92 jobs found for Operations

Client Relations (Senior) Associate, Life InsuranceWe are looking for a dedicated and experienced Senior Officer / Officer to join the Client Relations team. This role is crucial for providing customer service and professional advice and support to our clients, contributing directly to our company's objectives.Key Responsibilities:Deliver outstanding customer service and support management to clients by following company objectives.Engage in cross-team col

Position Summary:Our client is a leading firm in the insurance industry.We are seeking an accomplished and results-driven professional to join our team as the Head of Operations. This pivotal role involves working closely with the leadership team to design and implement business strategies while overseeing customer-related operational functions. The successful candidate will ensure the company’s business objective is met by driving operational efficiency a

Customer Service Officer (Customer Service Center) Key Responsibilities:Provide exceptional face-to-face customer service at our service centers.Assist customers with their insurance claims and general policy inquiries.Explain complex insurance information clearly and concisely.Maintain a professional and presentable appearance at all times.Handle customer feedback and resolve issues efficiently and empathetically. Key Requirements:Previous experience in a

about the company.A renowned global logistics company specialising in cross-border e-commerce and mail.about the job.you will monitor daily logistics activities using a KPI matrix, proactively identifying and resolving operational issues such as shipment delays, damages, or losses.you will analyse operational data to generate insightful performance reports and presentations for management, providing recommendations for process improvements.you will act as

Customer Service Specialist - Employee BenefitsJoin Our Team as a Customer Service Specialist - Employee Benefits!Are you a customer service pro with a background in employee benefits or healthcare? We're looking for a dedicated and empathetic individual to join our team as a Customer Service Specialist.The Role:You'll be the first point of contact for our clients, handling their inquiries and resolving issues related to their employee benefits. Your day-t

Customer Care Associate (Life Insurance Correspondence)Responsibilities:Handle customer inquiries from various channels such as live chat, email, and letters in a timely and tactful mannerProvide accurate information on products and policy services to customersManage and resolve customer complaints and complex cases escalated by Customer Care AssociatesOffer immediate support to team members facing challenges in handling inquiriesDocument all inquiry detai

Assistant Manager, Customer Service - Life InsuranceAre you an experienced customer service professional ready to take on a new step? Join the team as an Assistant Manager or Senior Officer, where you will be responsible for our customer service operations, ensuring our clients receive exceptional support for their life insurance policies. This role is perfect for a proactive individual who excels at problem-solving.Key Responsibilities:Customer Service: E

Join a leading international financial institution to drive excellence in customer service. This high-impact role requires an experienced leader to manage and resolve complex customer disputes across both our Life and General Insurance product lines. What You Will Do (Key Responsibilities):Lead the Complaint Team: Manage and guide a dedicated team responsible for the timely and effective resolution of all customer complaints, ensuring high professional sta

Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Create clear, visually appealing illustrations and comparisons (e.g., insurance solution, product comparisons, financial projections).upport follow-up and meeting scheduling with prospective and existing clients and partners.Provide administrative support for insurance applications, ensuring completeness and accuracy.Requirements:Dip

about the company.We are representing a global FinTech powerhouse at the forefront of simplifying international commerce. Our client is a rapidly expanding financial technology platform dedicated to empowering businesses of all sizes to thrive in the global economy. With a presence in over 190 countries and a dynamic team of thousands worldwide, they are seeking a strategic and experienced Director, Business Operations, APAC to join their leadership team i

about the company.My client is a leading international bank and they are looking for a high calibre individual to join their Treasury Operations.about the job.Manage and process administrative work related to settlement and trade transactionsPrepare and verify payments, confirm trade details with counterparts and posting account entries in comply with bank and regulatory requirements Answer enquiries regarding to treasury product settlement Handle ad hoc d

about the company.My client is a leading foreign bank and they are looking for a Payment Officer to support their finance department. about the job.Manage the end to end accounts payable cycle, ensure timely and accurate processing of vendor invoices, supplier payments and staff expense claimsOperate the Coupa procurement system for invoice management and execute payment through online banking platformHandle bank reconciliation of suspense accounts, proact

about the company.We are representing a dynamic Private Equity and Venture Capital (PE/VC) firm strategically located in the heart of Hong Kong. This forward-thinking fund is dedicated to investing in some of today's most exciting and high-growth sectors: AI, Technology, Entertainment, and E-commerce.Our client operates a sophisticated, international model, establishing funds in both Hong Kong and key offshore centers like the Cayman Islands and BVI. They

about the company.We are partnering with a pioneering FinTech company that is revolutionizing global finance for modern businesses. Their all-in-one platform empowers companies to operate without borders, supported by innovative technology and a commitment to exceptional user experience.about the team.Join a fast-growing, entrepreneurial team where you can make a tangible impact. This is a unique chance to help build the future of financial services in a f

about the company.My client is a leading corporate bank and they are looking for an Assistant Remittance Manager to provides operation support on Cash Management products and services.about the job.Provide daily operation support in related to Remittance & Cash Management products and services such as remittance processing, auto-pay, payments, investigation etc.Comply with internal policy and procedures, guidelines and regulatory requirementsClosely work w

