant disciplines10+ years of marketing experience within the skincare, beauty, luxury, retail or hospitality sectorProficient in Cantonese, Mandarin and English is requiredPositive mindset, team player, great communication skillsStrong numeric sense and ability to work under pressurePassionate for premium lifestyle Interested parties, please apply directly with your most updated resume, latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.
    about the company. Our client is a global skin care brand that produces hair care, skin care, soaps and fragrance. People talk of the incredible fragrance of their products as well as their uniquely designed stores. Using something from the brand feels special, some says. As a very classy brad, they are committed to offer the best formulations with meticulous attention to detail and sensory pleasure in mind. They are currently looking for a Marketing Manager to play a a key role of the region's brand ambassador. about the team. Reporting directly to the Head of Commercial, you will take lead in Public Relations, Brand Communications, Product Marketing, Visual Merchandising and Customer Marketing. You will manage a team to help with your day to day operations. about the job. Determine the key brand marketing priorities for the market as well as to set clear objectives and plansCollect and utilize market intelligence and data from stores in order to develop customer marketing campaignsWork closely with regional teams across the globe on Public Relations, Visual Merchandising and Marketing calendarsImplement retail marketing strategy including store events, workshops, gifting, seasonal launch; both online and offlineTake lead in digital marketing (CRM, paid and unpaid, SEM, SEO etc) in order to support overall digital engagement and communication of the brandManage all local media relationships and collaborate closely with regional and global teamsIdentify potential cultural organizations and sponsorships to enhance brand awareness skills & experiences required.Bachelor or above in Marketing, Public Relations, Business or any relevant disciplines10+ years of marketing experience within the skincare, beauty, luxury, retail or hospitality sectorProficient in Cantonese, Mandarin and English is requiredPositive mindset, team player, great communication skillsStrong numeric sense and ability to work under pressurePassionate for premium lifestyle Interested parties, please apply directly with your most updated resume, latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.
    • permanent
    • HK$65,000 - HK$100,000, per month, MPF, bonus, medical
    • full-time
    (Senior) Digital & CRM Marketing ManagerWe’re currently partnering exclusively with our client who is reputable in the beauty & skincare sector in finding a (Senior) Digital Marketing Manager for their growing digital team in Hong Kong.Being a senior talent within the team, you will be responsible in leading and formulating creative yet memorable digital campaigns including personalized/tailored digital campaigns to each of their customers/members to promote your responsible brand in the Hong Kong market.Your campaigns will be supported by in-depth insights to ensure customer touchpoint is personalised to their interests and needs.Job Responsibilities:Responsible in formulating digital campaigns (both mass audience and personalize) on a range of social media platform, including own website to gain brand awareness on a digital levelResponsible in owning and managing the P&L to ensure positive ROI and profitable brand performanceCollaborate with Branding team to develop integrated O2O brand campaigns Lead the development of brand building through CRM campaigns to retain and attract customers with the support of SEM/SEO, social media management, KOL and video productionAnlaysis of data and campaigns for continuous improvements Collaborate and manage external creative agencies to ensure timely delivery Provide leadership and coaching to team to ensure high motivation and continuous career and skills developmentJob Requirements:Degree holder in business, marketing or related disciplineMinimum 8 years digital marketing, preferably in a Consumer related industry eg. consumer electronics, FMCG, beauty, skincare, healthcare, retail etc.Experience in integrated and CRM marketingStrong knowledge in CRM and SEO/SEMInnovative, creative, forward thinking and passionateStrong communication and interpersonal skillsExperience in team/people management demonstrating leadership and coaching capabilitiesCandidates with more experience will be considered as (Senior) Digital Marketing ManagerInterested candidates, please send updated resume to Tommy Wong at tommy.wong@randstad.com.hk. If you have any questions on the opportunity, please reach out to me to schedule in a time for a confidential discussion.
    (Senior) Digital & CRM Marketing ManagerWe’re currently partnering exclusively with our client who is reputable in the beauty & skincare sector in finding a (Senior) Digital Marketing Manager for their growing digital team in Hong Kong.Being a senior talent within the team, you will be responsible in leading and formulating creative yet memorable digital campaigns including personalized/tailored digital campaigns to each of their customers/members to promote your responsible brand in the Hong Kong market.Your campaigns will be supported by in-depth insights to ensure customer touchpoint is personalised to their interests and needs.Job Responsibilities:Responsible in formulating digital campaigns (both mass audience and personalize) on a range of social media platform, including own website to gain brand awareness on a digital levelResponsible in owning and managing the P&L to ensure positive ROI and profitable brand performanceCollaborate with Branding team to develop integrated O2O brand campaigns Lead the development of brand building through CRM campaigns to retain and attract customers with the support of SEM/SEO, social media management, KOL and video productionAnlaysis of data and campaigns for continuous improvements Collaborate and manage external creative agencies to ensure timely delivery Provide leadership and coaching to team to ensure high motivation and continuous career and skills developmentJob Requirements:Degree holder in business, marketing or related disciplineMinimum 8 years digital marketing, preferably in a Consumer related industry eg. consumer electronics, FMCG, beauty, skincare, healthcare, retail etc.Experience in integrated and CRM marketingStrong knowledge in CRM and SEO/SEMInnovative, creative, forward thinking and passionateStrong communication and interpersonal skillsExperience in team/people management demonstrating leadership and coaching capabilitiesCandidates with more experience will be considered as (Senior) Digital Marketing ManagerInterested candidates, please send updated resume to Tommy Wong at tommy.wong@randstad.com.hk. If you have any questions on the opportunity, please reach out to me to schedule in a time for a confidential discussion.
    • permanent
    • full-time
    about the company.Our client is a leading multinational retailer with over 5,000 stores in their portfolio and 300,000 employees around the world. With their growing business, they are looking for a Merchandiser (Beauty product focused) for their Hong Kong sourcing hub. You will be joining a team of 3 and report to the merchandising manager. Fluency in Korean is a must. about the job.Developing and implementing the strategic sourcing plan in order to fulfill the business needsManaging the end-to-end merchandising activities from buyer's brief to shipment,meeting buyers' expectationFollowing up with suppliers to give appropriate instructions on manufacture, preparation and shipment of the merchandiseEstablishing a strong supplier base and develop alternative solutions to achieve product and business objectivesConducting price quotation and negotiation, costing, market sample development, forecasting, and vendor capacity managementImplementing sourcing strategies to support strategic opportunities and the businessLeading the onboarding of new suppliers/factories and continuous improvements of related processesReviewing quotation records and supporting price negotiations with suppliers to ensure margin objectives are metskills & experiences required.Bachelor degree of aboveA genuine interest in Beauty/skincare/make-up products and merchandisingGood sense of verseas market and good commercial senseFluent in Korean and English is a mustabout the package5 days workCompetitive salary packageDiscretionary bonusMedical & Dental insuranceFlexible Working HoursIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Cecilia NG at 22323444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.
    about the company.Our client is a leading multinational retailer with over 5,000 stores in their portfolio and 300,000 employees around the world. With their growing business, they are looking for a Merchandiser (Beauty product focused) for their Hong Kong sourcing hub. You will be joining a team of 3 and report to the merchandising manager. Fluency in Korean is a must. about the job.Developing and implementing the strategic sourcing plan in order to fulfill the business needsManaging the end-to-end merchandising activities from buyer's brief to shipment,meeting buyers' expectationFollowing up with suppliers to give appropriate instructions on manufacture, preparation and shipment of the merchandiseEstablishing a strong supplier base and develop alternative solutions to achieve product and business objectivesConducting price quotation and negotiation, costing, market sample development, forecasting, and vendor capacity managementImplementing sourcing strategies to support strategic opportunities and the businessLeading the onboarding of new suppliers/factories and continuous improvements of related processesReviewing quotation records and supporting price negotiations with suppliers to ensure margin objectives are metskills & experiences required.Bachelor degree of aboveA genuine interest in Beauty/skincare/make-up products and merchandisingGood sense of verseas market and good commercial senseFluent in Korean and English is a mustabout the package5 days workCompetitive salary packageDiscretionary bonusMedical & Dental insuranceFlexible Working HoursIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Cecilia NG at 22323444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.
