summary

hong kong
HK$50,000 - HK$55,000 per month
contract
full-time

specialism
information technology
sub specialism
infrastructure, network design & support
reference number
91M0263232_7587376136237741473

job details

about the company. ...

Established Insurance Firm.

about the job.

Manage the IT infrastructure work stream, working with both internal IT teams and external vendors. Ensure the effective delivery of IT infrastructure and communication services by adhering to procurement and outsourcing policies.
Guide teams and business partners in using ITIL methodology for change, incident, problem, and knowledge management to meet and exceed service level agreements (SLAs).
Collaborate with business departments to understand their IT needs and coordinate with partners to deliver services that support business operations and customer needs.
Create and maintain processes, procedures, and guidelines for managing key infrastructure components, including data centers, hardware, virtual environments (VM), databases, network systems, and security systems.
Work with the Information Security team to ensure infrastructure operations comply with security standards and policies, including Data Loss Prevention and Access Control.
Evaluate, develop specifications for, and recommend new or enhanced systems, including detailed cost estimations.
Act as the primary point of contact between technical staff, managers, users, and vendors for service requests, standards, and security matters.
Develop and regularly test disaster recovery plans to ensure critical systems can be restored within agreed-upon timeline.

skills & experiences required.

Bachelor's degree in a computer-related discipline.
Minimum 6 years of experience in IT, with a focus on vendor management and diverse technical roles (e.g., installation, support, operations, maintenance, and troubleshooting).
Strong understanding of multiple IT disciplines, including IT Service Management, IT Operations & Support, Systems Maintenance, Systems Integration, and Applications Development.
Hands-on experience with in IBM AS400 OS, Microsoft (Server, Active Directory, SCOM, SQL), Red Hat Linux/CentOS, Open Source Frameworks, System Deployment, Desktop/laptop HW and OS, Web Server Optimization and Security, VMWare, Citrix, Web Gateway, WAN and Wireless Network, Telephony PABX, SAN, or MobileIron.
Strong understanding and practical experience in Information Technology and Cybersecurity.
Familiarity with IT process and governance frameworks like CobiT, ISO 27001, or ITIL.

If you're interested in this exciting opportunity please don’t delay and click 'APPLY NOW' or for more information, reach out to Russell Regalado on russell.regalado@randstad.com.hk

about the company. ...

Established Insurance Firm.

about the job.

Manage the IT infrastructure work stream, working with both internal IT teams and external vendors. Ensure the effective delivery of IT infrastructure and communication services by adhering to procurement and outsourcing policies.
Guide teams and business partners in using ITIL methodology for change, incident, problem, and knowledge management to meet and exceed service level agreements (SLAs).
Collaborate with business departments to understand their IT needs and coordinate with partners to deliver services that support business operations and customer needs.
Create and maintain processes, procedures, and guidelines for managing key infrastructure components, including data centers, hardware, virtual environments (VM), databases, network systems, and security systems.
Work with the Information Security team to ensure infrastructure operations comply with security standards and policies, including Data Loss Prevention and Access Control.
Evaluate, develop specifications for, and recommend new or enhanced systems, including detailed cost estimations.
Act as the primary point of contact between technical staff, managers, users, and vendors for service requests, standards, and security matters.
Develop and regularly test disaster recovery plans to ensure critical systems can be restored within agreed-upon timeline.

skills & experiences required.

Bachelor's degree in a computer-related discipline.
Minimum 6 years of experience in IT, with a focus on vendor management and diverse technical roles (e.g., installation, support, operations, maintenance, and troubleshooting).
Strong understanding of multiple IT disciplines, including IT Service Management, IT Operations & Support, Systems Maintenance, Systems Integration, and Applications Development.
Hands-on experience with in IBM AS400 OS, Microsoft (Server, Active Directory, SCOM, SQL), Red Hat Linux/CentOS, Open Source Frameworks, System Deployment, Desktop/laptop HW and OS, Web Server Optimization and Security, VMWare, Citrix, Web Gateway, WAN and Wireless Network, Telephony PABX, SAN, or MobileIron.
Strong understanding and practical experience in Information Technology and Cybersecurity.
Familiarity with IT process and governance frameworks like CobiT, ISO 27001, or ITIL.

If you're interested in this exciting opportunity please don’t delay and click 'APPLY NOW' or for more information, reach out to Russell Regalado on russell.regalado@randstad.com.hk

skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

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russell regalado

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it infrastructure manager.

job details

skills

qualifications

education

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the application process.

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getting you registered.

compliance check.

reference and background check.

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get in touch

russell regalado

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