- Our client is a well-established global banking group with a significant presence in Hong Kong. Known for its commitment to operational excellence and security, the institution provides a stable and professional environment for IT specialists to grow. By joining this team, you will contribute to a culture that values technical precision and adheres to the highest standards of international banking regulation and cybersecurity.
about the job.
- Execute IT policies and standards across infrastructure and cloud operations while maintaining comprehensive documentation of all cybersecurity activities.
- Provide expert desk-side and remote technical support for hardware, software, and network issues at various office locations.
- Deliver operational support for Microsoft 365, Azure AD/Entra ID, and Intune (MDM/MAM).
- Maintain virtualisation platforms (VMware / Hyper-V) and core networking fundamentals including TCP/IP, DNS, and VLANs.
- Perform network connectivity testing and fallback exercises in strict accordance with HKMA and HKICL guidelines.
- Assist in IT Disaster Recovery Plan (DRP) testing as a core component of the bank’s Business Continuity Plan (BCP).
- Configuration, deployment, and repairing laptops, desktops, and network devices to ensure maximum uptime for business users.
skills & experiences required.
- Associate Degree in Information Technology or a related engineering discipline
- At least 3 years of relevant IT support experience, specifically within the banking or financial services industry.
- Strong working knowledge of Windows OS (10/11) and Linux environments.
- Hands-on experience with M365 Administration, Azure AD/Entra ID, and Intune.
- Solid understanding of VMware/Hyper-V and core networking (routing, firewalls, and DNS).
- Basic automation skills using PowerShell are highly preferred.
- Fluent in spoken and written English; proficiency in Chinese is a significant advantage.
If you are interested in this role, please click 'Apply Now' or send your CV directly to russell.regalado@randstad.com.hk