    • permanent
    • HK$70,000 - HK$100,000, per month, bonus, medical, MPF
    • full-time
    (Senior) Marketing Manager - Beauty & Skincare We’re currently partnering exclusively with our client who is a reputable in the beauty & skincare sector in finding a (Senior) Marketing Manager for their growing team in Hong Kong. Being a senior talent within the team, you will be responsible in leading and formulating creative yet memorable integrated brand campaigns to promote your brand to the consumers in the Hong Kong market. Your campaigns will be supported by in-depth insights to ensure customer touchpoint is personalised to their interests and needs. Job Responsibilities: Responsible in formulating strong and dominant brand strategies to sustain and grow brand portfolio in the marketCollaborate with cross functional teams to develop competitive marketing strategies to reach objectives in a timely mannerBe able to analyse data and provide actionable business and market insights to ensure continuous improvements and gain competitive advantage in the local marketResponsible in market research to understand the future product trend/growthFormulate and lead 360 brand (social media, digital, retail, advertising, CRM etc.) strategies/campaigns with the team to ensure a successful brand story is communicated to the publicResponsible in owning and managing the P&L to ensure positive ROI and profitable brand performanceProvide leadership and coaching to team to ensure high motivation and continuous career and skills developmentJob Requirements: Degree holder in business, marketing or related disciplineMinimum 10 years experience in brand building and management in consumer sector eg. consumer electronics, FMCG, beauty, skincare, healthcare, entertainment, retail etc.Experience in integrated marketingStrong knowledge in digital marketingInnovative, creative, forward thinking and passionateStrong communication and interpersonal skillsExperience in team/people management demonstrating leadership and coaching capabilitiesCandidates with more experience will be considered as (Associate) Marketing DirectorInterested candidates, please send updated resume to Tommy Wong at tommy.wong@randstad.com.hk. If you have any questions on the opportunity, please reach out to me to schedule in a time for a confidential discussion.
    (Senior) Marketing Manager - Beauty & Skincare We’re currently partnering exclusively with our client who is a reputable in the beauty & skincare sector in finding a (Senior) Marketing Manager for their growing team in Hong Kong. Being a senior talent within the team, you will be responsible in leading and formulating creative yet memorable integrated brand campaigns to promote your brand to the consumers in the Hong Kong market. Your campaigns will be supported by in-depth insights to ensure customer touchpoint is personalised to their interests and needs. Job Responsibilities: Responsible in formulating strong and dominant brand strategies to sustain and grow brand portfolio in the marketCollaborate with cross functional teams to develop competitive marketing strategies to reach objectives in a timely mannerBe able to analyse data and provide actionable business and market insights to ensure continuous improvements and gain competitive advantage in the local marketResponsible in market research to understand the future product trend/growthFormulate and lead 360 brand (social media, digital, retail, advertising, CRM etc.) strategies/campaigns with the team to ensure a successful brand story is communicated to the publicResponsible in owning and managing the P&L to ensure positive ROI and profitable brand performanceProvide leadership and coaching to team to ensure high motivation and continuous career and skills developmentJob Requirements: Degree holder in business, marketing or related disciplineMinimum 10 years experience in brand building and management in consumer sector eg. consumer electronics, FMCG, beauty, skincare, healthcare, entertainment, retail etc.Experience in integrated marketingStrong knowledge in digital marketingInnovative, creative, forward thinking and passionateStrong communication and interpersonal skillsExperience in team/people management demonstrating leadership and coaching capabilitiesCandidates with more experience will be considered as (Associate) Marketing DirectorInterested candidates, please send updated resume to Tommy Wong at tommy.wong@randstad.com.hk. If you have any questions on the opportunity, please reach out to me to schedule in a time for a confidential discussion.
    • permanent
    • HK$33,000 - HK$38,000, per month, 12 months + bonus
    • full-time
    about the company. Established in the 90s, our client offers Japanese medical aesthetic dermatology treatments. They are the only local dermatologist that works directly with Japanese doctors and provide professional and effective treatment solutions to problematic skin and/or the desire for beauty and youth. In order to cope with their local expansion in Hong Kong, they are currently looking for an Assistant Marketing Manager to join and bring in new inspirations. about the team. You will be reporting directly to the founder and manage a small team. You will be responsible for marketing communications plans for all 3 treatment centers in Hong Kong. about the job. Oversee the development and implementation of marketing campaigns and strategies that create brand awareness and drive business opportunitiesIdentify and drive new business opportunities to achieve business goalsResponsible for overall marketing strategy mix for all digital marketing, online promotions and KOL/KOC campaigns through different channelsMarket trend and competitor analysisClose collaboration with different departments and centers to optimize outcomes and ensure customers' needs and preference are met skills & experiences required.Bachelor in Marketing, Public Relations, Business Administration or any relevant disciplines5+ years of working experience in marketing; preferably with exposure in beauty/FMCG sectorProficient in Cantonese, Mandarin and English is requiredExcellent presentation, interpersonal and communication skillsCreative, market sensitive, energetic Interested parties, please apply directly with your most updated resume, latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.
    about the company. Established in the 90s, our client offers Japanese medical aesthetic dermatology treatments. They are the only local dermatologist that works directly with Japanese doctors and provide professional and effective treatment solutions to problematic skin and/or the desire for beauty and youth. In order to cope with their local expansion in Hong Kong, they are currently looking for an Assistant Marketing Manager to join and bring in new inspirations. about the team. You will be reporting directly to the founder and manage a small team. You will be responsible for marketing communications plans for all 3 treatment centers in Hong Kong. about the job. Oversee the development and implementation of marketing campaigns and strategies that create brand awareness and drive business opportunitiesIdentify and drive new business opportunities to achieve business goalsResponsible for overall marketing strategy mix for all digital marketing, online promotions and KOL/KOC campaigns through different channelsMarket trend and competitor analysisClose collaboration with different departments and centers to optimize outcomes and ensure customers' needs and preference are met skills & experiences required.Bachelor in Marketing, Public Relations, Business Administration or any relevant disciplines5+ years of working experience in marketing; preferably with exposure in beauty/FMCG sectorProficient in Cantonese, Mandarin and English is requiredExcellent presentation, interpersonal and communication skillsCreative, market sensitive, energetic Interested parties, please apply directly with your most updated resume, latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.
