about the company.
Join our Operations team to manage the full lifecycle of investment-linked insurance products. You will provide high-quality service to our broker partners and ensure all policy transactions are processed accurately and on time
about the job.
- Handle new applications, policy changes, fund switching, and claims for ILAS products
- Perform intermediary licensing and AML checks to ensure all business meets regulatory standards
- Assist in system UAT for new product launches, portal upgrades, and digital transformation initiatives
- Work closely with the Distribution team to resolve broker inquiries and maintain high service levels SLA
- Assist to update operational manuals and prepare regular reports for management
skills & experiences required.
- Bachelor degree in related disciplines
- With at least 3 years of experience in life insurance operations especially new business or policy serving
- Strong understanding in ILAS products or fund related transactions
- Proficient in MS Office and Chinese word processing
- Good command of English and Cantonese
- Detail oriented, ability to work independent and a good team player
- Immediate available is highly preferred