summary

hong kong
HK$45,000 - HK$60,000 per month
permanent
full-time

specialism
banking & financial services
sub specialism
middle office & operations
reference number
91M0264317_0927219147711395631

job details

about the company.
We are partnering with a pioneering FinTech company that is revolutionizing global finance for modern businesses. Their all-in-one platform empowers companies to operate without borders, supported by innovative technology and a commitment to exceptional user experience.

about the team.Join a fast-growing, entrepreneurial team where you can make a tangible impact. This is a unique chance to help build the future of financial services in a friendly, dynamic, and multi-cultural environment that fosters learning and career progression. ...

about the job.

We are seeking an experienced and motivated Assistant Operations Manager to become a cornerstone of the Hong Kong Operations team. You will support the Operations Manager in mastering the complexities of global payments, ensuring the seamless flow of funds across the world. You will be a key subject matter expert, driving efficiency, accuracy, and innovation within the settlements process.

Your Responsibilities:

Spearhead Settlement Operations: Drive the end-to-end settlement process for high-volume, multi-currency cross-border payments, ensuring impeccable accuracy and timeliness.
Act as a Payments Expert: Serve as the go-to authority on international payment flows, systems, and partner integrations.
Ensure Financial Integrity: Oversee and validate complex bank reconciliations, meticulously investigating and resolving any discrepancies to guarantee transactional accuracy.
Drive Process Improvement: Identify opportunities for automation and efficiency gains within the operations workflow. Participate in the implementation and testing of new payment solutions and integrations.
Lead and Mentor: Provide expert guidance and training to team members, elevating the team's overall performance and accuracy. Assist in overseeing the daily operations and ensuring a smooth handover to overseas counterparts.
Manage Key Relationships: Liaise directly with banking partners and key stakeholders to troubleshoot and resolve complex or irregular payment issues, maintaining strong professional relationships.
Uphold Compliance: Monitor and ensure all operations adhere to industry regulations and stringent internal policies.

skills & experiences required.

A Bachelor's degree from a recognized university.
A minimum of 5 years of hands-on experience in the banking, payment processing, or FinTech industry.
Deep expertise in cross-border payment processes (e.g., SWIFT, local clearing systems) and various payment rails.
Proven experience with payment partner integrations and a strong technical understanding of different payment flows.
Exceptional analytical and problem-solving skills, with a proven ability to identify and resolve settlement discrepancies efficiently.
A natural collaborator with outstanding communication skills, capable of conveying technical information clearly to non-technical stakeholders.
Meticulous attention to detail and a strong commitment to operational excellence.
Highly adaptable and eager to stay ahead of the curve with new technologies and changes in the payments landscape.
Excellent command of both written and spoken English and Cantonese.

about the job.

Your Responsibilities:

Spearhead Settlement Operations: Drive the end-to-end settlement process for high-volume, multi-currency cross-border payments, ensuring impeccable accuracy and timeliness.
Act as a Payments Expert: Serve as the go-to authority on international payment flows, systems, and partner integrations.
Ensure Financial Integrity: Oversee and validate complex bank reconciliations, meticulously investigating and resolving any discrepancies to guarantee transactional accuracy.
Drive Process Improvement: Identify opportunities for automation and efficiency gains within the operations workflow. Participate in the implementation and testing of new payment solutions and integrations.
Lead and Mentor: Provide expert guidance and training to team members, elevating the team's overall performance and accuracy. Assist in overseeing the daily operations and ensuring a smooth handover to overseas counterparts.
Manage Key Relationships: Liaise directly with banking partners and key stakeholders to troubleshoot and resolve complex or irregular payment issues, maintaining strong professional relationships.
Uphold Compliance: Monitor and ensure all operations adhere to industry regulations and stringent internal policies.

skills & experiences required.

A Bachelor's degree from a recognized university.
A minimum of 5 years of hands-on experience in the banking, payment processing, or FinTech industry.
Deep expertise in cross-border payment processes (e.g., SWIFT, local clearing systems) and various payment rails.
Proven experience with payment partner integrations and a strong technical understanding of different payment flows.
Exceptional analytical and problem-solving skills, with a proven ability to identify and resolve settlement discrepancies efficiently.
A natural collaborator with outstanding communication skills, capable of conveying technical information clearly to non-technical stakeholders.
Meticulous attention to detail and a strong commitment to operational excellence.
Highly adaptable and eager to stay ahead of the curve with new technologies and changes in the payments landscape.
Excellent command of both written and spoken English and Cantonese.

skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

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dora leung

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operations manager, fintech, up to 60k.

job details

skills

qualifications

education

share this job.

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

dora leung

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