    • permanent
    • HK$35,000 - HK$40,000, per month, 12 months + bonus
    • full-time
    about the company. Established in the 90s, our client offers Japanese medical aesthetic dermatology treatments. They are the only local dermatologist that works directly with Japanese doctors and provide professional and effective treatment solutions to problematic skin and/or the desire for beauty and youth. In order to cope with their local expansion in Hong Kong, they are currently looking for a Marketing Manager to join and bring in new inspirations. about the team. You will be reporting directly to the founder and manage a small team. You will be responsible for marketing communications plans for all 3 treatment centers in Hong Kong. about the job. Oversee the development and implementation of marketing campaigns and strategies that create brand awareness and drive business opportunitiesIdentify and drive new business opportunities to achieve business goalsResponsible for overall marketing strategy mix for all digital marketing, online promotions and KOL/KOC campaigns through different channelsMarket trend and competitor analysisClose collaboration with different departments and centers to optimize outcomes and ensure customers' needs and preference are met skills & experiences required.Bachelor in Marketing, Public Relations, Business Administration or any relevant disciplines8+ years of working experience in marketing with at least 4+ years at managerial level; preferably with exposure in beauty/FMCG sectorProficient in Cantonese, Mandarin and EnglishExcellent presentation, interpersonal and communication skillsCreative, market sensitive, energetic Interested parties, please apply directly with your most updated resume, latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.
    about the company. Established in the 90s, our client offers Japanese medical aesthetic dermatology treatments. They are the only local dermatologist that works directly with Japanese doctors and provide professional and effective treatment solutions to problematic skin and/or the desire for beauty and youth. In order to cope with their local expansion in Hong Kong, they are currently looking for a Marketing Manager to join and bring in new inspirations. about the team. You will be reporting directly to the founder and manage a small team. You will be responsible for marketing communications plans for all 3 treatment centers in Hong Kong. about the job. Oversee the development and implementation of marketing campaigns and strategies that create brand awareness and drive business opportunitiesIdentify and drive new business opportunities to achieve business goalsResponsible for overall marketing strategy mix for all digital marketing, online promotions and KOL/KOC campaigns through different channelsMarket trend and competitor analysisClose collaboration with different departments and centers to optimize outcomes and ensure customers' needs and preference are met skills & experiences required.Bachelor in Marketing, Public Relations, Business Administration or any relevant disciplines8+ years of working experience in marketing with at least 4+ years at managerial level; preferably with exposure in beauty/FMCG sectorProficient in Cantonese, Mandarin and EnglishExcellent presentation, interpersonal and communication skillsCreative, market sensitive, energetic Interested parties, please apply directly with your most updated resume, latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.
    • permanent
    • HK$45,000 - HK$58,000 per month
    • full-time
    about the company. Our client is a global skin care brand that produces hair care, skin care, soaps and fragrance. People talk of the incredible fragrance of their products as well as their uniquely designed stores. Using something from the brand feels special, some says. As a very classy brad, they are committed to offer the best formulations with meticulous attention to detail and sensory pleasure in mind. They are currently looking for a Marketing Manager to play a a key role of the region's brand ambassador. about the team.Reporting directly to the Head of Commercial, you will take lead in Public Relations, Brand Communications, Product Marketing, Visual Merchandising and Customer Marketing. You will manage a team to help with your day to day operations. about the job.Determine the key brand marketing priorities for the market as well as to set clear objectives and plansCollect and utilize market intelligence and data from stores in order to develop customer marketing campaignsWork closely with regional teams across the globe on Public Relations, Visual Merchandising and Marketing calendarsImplement retail marketing strategy including store events, workshops, gifting, seasonal launch; both online and offlineTake lead in digital marketing (CRM, paid and unpaid, SEM, SEO etc) in order to support overall digital engagement and communication of the brandManage all local media relationships and collaborate closely with regional and global teamsIdentify potential cultural organizations and sponsorships to enhance brand awarenessskills & experiences required.Bachelor or above in Marketing, Public Relations, Business or any relevant disciplines10+ years of marketing experience within the skincare, beauty, luxury, retail or hospitality sectorProficient in Cantonese, Mandarin and English is requiredPositive mindset, team player, great communication skillsStrong numeric sense and ability to work under pressurePassionate for premium lifestyleInterested parties, please apply directly with your most updated resume, latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.
    about the company. Our client is a global skin care brand that produces hair care, skin care, soaps and fragrance. People talk of the incredible fragrance of their products as well as their uniquely designed stores. Using something from the brand feels special, some says. As a very classy brad, they are committed to offer the best formulations with meticulous attention to detail and sensory pleasure in mind. They are currently looking for a Marketing Manager to play a a key role of the region's brand ambassador. about the team.Reporting directly to the Head of Commercial, you will take lead in Public Relations, Brand Communications, Product Marketing, Visual Merchandising and Customer Marketing. You will manage a team to help with your day to day operations. about the job.Determine the key brand marketing priorities for the market as well as to set clear objectives and plansCollect and utilize market intelligence and data from stores in order to develop customer marketing campaignsWork closely with regional teams across the globe on Public Relations, Visual Merchandising and Marketing calendarsImplement retail marketing strategy including store events, workshops, gifting, seasonal launch; both online and offlineTake lead in digital marketing (CRM, paid and unpaid, SEM, SEO etc) in order to support overall digital engagement and communication of the brandManage all local media relationships and collaborate closely with regional and global teamsIdentify potential cultural organizations and sponsorships to enhance brand awarenessskills & experiences required.Bachelor or above in Marketing, Public Relations, Business or any relevant disciplines10+ years of marketing experience within the skincare, beauty, luxury, retail or hospitality sectorProficient in Cantonese, Mandarin and English is requiredPositive mindset, team player, great communication skillsStrong numeric sense and ability to work under pressurePassionate for premium lifestyleInterested parties, please apply directly with your most updated resume, latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.
    • permanent
    • HK$70,000 - HK$80,000, per month, disc. bonus, medical, MPF, regional scope
    • full-time
    APAC Customer Service Manager Our client is a reputable and growing skincare business with global presence. Due to their regional expansion plans, we're partnering with them in finding a Customer Service Manager to oversee, lead and manage the APAC customer service team to ensure best practices and high quality service delivery for enquiries and complaint cases for customers purchasing goods on both online and retail platformsJob Responsibilities: Responsible for daily operations to ensure objectives and requirements are metLead, manage, guide and coach the Customer Service team's performance in the APAC region to ensure both personal and team objectives/performances are met and has continuous improvements.Collaborate with internal stakeholders/teas such as retail team, training team to ensure best practices in customer service deliveryOversee the operation of customer enquiries (online & offline) and complaints to ensure cases and enquiries are handled using best practicesCollaborate with HQ to ensure strategies and resources are aligned Develop customer service procedures and KPIs in different communication channels (phone, email, online platforms, live chats) to ensure standardized and best practices Analysis and reporting to ensure customer service journey is defined with continuous improvementsJob Requirements:Degree holder, business disciplines is a bonusMinimum 8 years experience in Customer Service, preferably with regional exposure is a bonus Experience from beauty/skincare/retail operations/training is a bonusExperince in team/people management is a must Strong communciation skills, result-driven, relationship-oriented and strong interpersonal skills Interested candidates, please send updated resume to Tommy Wong at tommy.wong@randstad.com.hk or click the 'apply' link.
    APAC Customer Service Manager Our client is a reputable and growing skincare business with global presence. Due to their regional expansion plans, we're partnering with them in finding a Customer Service Manager to oversee, lead and manage the APAC customer service team to ensure best practices and high quality service delivery for enquiries and complaint cases for customers purchasing goods on both online and retail platformsJob Responsibilities: Responsible for daily operations to ensure objectives and requirements are metLead, manage, guide and coach the Customer Service team's performance in the APAC region to ensure both personal and team objectives/performances are met and has continuous improvements.Collaborate with internal stakeholders/teas such as retail team, training team to ensure best practices in customer service deliveryOversee the operation of customer enquiries (online & offline) and complaints to ensure cases and enquiries are handled using best practicesCollaborate with HQ to ensure strategies and resources are aligned Develop customer service procedures and KPIs in different communication channels (phone, email, online platforms, live chats) to ensure standardized and best practices Analysis and reporting to ensure customer service journey is defined with continuous improvementsJob Requirements:Degree holder, business disciplines is a bonusMinimum 8 years experience in Customer Service, preferably with regional exposure is a bonus Experience from beauty/skincare/retail operations/training is a bonusExperince in team/people management is a must Strong communciation skills, result-driven, relationship-oriented and strong interpersonal skills Interested candidates, please send updated resume to Tommy Wong at tommy.wong@randstad.com.hk or click the 'apply' link.
