customer service executive|global logistics solutions.

about the company.

established global logistics and supply chain provider delivering end-to-end freight, warehousing, and e-commerce fulfillment solutions. Operating across international trade hubs, they offer a stable corporate environment, solid training programs, and excellent long-term career growth.

• Act as the main point of contact for corporate clients, handling day-to-day service inquiries, shipment bookings, and rate quotes.
• Monitor the end-to-end lifecycle of air, sea, and courier shipments, providing proactive milestone updates to clients.
• Troubleshoot shipment delays, customs queries, or documentation discrepancies quickly and efficiently.
• Work closely with warehouse, operational, and overseas transport teams to ensure smooth order execution.
• Keep client records, shipment logs, and rate sheets up to date in the internal system.