72 jobs found for Operations

Join a leading international financial institution to drive excellence in customer service. This high-impact role requires an experienced leader to manage and resolve complex customer disputes across both our Life and General Insurance product lines. What You Will Do (Key Responsibilities):Lead the Complaint Team: Manage and guide a dedicated team responsible for the timely and effective resolution of all customer complaints, ensuring high professional sta

Key Responsibilities:Provide routine case management for New Business and Policy Servicing request and to obtain sufficient information and documentation from clients for review cases and Underwriting requirementsEnsure effective process efficiency, policy insurance & renewal, client relations, and undertake other duties as may be requiredReviewing all applications involving a wide variety of insurance needs and unique personal circumstances of the client,

Positions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life Insurance

Customer Service Executive - Hotline & Service Centre Roles (2 headcounts)Key Responsibilities: A. Service Delivery & Problem ResolutionAddress customer and agent inquiries, requests, and complaints.Provide prompt and accurate services, including policy information and professional advice to customers.Handle and resolve customer problems, including elevated complaints and special requests related to policy matters.Engage proactively with customers for foll

about the company.My client is a leading financial institutions and they are looking for KYC / AML Specialist to join their winning team.about the job.Perform name screening and identify risk level on clients and their connected parties, to ensure compliance with regulatory standardsConduct CDD by gathering, reviewing, and verifying comprehensive KYC documentation for new clients and ensuring timely completion of KYC periodic reviews for existing relations

about the company.My client is a leading Private Bank and they are looking for a Senior Associate under their Operations team. about the job.Act as the primary Checker and Authorizer for daily trade processing, booking, and settlement activities related to Derivatives and Structured Notes productsExpertly handle and execute complex trade life-cycle events ensuring timely and accurate executionExecute and supervise robust daily controls, including the recon

Operation Executive - Financial Services (Entry-Level Welcome)We are hiring for a leading financial services company seeking a highly motivated and detail-oriented Operation Executive to join our dynamic back-office team. This role is crucial for ensuring the accurate processing, administration, and execution of various financial service processes. Recent university graduates and career starters are encouraged to apply!Responsibilities:This combined role o

about the company.We are recruiting on behalf of a prominent, publicly listed conglomerate with a major focus on consumer life sciences products. Their well-known brands are staples in the wellness market. about the team.Reporting to Senior Management, you will take full responsibility for the local warehouse and an in-house co-packing production line. This role is pivotal in balancing operational leadership with strategic supply and demand planning to ens

about the company.Global retail company about the job.Serve as the L3 escalation point for SOC L1 / L2 leading advanced investigations and orchestrating end-to-end remediation efforts with internal IT teamsDrive quality assurance of SOC output Perform advanced threat hunting, develop custom detection rules, and conduct basic forensic and malware analysis Manage daily SOC operations, including overseeing ticketing, reporting, and leading the creation of cri

Operations & CS Executive (Air-freight) | Up to 25KCompetitive Compensation & Stability: Receive a guaranteed 13th-month salary plus an Annual BonusSpecialized Industry Exposure: Work with high-value, light-weight freight, specifically in the semiconductor sector, gaining niche expertise in a critical global supply chain.Diverse Shift Options: Choose from multiple Day or Overnight Shift patterns to best suit your personal lifestyle and work preferences.abo

about the job.Focus on delivering a customer-centric experience within the cargo terminal environment.Manage comprehensive cargo documentation for all import, export, and transshipment activities, ensuring compliance with company procedures.Execute cargo loading plans or specific booking instructions received from customer airlines.Strategically plan and optimize the utilization of cargo capacity and weight for both Unit Load Devices (ULDs) and aircraft lo

about the company.My client is a leading corporate bank and they are looking for an Associate, Clearing and Deposits under operations department. about the job.Lead the Deposit Team to ensure efficient and professional processing of all deposit services (e.g., funding, confirmations, terminations)Provide coaching and performance appraisal for subordinates and clerical staffEnsure all deposit transactions comply with industry practices, internal policies, a