    • permanent
    • HK$30,000 - HK$50,000 per month
    • full-time
    about the company.Our client is a US Sourcing Office with a fun and dynamic working culture. As a member of the Fortune 500 Largest Companies, they have over 5,000 stores in their portfolio and 300,000 employees around the world. With their growing business, they are looking for a Senior Product Compliance Executive to join their Beauty team. Fluency in English is a must.about the job.Support the business development team for all technical, quality & regulatory related queries for new product launchConduct inspections for critical program, follow up new factory on-boarding and production capability assessmentProvide guidance and solutions to quality issues, conduct quality training programs and improvement sessions in assigned area of responsibilityPrepare the product testing and certification, such as evaluation application, sample preparation, laboratories, and schemes communicationWork closely with laboratories and headquarters to ensure the process is executed properly and smoothlyMonitor the expiration of certification status and keep checking with schemes frequently to ensure all standards are up to datePerform ingredient review and ensure cosmetics formula ingredients comply with regulatory requirementsCollaborate with R&D Team and Product Team to complete all compliances requirement before product launchskills & experiences required.Degree holder4-6 years of experience in Product Compliance, Quality Assurance, Merchandising or SourcingProficient in Microsoft Office (Ms Word, Excel & Chinese Word Processing)Proficient in Mandarin, English & Chineseabout the package.5 days workFast Track PromotionFriendly Working CultureMedical and DentalDiscretionary BonusIf you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.
    about the company.Our client is a US Sourcing Office with a fun and dynamic working culture. As a member of the Fortune 500 Largest Companies, they have over 5,000 stores in their portfolio and 300,000 employees around the world. With their growing business, they are looking for a Senior Product Compliance Executive to join their Beauty team. Fluency in English is a must.about the job.Support the business development team for all technical, quality & regulatory related queries for new product launchConduct inspections for critical program, follow up new factory on-boarding and production capability assessmentProvide guidance and solutions to quality issues, conduct quality training programs and improvement sessions in assigned area of responsibilityPrepare the product testing and certification, such as evaluation application, sample preparation, laboratories, and schemes communicationWork closely with laboratories and headquarters to ensure the process is executed properly and smoothlyMonitor the expiration of certification status and keep checking with schemes frequently to ensure all standards are up to datePerform ingredient review and ensure cosmetics formula ingredients comply with regulatory requirementsCollaborate with R&D Team and Product Team to complete all compliances requirement before product launchskills & experiences required.Degree holder4-6 years of experience in Product Compliance, Quality Assurance, Merchandising or SourcingProficient in Microsoft Office (Ms Word, Excel & Chinese Word Processing)Proficient in Mandarin, English & Chineseabout the package.5 days workFast Track PromotionFriendly Working CultureMedical and DentalDiscretionary BonusIf you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.
    • permanent
    • HK$20,000 - HK$25,000 per month
    • full-time
    about the company.Our client is a global leading retail brand firm who is currently looking for a Public Relations Officer to join their Strategic Communication team. about the job.You will be focusing mainly in the responsibilities below: Conducting and analysing market intelligence and competitor researchProofreading of press and social text Press coverage and social posting consolidation, data input and analysisPerform sample loan rostering, coordination and delivery between different partiesManaging influencer gifting/ sending products and delivery Support ad-hoc tasks as assigned skills & experiences required.Degree holder in Marketing, Public Relations, Communication or equivalentWith 1-2 years of experience in Public Relations/ marketing field, experience in Public Relations/media agency is an advantageSolid Public Relations experience and knowledge with fashion/lifestyle/beauty brand background is highly preferred Master in MS and strong in data analysis with logistic mindset A team player with excellent multitasking and communication skills, detailed oriented and well organizedFluent in spoken and written Chinese and English Interested parties please apply for the job by reaching out to grace.li@randstad.com.hk with your updated resume. We regret that only shortlisted candidates will be contacted.
    about the company.Our client is a global leading retail brand firm who is currently looking for a Public Relations Officer to join their Strategic Communication team. about the job.You will be focusing mainly in the responsibilities below: Conducting and analysing market intelligence and competitor researchProofreading of press and social text Press coverage and social posting consolidation, data input and analysisPerform sample loan rostering, coordination and delivery between different partiesManaging influencer gifting/ sending products and delivery Support ad-hoc tasks as assigned skills & experiences required.Degree holder in Marketing, Public Relations, Communication or equivalentWith 1-2 years of experience in Public Relations/ marketing field, experience in Public Relations/media agency is an advantageSolid Public Relations experience and knowledge with fashion/lifestyle/beauty brand background is highly preferred Master in MS and strong in data analysis with logistic mindset A team player with excellent multitasking and communication skills, detailed oriented and well organizedFluent in spoken and written Chinese and English Interested parties please apply for the job by reaching out to grace.li@randstad.com.hk with your updated resume. We regret that only shortlisted candidates will be contacted.
    • permanent
    • HK$30,000 - HK$35,000 per month
    • full-time
    about the company.Our client is a leading centralized offer and reward platform in Hong Kong, aiming to deliver reward solutions for customers and business partners. Through these years, they have already built up a strong database across dining, fashion, beauty, travel, entertainment, etc. Supported by institutional and private investors, our client is a high-potential fin-tech startup with great prospects, looking to expand its marketing function. about the team.You will be the pioneer in the whole marketing function of the companyYou will be able to build your own marketing teamYou will be working closely with the co-founders, who have strong ibanker backgroundabout the job.You will be leading a lot of new idea generation and development for the company in terms of the marketing fieldYou will be planning and executing marketing campaigns through online platform including social mediaYou will be analyzing and optimizing digital marketing performance and resultsYou will be driving performance marketing through different channelsYou will be managing offline campaign across channelsFlexible working locationskills & experiences required.Degree holder of Marketing, Business Administration, or related discipline4+ year of well-rounded digital marketing experience in preferably e-commerce/internet-related/app or any related industryStartup experience would be a plusExcellent interpersonal skillsExcellent communications in English, Fluent in Cantonese and MandarinInterested candidates, please apply now or send your updated resume to Vinnie Chan at vinnie.chan@randstad.com.hk or
    about the company.Our client is a leading centralized offer and reward platform in Hong Kong, aiming to deliver reward solutions for customers and business partners. Through these years, they have already built up a strong database across dining, fashion, beauty, travel, entertainment, etc. Supported by institutional and private investors, our client is a high-potential fin-tech startup with great prospects, looking to expand its marketing function. about the team.You will be the pioneer in the whole marketing function of the companyYou will be able to build your own marketing teamYou will be working closely with the co-founders, who have strong ibanker backgroundabout the job.You will be leading a lot of new idea generation and development for the company in terms of the marketing fieldYou will be planning and executing marketing campaigns through online platform including social mediaYou will be analyzing and optimizing digital marketing performance and resultsYou will be driving performance marketing through different channelsYou will be managing offline campaign across channelsFlexible working locationskills & experiences required.Degree holder of Marketing, Business Administration, or related discipline4+ year of well-rounded digital marketing experience in preferably e-commerce/internet-related/app or any related industryStartup experience would be a plusExcellent interpersonal skillsExcellent communications in English, Fluent in Cantonese and MandarinInterested candidates, please apply now or send your updated resume to Vinnie Chan at vinnie.chan@randstad.com.hk or
    • permanent
    • HK$40,000 - HK$50,000 per month
    • full-time
    about the company.My client is a multinational optical retailer that sells contact lenses, solutions and eye care products. They are currently hiring a QA Manager - Frame Manufacturing (Eyewear) to join the expanding team. For the position, they are open to candidates with consumer goods, electronics, beauty, toys and other relevant backgrounds. You will be leading a team of 11 and report to the Operation Director. about the job.Leading activity to improving quality systems and quality management in suppliers factoriesBuilding and training a fully capable quality team to ensure repeatable and dependable servicesDevelop, document and maintain the Quality system for compliance with ISO 9001, ISO 17025Lead continuous improvement by control of corrective actions and prevention Actively champion and train teams to support the generation of records and evidence as a culture across the companyEnable the provision of innovative solutions that enable quality improvements, supporting to ensure smooth production and manufacturing processesEducate suppliers on our product quality expectations, technical requirements, and physical attributesWork with Quality Teams to establish and maintain benchmarking system for all suppliersSet Quality Control Compliance objectivesOversee the returns process for products which do not meet the required standardsDetermining and planning appropriate product controls by assessing risk, critical specs and specificationsEstablish best practices e.g PPAP to match product quality standards to suit application needsLead the engineering investigation and make decisions for corrective actions on product / process nonconformityTake ownership of the engineering risk register - manage risk review and mitigation activitiesProvide technical support to buyers, merchandisers, factories and customers to ensure product qualityProcess store and glazing technical queries together with complaint management.Develop and maintain meaningful reports and data in relation to audits, social compliance and product qualityPoint of escalation for compliance audits ensuring critical issues are actioned and resolved in line with deadline skills & experiences required.Bachelor's degree holderAt least 7+ years of experience in QAWith professional qualifications in ISO 9001/ ISO ISO 17025High attention to details, excellent communications skillsGreat command of both spoken and written English, Cantonese and MandarinLeadership skills and demonstrate ability of developing quality management systems for productsFlexible, adaptable and agileHighly organized with the ability to work under pressureOccasional travel is required If you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.
