job details

about the company.
Our client is a well-established regional bank with a long history of serving the local market. They focus on providing dependable retail and commercial banking services and are currently looking for a seasoned leader to ensure their operational foundations remain solid and efficient as the business evolves.
...

about the team.
You will lead a large-scale centralized operations department that acts as the backbone of the bank’s daily activities. The team environment is practical and results-driven, focused on high-volume processing and accuracy. You will report to senior management and collaborate closely with front-office and compliance units to maintain a steady workflow.

about the job.

As the Head of Operation Management, your primary mission is to provide stability and oversight to the bank’s back-office functions. Your responsibilities include:

Operational Oversight: Directing and controlling all back-office activities, including core banking systems, deposit accounts, and remittances.
Transaction Management: Ensuring the smooth execution of investment services and settlement operations.
Policy & Compliance: Formulating and updating operational policies to stay aligned with current regulatory changes.
Process Improvement: Identifying and implementing new methods to streamline procedures and increase department efficiency.
Internal Coordination: Partnering with other departments to resolve bottlenecks and improve overall service effectiveness.
Financial Control: Managing and monitoring the annual budgets for all operational areas under your remit.

skills & experiences required.

Education: Bachelor’s degree or above in a relevant field.
Experience: At least 15 years in banking operations, with a mandatory 5+ years in a senior leadership role managing large teams.
Product Knowledge: Practical experience in retail, corporate, and investment banking back-office processes.
Regulatory Awareness: Solid understanding of banking regulations and internal control procedures.
Leadership: Proven ability to manage a high-headcount department and handle complex operational challenges.
Languages: Good command of both English and Chinese.

As the Head of Operation Management, your primary mission is to provide stability and oversight to the bank’s back-office functions. Your responsibilities include:

Operational Oversight: Directing and controlling all back-office activities, including core banking systems, deposit accounts, and remittances.
Transaction Management: Ensuring the smooth execution of investment services and settlement operations.
Policy & Compliance: Formulating and updating operational policies to stay aligned with current regulatory changes.
Process Improvement: Identifying and implementing new methods to streamline procedures and increase department efficiency.
Internal Coordination: Partnering with other departments to resolve bottlenecks and improve overall service effectiveness.
Financial Control: Managing and monitoring the annual budgets for all operational areas under your remit.

skills & experiences required.

Education: Bachelor’s degree or above in a relevant field.
Experience: At least 15 years in banking operations, with a mandatory 5+ years in a senior leadership role managing large teams.
Product Knowledge: Practical experience in retail, corporate, and investment banking back-office processes.
Regulatory Awareness: Solid understanding of banking regulations and internal control procedures.
Leadership: Proven ability to manage a high-headcount department and handle complex operational challenges.
Languages: Good command of both English and Chinese.

experience
10 years
skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

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summary

hong kong
HK$1,800,000 - HK$2,400,000 per year
permanent
full-time

specialism
banking & financial services
sub specialism
middle office & operations
reference number
91M0268487_1888802147711300790

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head of operations, retail and commercial bank.

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