- Customer Care Associate (Life Insurance Correspondence)Responsibilities:Handle customer inquiries from various channels such as live chat, email, and letters in a timely and tactful mannerProvide accurate information on products and policy services to customersManage and resolve customer complaints and complex cases escalated by Customer Care AssociatesOffer immediate support to team members facing challenges in handling inquiriesDocument all inquiry detaiCustomer Care Associate (Life Insurance Correspondence)Responsibilities:Handle customer inquiries from various channels such as live chat, email, and letters in a timely and tactful mannerProvide accurate information on products and policy services to customersManage and resolve customer complaints and complex cases escalated by Customer Care AssociatesOffer immediate support to team members facing challenges in handling inquiriesDocument all inquiry detai
- about the company.Our client is a globally recognised leader in financial services, operating across 50 markets and serving millions of customers worldwide. Renowned for its commitment to innovation, sustainability, and customer-centric solutions, the organisation provides a dynamic environment that champions diversity, inclusion, and professional development. With a focus on integrating environmental, social, and governance principles, it empowers employeabout the company.Our client is a globally recognised leader in financial services, operating across 50 markets and serving millions of customers worldwide. Renowned for its commitment to innovation, sustainability, and customer-centric solutions, the organisation provides a dynamic environment that champions diversity, inclusion, and professional development. With a focus on integrating environmental, social, and governance principles, it empowers employe
