4 Permanent Insurance jobs found in Hong Kong

Positions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life Insurance

Key responsibilities:Independently manage a portfolio of complex and high-value property, engineering, and construction claims from inception to resolution.Conduct thorough investigation and forensic analysis of claims, including reviewing contracts, project documents, and technical reports to determine coverage, liability, and quantum.Negotiate settlements, striving for cost-effective and equitable claim resolutions within designated authority limits.Ensu

Key Responsibilities:Manage inquiries and complaints originating from customers, distribution channels, internal departments, and external insurance regulatory bodies. Based on these interactions, propose improvement plans.Evaluate and approve claims, then communicate fair and just claim decisions, including offering flexible alternatives, to the distribution channels.Responsible for monitoring the operations teamKey requirements:A Diploma or Degree in Bus

Key responsibilitis:Perform advanced risk assessment on complex financial and medical cases within established authorized limits.Ensure the assigned new business tasks comply with Company's NB & UW rules, regulatory guidelines and our Global PoliciesHandle pre-underwriting cases, appeal cases and PA underwriting casesProactively review and enhance the NB & UW rules, guidelines and procedural workflow to maintain sound productivity, efficiency and maintain