summary

hong kong
HK$35,000 - HK$40,000 per year
contract
full-time

specialism
human resources
sub specialism
learning & development
reference number
91M0264371_5998549150308323966

job details

about the company. ...

My client is a leading insurance and health care company and they are looking for an experienced training to support their project.

about the job.

Develop and update all training content, including e-learning and manuals, specifically tailored to insurance industry policies, products, and compliance standards
Facilitate engaging and practical training sessions for new hires and existing staffs
Assess trainee performance through evaluations and provide constructive, targeted coaching to improve customer service skills and overall job effectiveness
Collaborate with management to identify critical skill gaps and align training initiatives with business needs, ensuring programs are current with industry best practices
Maintain accurate records of training participation and progress, and generate reports to measure and demonstrate the program's effectiveness and impact

skills & experiences required.

Bachelor Degree in related discipline
With at least 3 years relevant training experience in insurance, medical or hospitality industries
Solid knowledge and experience of learning and development areas, including training need analysis, course design, delivery and evaluation of course effectiveness
Possess a proactive, innovative and strong customer-oriented mindset and demonstrate the ability to perform effectively under pressure
Excellent communication, interpersonal and facilitation skills, with focus on enabling successful outcomes through effective collaboration and engagement
Proficient in MS Office and other essential business and communication tools
Immediate available is preferred

about the company.
My client is a leading insurance and health care company and they are looking for an experienced training to support their project.

about the job.

Develop and update all training content, including e-learning and manuals, specifically tailored to insurance industry policies, products, and compliance standards
Facilitate engaging and practical training sessions for new hires and existing staffs
Assess trainee performance through evaluations and provide constructive, targeted coaching to improve customer service skills and overall job effectiveness
Collaborate with management to identify critical skill gaps and align training initiatives with business needs, ensuring programs are current with industry best practices
Maintain accurate records of training participation and progress, and generate reports to measure and demonstrate the program's effectiveness and impact

skills & experiences required. ...

Bachelor Degree in related discipline
With at least 3 years relevant training experience in insurance, medical or hospitality industries
Solid knowledge and experience of learning and development areas, including training need analysis, course design, delivery and evaluation of course effectiveness
Possess a proactive, innovative and strong customer-oriented mindset and demonstrate the ability to perform effectively under pressure
Excellent communication, interpersonal and facilitation skills, with focus on enabling successful outcomes through effective collaboration and engagement
Proficient in MS Office and other essential business and communication tools
Immediate available is preferred

skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

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gigi leung

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assistant training manager (customer service, insurance).

job details

skills

qualifications

education

share this job.

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

gigi leung

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