Responsibilities:
- Gather and document business needs from stakeholders.
- Plan and execute User Acceptance Testing (UAT), including test scenarios and defect tracking.
- Develop supporting documentation like user manuals and process flows.
- Create detailed Business Requirements Documents (BRDs).
- Facilitate communication between stakeholders (business users, IT, vendors).
- Support project planning by defining scope, timelines, and resources.
- Provide post-implementation support.
Qualifications:
- Bachelor's degree in Business Administration, Information Technology, Finance, or related field.
- 2-4 years of experience in business analysis, preferably in life insurance.
- Exceptional written and verbal communication skills.
- Strong analytical skills.
- Strong organizational abilities (time management, prioritization, attention to detail).
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