    about the company.My client is a multinational optical retailer that sells contact lenses, solutions and eye care products. They are currently hiring a QA Manager - Frame Manufacturing (Eyewear) to join the expanding team. For the position, they are open to candidates with consumer goods, electronics, beauty, toys and other relevant backgrounds. You will be leading a team of 11 and report to the Operation Director. about the job.Leading activity to improving quality systems and quality management in suppliers factoriesBuilding and training a fully capable quality team to ensure repeatable and dependable servicesDevelop, document and maintain the Quality system for compliance with ISO 9001, ISO 17025Lead continuous improvement by control of corrective actions and prevention Actively champion and train teams to support the generation of records and evidence as a culture across the companyEnable the provision of innovative solutions that enable quality improvements, supporting to ensure smooth production and manufacturing processesEducate suppliers on our product quality expectations, technical requirements, and physical attributesWork with Quality Teams to establish and maintain benchmarking system for all suppliersSet Quality Control Compliance objectivesOversee the returns process for products which do not meet the required standardsDetermining and planning appropriate product controls by assessing risk, critical specs and specificationsEstablish best practices e.g PPAP to match product quality standards to suit application needsLead the engineering investigation and make decisions for corrective actions on product / process nonconformityTake ownership of the engineering risk register - manage risk review and mitigation activitiesProvide technical support to buyers, merchandisers, factories and customers to ensure product qualityProcess store and glazing technical queries together with complaint management.Develop and maintain meaningful reports and data in relation to audits, social compliance and product qualityPoint of escalation for compliance audits ensuring critical issues are actioned and resolved in line with deadline skills & experiences required.Bachelor's degree holderAt least 7+ years of experience in QAWith professional qualifications in ISO 9001/ ISO ISO 17025High attention to details, excellent communications skillsGreat command of both spoken and written English, Cantonese and MandarinLeadership skills and demonstrate ability of developing quality management systems for productsFlexible, adaptable and agileHighly organized with the ability to work under pressureOccasional travel is required If you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.
    • permanent
    • HK$25,000 - HK$35,000 per month
    • full-time
    about the company. Our client is a fast-growing e-commerce business founded and headquartered in Hong Kong. They offer an immense choice of products and are committed to make people's shopping life easier and more fulfilling. Due to their rapid expansion in the market, they are looking for someone who is energetic with start-up spirits to join their highly successful team.about the job.As an Assistant Merchandising Manager, you will be responsible forSourcing products in the Beauty/makeup/skincare/ baby category which matches existing company directionDriving and implementing business strategies for overall e-commerce businessExtending company sourcing networks from Hong Kong to international countriesMaintaining business partnership and liaising with vendors on terms and costsCreating excellent product assortment, improving product range and price competitivenessWork closely with supply chain team on order forecasting and replenishment plansKeeping abreast with the current market trendsskills & experiences required.Associate Degree in Business or other related disciplines4-6 years of experience in FMCG global sourcingDetail-oriented with excellent numerical and analytical skillsProficiency in both spoken and written English and ChineseOrganized and with excellent negotiation skillsTransparent, passionate, and energeticabout the package5 days workFast Track PromotionFriendly Working CultureMedical and DentalDiscretionary BonusIf you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.
    about the company. Our client is a fast-growing e-commerce business founded and headquartered in Hong Kong. They offer an immense choice of products and are committed to make people's shopping life easier and more fulfilling. Due to their rapid expansion in the market, they are looking for someone who is energetic with start-up spirits to join their highly successful team.about the job.As an Assistant Merchandising Manager, you will be responsible forSourcing products in the Beauty/makeup/skincare/ baby category which matches existing company directionDriving and implementing business strategies for overall e-commerce businessExtending company sourcing networks from Hong Kong to international countriesMaintaining business partnership and liaising with vendors on terms and costsCreating excellent product assortment, improving product range and price competitivenessWork closely with supply chain team on order forecasting and replenishment plansKeeping abreast with the current market trendsskills & experiences required.Associate Degree in Business or other related disciplines4-6 years of experience in FMCG global sourcingDetail-oriented with excellent numerical and analytical skillsProficiency in both spoken and written English and ChineseOrganized and with excellent negotiation skillsTransparent, passionate, and energeticabout the package5 days workFast Track PromotionFriendly Working CultureMedical and DentalDiscretionary BonusIf you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.
    • permanent
    • HK$50,000 - HK$120,000, per month, competitive package
    • full-time
    about the company. Our client is one of the world's largest international retailer that offers variety of consumer products. With thousands of stores across the globe, the business is serving over billions of customers each year. To cope with its expansions in the consumer products sector, they are currently looking for a Operations Director to join and bring in new inspirations and new ways of work! about the team. Having a structured team of direct reports, you will be managing over 50+ retail stores in Hong Kong and report into the Vice President. You will lead the team on retail sales and operations to ensure sales target is reached. This is a office-based position but regular market visit is required. about the job.Contribute to corporate strategy in the areas of retail sales and operations including customer service, retail excellence, visual merchandising, product training, in store promotion excellence to ensure that the company achieves its short and long term goalsDirect and oversee operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDevelop and implement policies and procedures to ensure that core operational functions achieve their business objectivesDevelop all necessary policies to ensure safe and healthy working environment across all locationsAct as the company's main go-to person on all issues relating to operational functions and keep abreast of latest developments to ensure the company maintains its competitive positionWork collaboratively with internal teams (marketing, supply chain, finance, account, HR) to achieve business goalsResponsible for talent development and ensure timely feedback is given to Retail Managers skills & experiences required.Degree or above in Business Management, Operations Management or any relevant disciplines12+ years of retail management experience with at least 8+ on a supervisory level; open to candidates from Fashion, Beauty, Personal Care, Consumer Goods, Electronics industryProven track record in managing multi stores and large teamsExcellent interpersonal and leadership abilitiesProficient in Cantonese and English is requiredCandidates with less experience will be considered as Senior Manager/Manager Interested parties, please apply directly with your most updated resume, latest and expected salary package. Please reach out to doris.wan@randstad.com.hk if you have any questions.
