- Assist the Director in managing key operational functions such as static data administration, post-trade processing, settlement, cash management, and nominee services.
- Review and refine operational policies and procedures to enhance efficiency and effectiveness.
- Provide expert support to Front Office and Business Teams on operational inquiries and issues.
- Collaborate with internal departments and external partners to resolve operational problems promptly.
- Ensure all operational activities comply with regulatory standards and internal policies.
- Drive process automation initiatives to streamline workflows and increase productivity.
- Participate in the development and implementation of new products and business processes, ensuring proper controls and sufficient resources are in place prior to launch.
- Support system enhancements by participating in user acceptance testing and deployment phases.
- Assist in managing team performance and fostering a professional, high-performing work environment.
- Prepare management reports and conduct ad-hoc analyses as needed.