72 jobs found for Operations

Customer Service Officer (Customer Service Center) Key Responsibilities:Provide exceptional face-to-face customer service at our service centers.Assist customers with their insurance claims and general policy inquiries.Explain complex insurance information clearly and concisely.Maintain a professional and presentable appearance at all times.Handle customer feedback and resolve issues efficiently and empathetically. Key Requirements:Previous experience in a

Position Summary:Our client is a leading firm in the insurance industry.We are seeking an accomplished and results-driven professional to join our team as the Head of Operations. This pivotal role involves working closely with the leadership team to design and implement business strategies while overseeing customer-related operational functions. The successful candidate will ensure the company’s business objective is met by driving operational efficiency a

about the company.A renowned global logistics company specialising in cross-border e-commerce and Mail.about the job.Oversee all daily logistics processes, from the initial pickup to final delivery, ensuring every shipment meets client expectations. You'll be the point person for solving any operational issues, whether they occur locally or overseas, and will consistently look for ways to make our processes better and more efficient.Act as the face of the

about the company.A renowned global logistics company specialising in cross-border e-commerce and mail.about the job.you will monitor daily logistics activities using a KPI matrix, proactively identifying and resolving operational issues such as shipment delays, damages, or losses.you will analyse operational data to generate insightful performance reports and presentations for management, providing recommendations for process improvements.you will act as

about the company.We are representing a global FinTech powerhouse at the forefront of simplifying international commerce. Our client is a rapidly expanding financial technology platform dedicated to empowering businesses of all sizes to thrive in the global economy. With a presence in over 190 countries and a dynamic team of thousands worldwide, they are seeking a strategic and experienced Director, Business Operations, APAC to join their leadership team i

about the company.My client is a leading international bank and they are looking for a high calibre individual to join their Treasury Operations.about the job.Manage and process administrative work related to settlement and trade transactionsPrepare and verify payments, confirm trade details with counterparts and posting account entries in comply with bank and regulatory requirements Answer enquiries regarding to treasury product settlement Handle ad hoc d

Role Overview: This individual will play a key part in fostering market expansion, elevating our brand's standing, and enriching the client journey for our esteemed clientele.Key Responsibilities:Market Penetration & Expansion: Support the formulation and implementation of strategic initiatives designed to capture and grow our presence within the HNW client base. Collaborate with both external collaborators and internal departments to jointly create bespok

Customer Service Specialist - Employee BenefitsJoin Our Team as a Customer Service Specialist - Employee Benefits!Are you a customer service pro with a background in employee benefits or healthcare? We're looking for a dedicated and empathetic individual to join our team as a Customer Service Specialist.The Role:You'll be the first point of contact for our clients, handling their inquiries and resolving issues related to their employee benefits. Your day-t

Customer Care Associate (Life Insurance Correspondence)Responsibilities:Handle customer inquiries from various channels such as live chat, email, and letters in a timely and tactful mannerProvide accurate information on products and policy services to customersManage and resolve customer complaints and complex cases escalated by Customer Care AssociatesOffer immediate support to team members facing challenges in handling inquiriesDocument all inquiry detai

Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Create clear, visually appealing illustrations and comparisons (e.g., insurance solution, product comparisons, financial projections).upport follow-up and meeting scheduling with prospective and existing clients and partners.Provide administrative support for insurance applications, ensuring completeness and accuracy.Requirements:Dip

about the company.Our client is seeking a Head of Data Center Operations & Facilities to lead the strategic planning, team leadership, and day-to-day operation of their critical data center environment. This role demands a hands-on approach, balancing strategic oversight with a willingness to be "down-to-earth."about the job.Strategic Leadership: Develop and implement a comprehensive strategy and roadmap to build, deliver, improve, and maintain a best-in-c

about the company.My client is a leading investment bank and they are looking for an Operations Officer, Wealth Management to join the winning team. about the job.Strictly follow and implement internal operations proceduresHandle settlement work, including critical day-end processing, to ensure peak client serviceAccurately and timely process all trade, clearing, nominee, and cash payment activitiesMonitor and manage system day-end processing and comprehen

about the company.My client is a leading corporate bank and they are looking for an Assistant Remittance Manager to provides operation support on Cash Management products and services.about the job.Provide daily operation support in related to Remittance & Cash Management products and services such as remittance processing, auto-pay, payments, investigation etc.Comply with internal policy and procedures, guidelines and regulatory requirementsClosely work w

about the company.My client is a reputable bank in Hong Kong and they are looking for a Senior Officer, Trade Finance to join their winning team. about the job.Perform documents check submitted under Letters of Credit, ensuring strict adherence to UCP 600 and other international standard practiceIdentify and resolve any issues or discrepancies in bills transactions, working efficiently to minimise delaysAct as the final checker for all import and export bi

about the company.The hiring company is market leader and would like to hire advisory talent to join their team to provide innovative tech-savvy solutions for the business, target to transform the operations.about the job.Managing business stakeholders, leading business transformation, designing and delivering end-to-end technology solutions (including those using GenAI), and managing offshore teams in an agile setting.Act as a Emerging Technology Business

about the company.A global logistics leader with a wide range of supply chain solutions.Emphasises a customer-first approach, using a worldwide network and innovative technology.Fosters a supportive and collaborative culture that empowers employees. about the team.A professional and supportive team that values cross-functional collaboration.Works closely with operations, customer service, and marketing to ensure a seamless client experience.Dedicated to mu

