Job opening - Application Support Analyst - Trading System in Hong Kong | Randstad Hong Kong

summary

hong kong
HK$40,000 - HK$70,000 per month
permanent
full-time

specialism
information technology
sub specialism
infrastructure, network design & support
reference number
91M0250249_4739187148844166940

job details

Responsibilities:

Support front-office Equity Trading and Portfolio Management users.
Troubleshoot portfolio management and trading systems (third-party and in-house).
Provide daily application support for production incidents.
Maintain production environment oversight and change protocols.
Serve as the primary contact for technology escalations across all asset classes.
Ensure effective incident logging, escalation, and follow-up.
Collaborate with business and technology teams on issue resolution.
Manage and proactively monitor trading application production environments.
Deliver high-quality client service to business partners.

Requirements:

Bachelor’s degree in computer science or related field.
Minimum 2 years of Financial Services experience in Trading or Asset Management.
Excellent client service and communication abilities.
Strong organizational, problem-solving, and detail-oriented skills.
Technical proficiency in Windows Server and UNIX operating systems.
Familiarity with SQL and Relational Databases (MS SQL & Sybase).
Experience supporting execution and order management systems.
Good understanding of Unix/Linux and FIX protocol.
Familiarity with securities industry systems & terminology (advantageous).
Practical experience with FIX certification & troubleshooting (preferred).

...

Responsibilities:

Support front-office Equity Trading and Portfolio Management users.
Troubleshoot portfolio management and trading systems (third-party and in-house).
Provide daily application support for production incidents.
Maintain production environment oversight and change protocols.
Serve as the primary contact for technology escalations across all asset classes.
Ensure effective incident logging, escalation, and follow-up.
Collaborate with business and technology teams on issue resolution.
Manage and proactively monitor trading application production environments.
Deliver high-quality client service to business partners.

Requirements:

Bachelor’s degree in computer science or related field.
Minimum 2 years of Financial Services experience in Trading or Asset Management.
Excellent client service and communication abilities.
Strong organizational, problem-solving, and detail-oriented skills.
Technical proficiency in Windows Server and UNIX operating systems.
Familiarity with SQL and Relational Databases (MS SQL & Sybase).
Experience supporting execution and order management systems.
Good understanding of Unix/Linux and FIX protocol.
Familiarity with securities industry systems & terminology (advantageous).
Practical experience with FIX certification & troubleshooting (preferred).

skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

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lucas wu

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