    about the company. Our client is one of the world's largest international retailer that offers variety of consumer products. With thousands of stores across the globe, the business is serving over billions of customers each year. To cope with its expansions in the consumer products sector, they are currently looking for a Operations Director to join and bring in new inspirations and new ways of work! about the team. Having a structured team of direct reports, you will be managing over 50+ retail stores in Hong Kong and report into the Vice President. You will lead the team on retail sales and operations to ensure sales target is reached. This is a office-based position but regular market visit is required. about the job.Contribute to corporate strategy in the areas of retail sales and operations including customer service, retail excellence, visual merchandising, product training, in store promotion excellence to ensure that the company achieves its short and long term goalsDirect and oversee operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDevelop and implement policies and procedures to ensure that core operational functions achieve their business objectivesDevelop all necessary policies to ensure safe and healthy working environment across all locationsAct as the company's main go-to person on all issues relating to operational functions and keep abreast of latest developments to ensure the company maintains its competitive positionWork collaboratively with internal teams (marketing, supply chain, finance, account, HR) to achieve business goalsResponsible for talent development and ensure timely feedback is given to Retail Managers skills & experiences required.Degree or above in Business Management, Operations Management or any relevant disciplines12+ years of retail management experience with at least 8+ on a supervisory level; open to candidates from Fashion, Beauty, Personal Care, Consumer Goods, Electronics industryProven track record in managing multi stores and large teamsExcellent interpersonal and leadership abilitiesProficient in Cantonese and English is requiredCandidates with less experience will be considered as Senior Manager/Manager Interested parties, please apply directly with your most updated resume, latest and expected salary package. Please reach out to doris.wan@randstad.com.hk if you have any questions.
    • permanent
    • full-time
    Company Background: Our client offers you much more than just classic supply chain management. We focus on end-customer-oriented industries such as fashion & lifestyle, beauty, entertainment, high-tech, healthcare, telecommunications, automotive, banking, insurance, publishing and toys. We develop solutions for every industry along the order-to-cash cycle. Our portfolio is accordingly diversified: Besides traditional logistics services such as warehousing, picking, transport management, and comprehensive value-added services, we develop and operate complex global supply chains, e-commerce and IT platforms, omnichannel solutions, and digital distribution models. We use the latest IT solutions and technologies. Our services have a modular structure. Depending on the requirements, we develop individual, tailor-made solutions. Position Summary:Support ongoing contractual relationships and the operational delivery of services to a defined customer base or a group of accounts and serve as the primary point of contact with clients to ensure client satisfaction. The company is based in Tuen Mun and has 90 headcounts right now. You will be directly reporting to our Head of HK, working from Mondays to Fridays (9am to 5pm). This position will eventually be the successor of the General Manager in Hong Kong. Job Responsibilities: • Take full ownership of company or customer initiated projects; Communicate with global colleagues, global customers, manage customer escalations and drive initiatives for continuous process improvement and maintain a good relationship with them. • Maximize revenue, review and optimize cost base (cost driver analysis and close feedback loop to local teams); Account P&L ownership including invoicing/forecasting/budgeting. • Responsible for KPI & SLA monitoring and performance reporting (MBR/QBR); Support in any RFQ and RFP as assigned. • Escalation handling with root cause, corrective action & status updates and ensure common standards/SOPs across sites throughout the region. • Multi-task across different customers/programs and work with cross functional teams on deliverable and responsible for Account Audits/Reviews/Development Plan.• Coordination of ad hoc requests, problem resolution and improvement initiatives with functional departments in all relevant sites. Job Requirements: • Degree holder in Supply Chain Management, Transportation & Logistics or related disciplines. • At least 5-8 years work experience in Logistics and Supply Chain Management, preferably in key account management/account servicing.• Good communication and interpersonal skills in both English and Chinese. • Excellent command of PC knowledge including Excel and PowerPoint. • Experience in SAP is a plus • Able to multitask in a tight deadline. What do we offer: • Well-developed oversea and local training program • International exposure • Work-life balance with friendly working environment • Promotion opportunities • Great benefit scheme: flexible benefit, birthday, exam and child care leave
    Company Background: Our client offers you much more than just classic supply chain management. We focus on end-customer-oriented industries such as fashion & lifestyle, beauty, entertainment, high-tech, healthcare, telecommunications, automotive, banking, insurance, publishing and toys. We develop solutions for every industry along the order-to-cash cycle. Our portfolio is accordingly diversified: Besides traditional logistics services such as warehousing, picking, transport management, and comprehensive value-added services, we develop and operate complex global supply chains, e-commerce and IT platforms, omnichannel solutions, and digital distribution models. We use the latest IT solutions and technologies. Our services have a modular structure. Depending on the requirements, we develop individual, tailor-made solutions. Position Summary:Support ongoing contractual relationships and the operational delivery of services to a defined customer base or a group of accounts and serve as the primary point of contact with clients to ensure client satisfaction. The company is based in Tuen Mun and has 90 headcounts right now. You will be directly reporting to our Head of HK, working from Mondays to Fridays (9am to 5pm). This position will eventually be the successor of the General Manager in Hong Kong. Job Responsibilities: • Take full ownership of company or customer initiated projects; Communicate with global colleagues, global customers, manage customer escalations and drive initiatives for continuous process improvement and maintain a good relationship with them. • Maximize revenue, review and optimize cost base (cost driver analysis and close feedback loop to local teams); Account P&L ownership including invoicing/forecasting/budgeting. • Responsible for KPI & SLA monitoring and performance reporting (MBR/QBR); Support in any RFQ and RFP as assigned. • Escalation handling with root cause, corrective action & status updates and ensure common standards/SOPs across sites throughout the region. • Multi-task across different customers/programs and work with cross functional teams on deliverable and responsible for Account Audits/Reviews/Development Plan.• Coordination of ad hoc requests, problem resolution and improvement initiatives with functional departments in all relevant sites. Job Requirements: • Degree holder in Supply Chain Management, Transportation & Logistics or related disciplines. • At least 5-8 years work experience in Logistics and Supply Chain Management, preferably in key account management/account servicing.• Good communication and interpersonal skills in both English and Chinese. • Excellent command of PC knowledge including Excel and PowerPoint. • Experience in SAP is a plus • Able to multitask in a tight deadline. What do we offer: • Well-developed oversea and local training program • International exposure • Work-life balance with friendly working environment • Promotion opportunities • Great benefit scheme: flexible benefit, birthday, exam and child care leave
    • permanent
    • HK$30,000 - HK$35,000, per month, 13 months + bonus
    • full-time
    about the company. Our client is a well known European luxury fashion label with significant presence in main cities across the globe. The label specializes in ready to wear (both mens and womens), leather goods and accessories. To cope with the local expansions, they are currently looking for a Retail Operations Supervisor to join the Retail Team and bring in new inspirations for their CRM and Client Development function! about the team. You will be reporting into the Retail Director and work cross functionally with Marketing Team, Buyers, Finance and the HQ. Your will also partner with your Operations and Training personnel to support your day to day. This is a office-based position, but you are required to visit the store and/or attend client events that may be scheduled outside of your work hours. about the job.Analyzing data to inform business development and CRM campaignsDriving CRM initiatives and overseeing execution of campaignsActing as a liaison between the store and Marketing team to identify consumer segments to be targeted for campaignsPartnering with different stakeholders to keep them informed about upcoming data management initiativesMaintaining and improving data management processes and accuracyCreate monthly tracking report and catch up with store team on business opportunities and training neededAct as a brand ambassador at all time to promote the brand's DNA skills & experiences required.Bachelor Degree in Business Management, Marketing or any relevant disciplines3+ years of relevant CRM/Client Engagement experience, preferably in the luxury fashion retail sectorWelcome candidates from luxury goods, beauty and FMCG backgroundIndependent, ability to work under pressure, creative, team playerProficient in Cantonese, Mandarin and English is required Interested parties, please apply directly with your most updated resume, current and expected salary package. You may reach out to doris.wan@randstad.com.hk if you have any questions.
