summary

hong kong
HK$80,000 - HK$100,000 per month
permanent
full-time

specialism
banking & financial services
sub specialism
middle office & operations
reference number
91M0263901_8478467147711314842

job details

about the company.
We are representing a global FinTech powerhouse at the forefront of simplifying international commerce. Our client is a rapidly expanding financial technology platform dedicated to empowering businesses of all sizes to thrive in the global economy. With a presence in over 190 countries and a dynamic team of thousands worldwide, they are seeking a strategic and experienced Director, Business Operations, APAC to join their leadership team in Hong Kong. ...

This is a critical role for an individual who excels in a fast-paced, high-growth environment and is passionate about driving operational excellence on a global scale.

about the job.

As the Director, Business Operations, APAC, you will be the cornerstone of our client's regional operations, responsible for scaling capabilities and ensuring a world-class service delivery. Your mission will be to:

Drive Regional Strategy: Develop and execute strategic goals to enhance operational efficiency, increase productivity, and exceed market standards across the APAC region.
Lead and Inspire: Provide exceptional leadership, coaching, and mentorship to a team of managers and leaders, fostering a culture of high performance, collaboration, and continuous professional growth.
Champion Operational Excellence: Lead key initiatives to optimize internal workflows, streamline processes, and guarantee top-tier SLA performance across all operational functions.
Forge Strong Partnerships: Act as the primary operations partner for regional commercial teams, deeply understanding their needs and those of their customers to provide unparalleled support.
Bridge Global and Local: Serve as the key liaison between APAC and global teams. You will align on new products, regulatory updates, and service enhancements, ensuring that global solutions are effectively localized for the regional market.
Be the Voice of the Region: Advocate for market-specific needs and enhancements, acting as the central point for communication, alignment, and escalation to ensure the operational framework can support rapid business growth.

skills & experiences required.

We are looking for a tenacious and energetic leader with a proven ability to deliver results in a complex, international setting.
You are a seasoned regional leader with at least 10 years of experience managing sizable, international operations teams.
You possess a strong track record of success within a matrix reporting structure and are comfortable navigating a global organization.
Your leadership style is motivational and hands-on; you know how to build, develop, and retain top talent.
You are a self-starter who thrives on challenge, with a confident voice and the initiative to push for regional priorities.
You excel at building relationships and collaborating effectively with diverse teams across functions like sales, finance, risk, and compliance.
You have an exceptional eye for detail, superior problem-solving skills, and an unwavering commitment to excellence.
You possess outstanding communication skills (written, oral, and presentation) and the ability to manage multiple priorities in a dynamic environment.
A Bachelor’s Degree is required. Experience in the FinTech, payments, or a related technology services industry is highly advantageous.

This is a critical role for an individual who excels in a fast-paced, high-growth environment and is passionate about driving operational excellence on a global scale.

about the job.

Drive Regional Strategy: Develop and execute strategic goals to enhance operational efficiency, increase productivity, and exceed market standards across the APAC region.
Lead and Inspire: Provide exceptional leadership, coaching, and mentorship to a team of managers and leaders, fostering a culture of high performance, collaboration, and continuous professional growth.
Champion Operational Excellence: Lead key initiatives to optimize internal workflows, streamline processes, and guarantee top-tier SLA performance across all operational functions.
Forge Strong Partnerships: Act as the primary operations partner for regional commercial teams, deeply understanding their needs and those of their customers to provide unparalleled support.
Bridge Global and Local: Serve as the key liaison between APAC and global teams. You will align on new products, regulatory updates, and service enhancements, ensuring that global solutions are effectively localized for the regional market.
Be the Voice of the Region: Advocate for market-specific needs and enhancements, acting as the central point for communication, alignment, and escalation to ensure the operational framework can support rapid business growth.

skills & experiences required.

We are looking for a tenacious and energetic leader with a proven ability to deliver results in a complex, international setting.
You are a seasoned regional leader with at least 10 years of experience managing sizable, international operations teams.
You possess a strong track record of success within a matrix reporting structure and are comfortable navigating a global organization.
Your leadership style is motivational and hands-on; you know how to build, develop, and retain top talent.
You are a self-starter who thrives on challenge, with a confident voice and the initiative to push for regional priorities.
You excel at building relationships and collaborating effectively with diverse teams across functions like sales, finance, risk, and compliance.
You have an exceptional eye for detail, superior problem-solving skills, and an unwavering commitment to excellence.
You possess outstanding communication skills (written, oral, and presentation) and the ability to manage multiple priorities in a dynamic environment.
A Bachelor’s Degree is required. Experience in the FinTech, payments, or a related technology services industry is highly advantageous.

skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

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dora leung

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director, business operations, apac.

job details

skills

qualifications

education

share this job.

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

dora leung

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