about the company.We are partnering with a leading global financial institution to find a dynamic VP for their Operational Strategy & Projects team in Hong Kong. Reporting directly to the Head of Asia Operations, this is a pivotal role focused on driving process re-engineering and spearheading change initiatives across the firm's operations.The successful candidate will be responsible for enhancing operational efficiency, designing robust processes for new

about the company.Our client is looking for Officer, Transaction Monitoring to join a dynamic team at their Banking organisation. about the job.Conduct investigation on suspicious transactions and triggered by system alerts Prepare STR and report to JFIUManage daily AML name screening and assist supervisor in conducting Assist in gathering management information for reportingAssist in ad hoc projects or duties as assigned by supervisor skills & experiences

about the company.My client is a leading foreign bank and they are looking for a Payment Officer to support their finance department. about the job.Manage the end to end accounts payable cycle, ensure timely and accurate processing of vendor invoices, supplier payments and staff expense claimsOperate the Coupa procurement system for invoice management and execute payment through online banking platformHandle bank reconciliation of suspense accounts, proact

about the company.Our client is a global company in the online travel industry,they are looking for an Account Manager - Corporate Travel to expand our corporate client portfolio and driving significant business growth.about the team.You will be reported to Head of Corporate Travelleading the corporate travel team to grow the businessabout the job.Optimize corporate travel operations and streamline processes to enhance efficiency.Make comprehensive travel

about the company.My client is a reputable bank in Hong Kong and they are looking for an Import Support Officer / Senior Officer to join their winning team. about the job.Responsible to LC issuance, including but not limit to Back-to-Back LCs and standby LCsManage the bank guarantee issuance processAssist to LC Collection bills lodgment and bills RetirementAd hoc duties as assign by supervisorskills & experiences required.Tertiary education or aboveWith at

about the company.Established Insurance Firm.about the job.Manage the IT infrastructure work stream, working with both internal IT teams and external vendors. Ensure the effective delivery of IT infrastructure and communication services by adhering to procurement and outsourcing policies.Guide teams and business partners in using ITIL methodology for change, incident, problem, and knowledge management to meet and exceed service level agreements (SLAs).Coll

about the company.The hiring company is market leader and would like to hire advisory talent to join their team to provide innovative tech-savvy solutions for the business, target to transform the operations.about the job.Managing business stakeholders, leading business transformation, designing and delivering end-to-end technology solutions (including those using GenAI), and managing offshore teams in an agile setting.Act as a Emerging Technology Business

about the company.A global logistics leader with a wide range of supply chain solutions.Emphasises a customer-first approach, using a worldwide network and innovative technology.Fosters a supportive and collaborative culture that empowers employees. about the team.A professional and supportive team that values cross-functional collaboration.Works closely with operations, customer service, and marketing to ensure a seamless client experience.Dedicated to mu

about the company.The hiring company is market leader and would like to hire advisory talent to join their team to provide innovative tech-savvy solutions for the business, target to transform the operations.about the job.Managing business stakeholders, leading business transformation, designing and delivering end-to-end technology solutions (including those using GenAI), and managing offshore teams in an agile setting.Act as a Emerging Technology Business

about the company.A well-established international sourcing company seeking an experienced and meticulous Quality Manager to lead their quality assurance operations from their Kwun Tong office. This pivotal role is responsible for upholding the highest product quality standards across the entire supply chain, ensuring excellence from the factory floor to the market. about the job.As the Quality Manager, you will be the key figure in implementing and execut

about the company.Our client is a reputable Corporate bank and they are looking for Associate, Client Service to provide sales support to Relationship Managers under Corporate teamabout the job.Provide support to Relationship Managers and assist in cultivating long-term relationship with corporate customersHandle customer account activities including KYC process, customer onboarding and clients inquires in accordance with regulatory requirements and intern

System Management: Accurately input and maintain credit limits and collateral information within core banking systems like T24, OBS, and FOX, carefully reviewing all loan agreement provisions.Reporting: Serve as the CCRA operator, ensuring all credit reporting to Department Heads, Management, the Head Office, and the Hong Kong Monetary Authority (HKMA) is both timely and precise.Team Collaboration: Partner with Credit Officers to ensure all credit records

about the company.Our client is IT solution provider and they're seeking an experienced Director - Security Solution Business to lead their Hong Kong operations. This pivotal role is perfect for a visionary leader with a strong IT background who can drive security solutions growth and shape the strategic direction, growing the market presence, and ensuring sustained profitability. about the job.Hold overall accountability for the performance and growth of

about the company.Established Medical Instituteabout the job.Optimize and maintain Unix/Linux server environments, focusing on key distributions like Red Hat and UbuntuEnsure the performance and reliability of data storage clusters through proactive management Enforce system security and operational compliance by performing regular activities such as patch management, vulnerability assessments, and system monitoring, all in strict accordance with organizat

about the company.A well-established international sourcing company seeking an experienced and meticulous Quality Manager to lead their quality assurance operations from their Kwun Tong office. This pivotal role is responsible for upholding the highest product quality standards across the entire supply chain, ensuring excellence from the factory floor to the market. about the job.As the Quality Manager, you will be the key figure in implementing and execut