    about the company. Our client is a well known European luxury fashion label with significant presence in main cities across the globe. The label specializes in ready to wear (both mens and womens), leather goods and accessories. To cope with the local expansions, they are currently looking for a Retail Operations Supervisor to join the Retail Team and bring in new inspirations for their CRM and Client Development function! about the team. You will be reporting into the Retail Director and work cross functionally with Marketing Team, Buyers, Finance and the HQ. Your will also partner with your Operations and Training personnel to support your day to day. This is a office-based position, but you are required to visit the store and/or attend client events that may be scheduled outside of your work hours. about the job.Analyzing data to inform business development and CRM campaignsDriving CRM initiatives and overseeing execution of campaignsActing as a liaison between the store and Marketing team to identify consumer segments to be targeted for campaignsPartnering with different stakeholders to keep them informed about upcoming data management initiativesMaintaining and improving data management processes and accuracyCreate monthly tracking report and catch up with store team on business opportunities and training neededAct as a brand ambassador at all time to promote the brand's DNA skills & experiences required.Bachelor Degree in Business Management, Marketing or any relevant disciplines3+ years of relevant CRM/Client Engagement experience, preferably in the luxury fashion retail sectorWelcome candidates from luxury goods, beauty and FMCG backgroundIndependent, ability to work under pressure, creative, team playerProficient in Cantonese, Mandarin and English is required Interested parties, please apply directly with your most updated resume, current and expected salary package. You may reach out to doris.wan@randstad.com.hk if you have any questions.
    • permanent
    • full-time
    Company Background: An exciting omni-channel solutions provider is seeking a Global eCommerce Manager to lead digital projects. This is a newly created position, you will manage a small team of eCommerce professionals. Primary Objectives: You will work cross functionally to ensure consistency in messaging and strategy while leading execution of strategic pillars across all aspects of the eCommerce business including: P&L management, business planning, promotional/marketing campaigns and other online marketing, customer service, analytics and technologies. You will act as the internal expert with strong knowledge of digital and specifically eCommerce in terms of business model, operations and processes. This position will play a key role in the future success of the Digital business. Key Responsibilities: ➢ Own eCommerce goals, and lead the development and execution of the short to long term plans ➢ Develop transactional capabilities of eCommerce sites and grow profitable online channels for the market with full P/L responsibilities ➢ Work with online retailers and affiliate partners to maximize brand awareness, consideration, conversion and customer service ➢ Design and execute digital marketing launch campaigns and programs that build brand awareness and equity through paid, owned and earned channels ➢ Review technologies and explore new developments in the digital landscape to find ways to more effectively deliver the communication and business objectives ➢ Responsible for improving the design, usability, content and conversion points of the e commerce website ➢ Develop talents of the digital team ➢ Must be commercially astute and able to spot / exploit opportunities. Candidate Requirements: ➢ Degree holder in eCommerce or digital marketing or related field ➢ At least 5 years of eCommerce and digital marketing experience; particularly experience from beauty, personal care, consumer brands, etc.➢ Extensive experience & understanding of multimodal shipping (air, sea, road and ecommerce) ➢ Preferably from logistics/3PL/supply chain solutions provider➢ Strong interpersonal skills and ability to effectively communicate with teams across the entire organization ➢ Excellent leadership and decision-making skills ➢ Confident dealing with senior stakeholders
    Company Background: An exciting omni-channel solutions provider is seeking a Global eCommerce Manager to lead digital projects. This is a newly created position, you will manage a small team of eCommerce professionals. Primary Objectives: You will work cross functionally to ensure consistency in messaging and strategy while leading execution of strategic pillars across all aspects of the eCommerce business including: P&L management, business planning, promotional/marketing campaigns and other online marketing, customer service, analytics and technologies. You will act as the internal expert with strong knowledge of digital and specifically eCommerce in terms of business model, operations and processes. This position will play a key role in the future success of the Digital business. Key Responsibilities: ➢ Own eCommerce goals, and lead the development and execution of the short to long term plans ➢ Develop transactional capabilities of eCommerce sites and grow profitable online channels for the market with full P/L responsibilities ➢ Work with online retailers and affiliate partners to maximize brand awareness, consideration, conversion and customer service ➢ Design and execute digital marketing launch campaigns and programs that build brand awareness and equity through paid, owned and earned channels ➢ Review technologies and explore new developments in the digital landscape to find ways to more effectively deliver the communication and business objectives ➢ Responsible for improving the design, usability, content and conversion points of the e commerce website ➢ Develop talents of the digital team ➢ Must be commercially astute and able to spot / exploit opportunities. Candidate Requirements: ➢ Degree holder in eCommerce or digital marketing or related field ➢ At least 5 years of eCommerce and digital marketing experience; particularly experience from beauty, personal care, consumer brands, etc.➢ Extensive experience & understanding of multimodal shipping (air, sea, road and ecommerce) ➢ Preferably from logistics/3PL/supply chain solutions provider➢ Strong interpersonal skills and ability to effectively communicate with teams across the entire organization ➢ Excellent leadership and decision-making skills ➢ Confident dealing with senior stakeholders
    • permanent
    • HK$30,000 - HK$35,000, per month, 13 months + bonus
    • full-time
    about the company. Our client is a well known European luxury fashion label with significant presence in main cities across the globe. The label specializes in ready to wear (both mens and womens), leather goods and accessories. To cope with the local expansions, they are currently looking for a Client Engagement Supervisor to join the Retail Team and bring in new inspirations! about the team. You will be reporting into the Retail Director and work cross functionally with Marketing Team, Buyers, Finance and the HQ. Your will also partner with your Operations and Training personnel to support your day to day. This is a office-based position, but you are required to visit the store and/or attend client events that may be scheduled outside of your work hours. about the job.Analyzing data to inform business development and CRM campaignsDriving CRM initiatives and overseeing execution of campaignsActing as a liaison between the store and Marketing team to identify consumer segments to be targeted for campaignsPartnering with different stakeholders to keep them informed about upcoming data management initiativesMaintaining and improving data management processes and accuracyCreate monthly tracking report and catch up with store team on business opportunities and training neededAct as a brand ambassador at all time to promote the brand's DNA skills & experiences required.Bachelor Degree in Business Management, Marketing or any relevant disciplines3+ years of relevant CRM/Client Engagement experience, preferably in the luxury fashion retail sectorWelcome candidates from luxury goods, beauty and FMCG backgroundIndependent, ability to work under pressure, creative, team playerProficient in Cantonese, Mandarin and English is required Interested parties, please apply directly with your most updated resume, current and expected salary package. You may reach out to doris.wan@randstad.com.hk if you have any questions.
    about the company. Our client is a well known European luxury fashion label with significant presence in main cities across the globe. The label specializes in ready to wear (both mens and womens), leather goods and accessories. To cope with the local expansions, they are currently looking for a Client Engagement Supervisor to join the Retail Team and bring in new inspirations! about the team. You will be reporting into the Retail Director and work cross functionally with Marketing Team, Buyers, Finance and the HQ. Your will also partner with your Operations and Training personnel to support your day to day. This is a office-based position, but you are required to visit the store and/or attend client events that may be scheduled outside of your work hours. about the job.Analyzing data to inform business development and CRM campaignsDriving CRM initiatives and overseeing execution of campaignsActing as a liaison between the store and Marketing team to identify consumer segments to be targeted for campaignsPartnering with different stakeholders to keep them informed about upcoming data management initiativesMaintaining and improving data management processes and accuracyCreate monthly tracking report and catch up with store team on business opportunities and training neededAct as a brand ambassador at all time to promote the brand's DNA skills & experiences required.Bachelor Degree in Business Management, Marketing or any relevant disciplines3+ years of relevant CRM/Client Engagement experience, preferably in the luxury fashion retail sectorWelcome candidates from luxury goods, beauty and FMCG backgroundIndependent, ability to work under pressure, creative, team playerProficient in Cantonese, Mandarin and English is required Interested parties, please apply directly with your most updated resume, current and expected salary package. You may reach out to doris.wan@randstad.com.hk if you have any questions.