We're partnering with a healthcare company to look for a System Engineer with experience in Unix/Linux server and data center operations to manage systems, security, and cloud environments.about the job.Manage and optimize Unix/Linux server environments, including Red Hat and Ubuntu distributions.Ensure optimal performance and reliability of data storage clusters.Conduct regular system and security operations like patch management and vulnerability assessm

about the company.The hiring company is market leader and would like to hire advisory talent to join their team to provide innovative tech-savvy solutions for the business, target to transform the operations.about the job.Managing business stakeholders, leading business transformation, designing and delivering end-to-end technology solutions (including those using GenAI), and managing offshore teams in an agile setting.Act as a Emerging Technology Business

about the company.Established Insurance Firm.about the job.Manage the IT infrastructure work stream, working with both internal IT teams and external vendors. Ensure the effective delivery of IT infrastructure and communication services by adhering to procurement and outsourcing policies.Guide teams and business partners in using ITIL methodology for change, incident, problem, and knowledge management to meet and exceed service level agreements (SLAs).Coll

Role Overview:The role involves assessing and approving claims in accordance with company guidelines, monitoring daily operations to ensure efficient claims processing, and meeting service turnaround times.Key Responsibilities:Evaluate and approve claims according to company policies.Oversee daily operations of claims investigations to ensure efficient processing.Meet turnaround times and achieve service level agreements (SLAs) for claims.Address inquiries

about the company.Our client is a sizable and stable company from the Manufacturing & Trading industry. about the job.Oversee financial reporting for local and international operations.Manage daily accounting activities and month-end processes.Prepare and review management reports, budgets, and forecasts.Ensure compliance with financial reporting standards.Improve financial operations for efficiency and budget alignment.Support treasury management and cash

about the company.Our client is a reputable Corporate bank and they are looking for Associate, Client Service to provide sales support to Relationship Managers under Corporate teamabout the job.Provide support to Relationship Managers and assist in cultivating long-term relationship with corporate customersHandle customer account activities including KYC process, customer onboarding and clients inquires in accordance with regulatory requirements and intern

about the company.Our client is IT solution provider and they're seeking an experienced Director - Security Solution Business to lead their Hong Kong operations. This pivotal role is perfect for a visionary leader with a strong IT background who can drive security solutions growth and shape the strategic direction, growing the market presence, and ensuring sustained profitability. about the job.Hold overall accountability for the performance and growth of

about the company.A well-established international sourcing company seeking an experienced and meticulous Quality Manager to lead their quality assurance operations from their Kwun Tong office. This pivotal role is responsible for upholding the highest product quality standards across the entire supply chain, ensuring excellence from the factory floor to the market. about the job.As the Quality Manager, you will be the key figure in implementing and execut

about the company.Our client is looking for a highly skilled and experienced IT Manager who specializes in modern end-user computing/digital workplace technology within Microsoft environment. In this role, you will be instrumental in shaping the technology experience for internal users, ensuring they have the tools and support they need to succeed in their daily operations. about the job.Lead a team of 3, fostering a culture of technical excellence and out

General Manager, APAC | International Mission Critical Solutions 5 day work weekMission critical technology solutions International team & culture Attractive remuneration packageStable industry with steady growth opportunity to executive levelHKD 900,000 - 1,200,000 per annum About the CompanyOur client is an international engineering solutions provider with niche edge in offering cutting edge in mission critical technology to their prestigious clients. T

about the company.We are representing a reputable and rapidly expanding financial institution with a strong presence in the region. To support their dynamic growth, they are seeking a high-calibre HR professional to join their team. This position is a fantastic relocation opportunity for candidates based in Hong Kong or Mainland China, with comprehensive visa sponsorship and support provided.about the job.Lead the end-to-end recruitment process, from sourc

about the company.A leading company in the logistics/e-commerce industry.about the team.A collaborative team focused on managing strategic accounts and optimizing logistics operations.about the job.This role involves providing comprehensive support for sales activities and managing key client relationships.You will be responsible for processing new sales opportunities, preparing quotations, and ensuring compliance with contractual obligations.A significant

about the company.MNC Renowned Sports Brand Companyabout the team.The Fulfilment Programs team in APAC manages strategic initiatives and projects to deliver new distribution centre expansions and establish new capabilities that transform distribution operations. The Project Manager for Global Fulfilment Programs will deliver these capabilities by providing the expertise to manage projects and operations optimizations within the global supply chain fulfilme

about the company.Our client is a well-known multinational corporation within the Transportation industry.about the job.Oversee all financial operations including accounts receivable, accounts payable, payroll and general ledger management;Lead the annual budgeting process, implement rigorous budgetary control and manage financial resources allocation;Provide accurate and timely financial reports, analysis and recommendations to support strategic planning;