account manager (pension).

about the company.
Our client is the world’s largest, independent insurance brokerage and advisory firm. Unlike many of its publicly traded competitors, its private ownership allows it to focus entirely on long-term client relationships rather than quarterly stock market pressures.

overview.
As a Pension Specialist/Account Manager, you will lead the transition into the eMPF era, managing end-to-end scheme operations while driving portfolio growth. You will act as a subject matter expert, balancing technical precision in digital workflows with a consultative approach to client relationship management.

job description.

• Digital Operations Mastery: Execute seamless eMPF lifecycles, from digital onboarding and contribution processing to complex investment rebalancing and withdrawals.

• Strategic Client Advisory: Serve as the primary point of contact for employer and member inquiries, resolving high-level escalations and providing insightful market updates.

• Business Development & Retention: Proactively identify cross-selling opportunities within existing portfolios and perform "deep-dives" into current accounts to generate new revenue streams.

• Proposal & Compliance Excellence: Draft comprehensive review reports and lead negotiations for new and renewal cases, ensuring 100% adherence to IIQE and company's regulatory standards.

• Agile Project Support: Contribute to ad-hoc team initiatives, applying analytical thinking to streamline internal pension processes..