    • permanent
    • HK$70,000 - HK$100,000, per month, bonus, medical, MPF
    • full-time
    (Senior) Marketing Manager - Healthcare We’re currently partnering exclusively with our client who is reputable in the consumer healthcare sector in finding a (Senior) Marketing Manager for their growing team in Hong Kong. Being a senior talent within the team, you will be responsible in leading and formulating creative yet memorable integrated brand campaigns to promote your brand to the consumers in the Hong Kong market. Your campaigns will be supported by in-depth insights to ensure customer touchpoint is personalised to their interests and needs. Job Responsibilities: Responsible in formulating strong and dominant brand strategies to sustain and grow brand portfolio in the marketCollaborate with cross functional teams to develop competitive marketing strategies to reach objectives in a timely mannerBe able to analyse data and provide actionable business and market insights to ensure continuous improvements and gain competitive advantage in the local marketFormulate and lead 360 brand (social media, digital, retail, advertising, CRM etc.) strategies with the team to ensure a successful brand story is communicated to the publicResponsible in owning and managing the P&L to ensure positive ROI and profitable brand performanceProvide leadership and coaching to team to ensure high motivation and continuous career and skills developmentJob Requirements: Degree holder in business, marketing or related disciplineMinimum 10 years experience in brand building and management in consumer sector eg. consumer electronics, FMCG, beauty, skincare, healthcare, retail etc.Experience in integrated marketingStrong knowledge in digital marketingInnovative, creative, forward thinking and passionateStrong communication and interpersonal skillsExperience in team/people management demonstrating leadership and coaching capabilitiesCandidates with more experience will be considered as (Associate) Marketing DirectorInterested candidates, please send updated resume to Tommy Wong at tommy.wong@randstad.com.hk. If you have any questions on the opportunity, please reach out to me to schedule in a time for a confidential discussion.
    (Senior) Marketing Manager - Healthcare We’re currently partnering exclusively with our client who is reputable in the consumer healthcare sector in finding a (Senior) Marketing Manager for their growing team in Hong Kong. Being a senior talent within the team, you will be responsible in leading and formulating creative yet memorable integrated brand campaigns to promote your brand to the consumers in the Hong Kong market. Your campaigns will be supported by in-depth insights to ensure customer touchpoint is personalised to their interests and needs. Job Responsibilities: Responsible in formulating strong and dominant brand strategies to sustain and grow brand portfolio in the marketCollaborate with cross functional teams to develop competitive marketing strategies to reach objectives in a timely mannerBe able to analyse data and provide actionable business and market insights to ensure continuous improvements and gain competitive advantage in the local marketFormulate and lead 360 brand (social media, digital, retail, advertising, CRM etc.) strategies with the team to ensure a successful brand story is communicated to the publicResponsible in owning and managing the P&L to ensure positive ROI and profitable brand performanceProvide leadership and coaching to team to ensure high motivation and continuous career and skills developmentJob Requirements: Degree holder in business, marketing or related disciplineMinimum 10 years experience in brand building and management in consumer sector eg. consumer electronics, FMCG, beauty, skincare, healthcare, retail etc.Experience in integrated marketingStrong knowledge in digital marketingInnovative, creative, forward thinking and passionateStrong communication and interpersonal skillsExperience in team/people management demonstrating leadership and coaching capabilitiesCandidates with more experience will be considered as (Associate) Marketing DirectorInterested candidates, please send updated resume to Tommy Wong at tommy.wong@randstad.com.hk. If you have any questions on the opportunity, please reach out to me to schedule in a time for a confidential discussion.
    • permanent
    • HK$70,000 - HK$120,000, per month, competitive package
    • full-time
    about the company. Our client is one of the world's largest international retailer that offers variety of consumer products. With thousands of stores across the globe, the business is serving over billions of customers each year. To cope with its expansions in the consumer products sector, they are currently looking for a Operations Director to join and bring in new inspirations and new ways of work! about the team. Having a structured team of direct reports, you will be managing over 50+ retail stores in Hong Kong and report into the Vice President. You will lead the team on retail sales and operations to ensure sales target is reached. This is a office-based position but regular market visit is required. about the job.Contribute to corporate strategy in the areas of retail sales and operations including customer service, retail excellence, visual merchandising, product training, in store promotion excellence to ensure that the company achieves its short and long term goalsDirect and oversee operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDevelop and implement policies and procedures to ensure that core operational functions achieve their business objectivesDevelop all necessary policies to ensure safe and healthy working environment across all locationsAct as the company's main go-to person on all issues relating to operational functions and keep abreast of latest developments to ensure the company maintains its competitive positionWork collaboratively with internal teams (marketing, supply chain, finance, account, HR) to achieve business goalsResponsible for talent development and ensure timely feedback is given to Retail Managers skills & experiences required.Degree or above in Business Management, Operations Management or any relevant disciplines12+ years of retail management experience with at least 8+ on a supervisory level; open to candidates from Fashion, Beauty, Personal Care, Consumer Goods, Electronics industryProven track record in managing multi stores and large teamsExcellent interpersonal and leadership abilitiesProficient in Cantonese and English is requiredCandidates with less experience will be considered as Senior Manager/ManagerInterested parties, please apply directly with your most updated resume, latest and expected salary package. Please reach out to doris.wan@randstad.com.hk if you have any questions.
    about the company. Our client is one of the world's largest international retailer that offers variety of consumer products. With thousands of stores across the globe, the business is serving over billions of customers each year. To cope with its expansions in the consumer products sector, they are currently looking for a Operations Director to join and bring in new inspirations and new ways of work! about the team. Having a structured team of direct reports, you will be managing over 50+ retail stores in Hong Kong and report into the Vice President. You will lead the team on retail sales and operations to ensure sales target is reached. This is a office-based position but regular market visit is required. about the job.Contribute to corporate strategy in the areas of retail sales and operations including customer service, retail excellence, visual merchandising, product training, in store promotion excellence to ensure that the company achieves its short and long term goalsDirect and oversee operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDevelop and implement policies and procedures to ensure that core operational functions achieve their business objectivesDevelop all necessary policies to ensure safe and healthy working environment across all locationsAct as the company's main go-to person on all issues relating to operational functions and keep abreast of latest developments to ensure the company maintains its competitive positionWork collaboratively with internal teams (marketing, supply chain, finance, account, HR) to achieve business goalsResponsible for talent development and ensure timely feedback is given to Retail Managers skills & experiences required.Degree or above in Business Management, Operations Management or any relevant disciplines12+ years of retail management experience with at least 8+ on a supervisory level; open to candidates from Fashion, Beauty, Personal Care, Consumer Goods, Electronics industryProven track record in managing multi stores and large teamsExcellent interpersonal and leadership abilitiesProficient in Cantonese and English is requiredCandidates with less experience will be considered as Senior Manager/ManagerInterested parties, please apply directly with your most updated resume, latest and expected salary package. Please reach out to doris.wan@randstad.com.hk if you have any questions.

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