summary

hong kong
HK$20,000 - HK$22,000 per month
permanent
full-time

specialism
insurance
sub specialism
operations
reference number
91M0250955_4433279150371231257

job details

The role overview

This role will be responsible for handling inquiries about policies and claims in the insurance company.
...

Key Responsibilities:

Respond to inquiries via phone, email, and chat in a timely and professional manner.
Work with various departments to enhance service delivery and customer satisfaction.
Implement best practices for data entry and management to enhance the efficiency of record-keeping processes.
Prepare monthly/ annual results and performance reports
Keep management updated on any issues and challenges

Key Requirements:

University degree Holder, equivalent or above
Prior experience in customer service or a related role is advantageous.
Strong verbal and written communication skills in Chinese and English
Effective problem-solving skills with a keen eye for detail.

The role overview

This role will be responsible for handling inquiries about policies and claims in the insurance company.

Key Responsibilities:

Respond to inquiries via phone, email, and chat in a timely and professional manner.
Work with various departments to enhance service delivery and customer satisfaction.
Implement best practices for data entry and management to enhance the efficiency of record-keeping processes.
Prepare monthly/ annual results and performance reports
Keep management updated on any issues and challenges

Key Requirements:

University degree Holder, equivalent or above
Prior experience in customer service or a related role is advantageous.
Strong verbal and written communication skills in Chinese and English
Effective problem-solving skills with a keen eye for detail.

skills
customer service,CS,insurance
qualifications
University degree Holder, equivalent or above
Prior experience in customer service or a related role is advantageous.
Strong verbal and written communication skills in Chinese and English.
education
Bachelor Degree

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yoyo sin

customer service officer
- permanent
- HK$20,000 - HK$21,000 per month
Key Responsibilities:Respond to interal inquiries related to underwriting, policy administration, and claims.Deliver excellent customer service with a positive and proactive attitude.Keep management updated on any issues or challenges.Prepare monthly and annual reports on results and performance.Key Requirements:Bachelor’s degree or equivalent experience preferred.Strong problem-solving abilities and attention to detail.Strong interpersonal skills and a cu
posted 9 june 2025
Key Responsibilities:Respond to interal inquiries related to underwriting, policy administration, and claims.Deliver excellent customer service with a positive and proactive attitude.Keep management updated on any issues or challenges.Prepare monthly and annual reports on results and performance.Key Requirements:Bachelor’s degree or equivalent experience preferred.Strong problem-solving abilities and attention to detail.Strong interpersonal skills and a cu
show job details
senior officer / assistant manager, motor claims
- permanent
- HK$30,000 - HK$45,000 per month
Job Responsibilities:Process and manage motor claims promptly and effectively, ensuring compliance with company guidelines, policy terms, and claims procedures.Ensure that legitimate claims are evaluated accurately and promptly in line with policy conditions by applying technical expertise.Comply with claims instructions and provide quality work effectively and efficientlyHandle claims related enquiries from the policyholders, brokers or relevant partiesSu
posted 24 april 2025
Job Responsibilities:Process and manage motor claims promptly and effectively, ensuring compliance with company guidelines, policy terms, and claims procedures.Ensure that legitimate claims are evaluated accurately and promptly in line with policy conditions by applying technical expertise.Comply with claims instructions and provide quality work effectively and efficientlyHandle claims related enquiries from the policyholders, brokers or relevant partiesSu
show job details

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customer service assistant.

job details

skills

qualifications

education

share this job.

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

yoyo sin

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senior officer / assistant manager, motor claims

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