about the company.
Our client is seeking an Associate IT Director to oversee 24x7 support and operations, cloud migration, and release management. This role demands a hands-on approach, balancing strategic oversight with a willingness to remain "down-to-earth" and operational.
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about the job.
- Operational Leadership: Oversee 24x7 system and application support by driving immediate resolution for critical failures, proactively addressing warnings or process changes, and validating that systems are fully functional and ready for release.
- Cloud Migration: Lead strategic cloud migration initiatives, managing resources and ensuring the seamless bi-directional deployment of workloads between on-premises data centers and public cloud platforms.
- Release Governance: Work closely with the software development team to orchestrate the end-to-end release management lifecycle, ensuring CI/CD pipelines deliver agility without compromising production stability.
- Strategic Planning & Budgeting: Contribute to defining the 3-5 year technology roadmap and manage the operational budget, ensuring financial efficiency while transitioning from reactive support to modernized infrastructure.
- Team Leadership and Development: Lead, mentor, and manage a team of around 20 FTEs, encompassing both IT operations and infrastructure specialists. Foster a collaborative environment and support professional growth.
- Governance & Standards: Formulate, implement, and maintain robust governance frameworks, policies, standards, and procedures for IT infrastructure management and operations.
- Industry Best Practices & Innovation: Proactively bringing in market intelligence and coaching the team on industry best practices to continuously improve operational maturity.
skills & experiences required.
- Bachelor’s degree or higher in Computer Science or a related discipline.
- 15-20 years of experience in IT infrastructure, combined with a minimum of 10 years of proven experience in a leadership role within IT infrastructure and operations.
- Strong track record in managing a 24x7 support team for large-scale systems and applications (ideally within a sizable organization in the Banking & Financial Services industry or enterprise-level business).
- Deep knowledge of hybrid cloud migration and release management.
- Familiarity with industry best practices and security standards.
- Strong interpersonal, presentation, problem-solving, and stakeholder management skills.
- Proficiency in English and Cantonese is a must. The candidate must be currently based in Hong Kong with a valid work permit.
- A down-to-earth individual who is willing to actively engage in operational aspects, not just strategy.
If you’re interested in this exciting opportunity, please don’t delay and click APPLY NOW. For more information, you can contact Kelvin Chu at kelvin.chu@randstad.com.hk with your resume.