about the company.We are partnering with a pioneering FinTech company that is revolutionizing global finance for modern businesses. Their all-in-one platform empowers companies to operate without borders, supported by innovative technology and a commitment to exceptional user experience.about the team.Join a fast-growing, entrepreneurial team where you can make a tangible impact. This is a unique chance to help build the future of financial services in a f

about the company.Our client is looking for Officer, Transaction Monitoring to join a dynamic team at their Banking organisation. about the job.Conduct investigation on suspicious transactions and triggered by system alerts Prepare STR and report to JFIUManage daily AML name screening and assist supervisor in conducting Assist in gathering management information for reportingAssist in ad hoc projects or duties as assigned by supervisor skills & experiences

about the company.A well-established international sourcing company seeking an experienced and meticulous Quality Manager to lead their quality assurance operations from their Kwun Tong office. This pivotal role is responsible for upholding the highest product quality standards across the entire supply chain, ensuring excellence from the factory floor to the market. about the job.As the Quality Manager, you will be the key figure in implementing and execut

about the job.Lead the development of standardized costing tools for comparative analytics across global partners and regions.Lead analysis for monthly & quarterly financial performance reviews with internal and external partners.Lead cost summary and qualitative analysis for RFPs and provide insights for SLA renewals.Develop and maintain reports with 3rd party partners to support performance auditing.Lead analytics to identify gaps and provide recommenda

about the company.Our client is a global company in the online travel industry,they are looking for an Account Manager - Corporate Travel to expand our corporate client portfolio and driving significant business growth.about the team.You will be reported to Head of Corporate Travelleading the corporate travel team to grow the businessabout the job.Optimize corporate travel operations and streamline processes to enhance efficiency.Make comprehensive travel

about the company.Our client is looking for a highly skilled and experienced IT Manager who specializes in modern end-user computing/digital workplace technology within Microsoft environment. In this role, you will be instrumental in shaping the technology experience for internal users, ensuring they have the tools and support they need to succeed in their daily operations. about the job.Lead a team of 3, fostering a culture of technical excellence and out

Key Responsibilities:Manage inquiries and complaints originating from customers, distribution channels, internal departments, and external insurance regulatory bodies. Based on these interactions, propose improvement plans.Evaluate and approve claims, then communicate fair and just claim decisions, including offering flexible alternatives, to the distribution channels.Responsible for monitoring the operations teamKey requirements:A Diploma or Degree in Bus

Manager, HR Systems & Projects Offering a competitive monthly salary of up to HK$50,000.Key regional role focused on driving high-impact HR system enhancement and implementation projects.Primary steward for core HR systems, translating business needs into system requirements to empower HR teams across the region.about the company.We are partnering with a prominent multinational corporation with extensive global operations. They are currently seeking a stra

Financial Analyst, MNC, up to 45kOur client is a MNC with business across different regions and also is a leader in their industry. We are seeking a highly motivated Financial Analyst to join their dynamic finance team to work as a finance business partner. Responsibilities: Reporting to the Regional Finance Manager, you will be responsible to:Act as a core member of the FP&A and Treasury team, offering extensive exposure across the operations managed by

about the company.My client is a leading bank and they are looking for a Customer Service Officer to support e-banking implementation serviceabout the job.Provide Internet Banking implementation servicesGuide customers through the software installation processAssist in troubleshoot system environment problems and escalate to internal departmentProvide specialised technical support for Internet Banking to internal teamsHandle assigned projects and ad-hoc ta

about the team.Product Development Team is a newly established, highly visible team responsible for the commercialization and strategic expansion of service offerings. The team is dedicated to balancing compliance requirements with commercial opportunities, requiring all members to be all-round thinkers who can navigate strategic vision, technical implementation, and regulatory frameworks. You will report to the Director of Product Development and work clo

about the company.My client is a leading financial services company that offers a wide range of services to both individual and institutional customers and they are looking for a Client Service Specialist to join their winning team.about the job.Manage all client correspondence such as scanning, retention, and mailing and respond to or distribute internal and external inquiries in a timely mannerWork closely with the operations team to ensure the efficient

about the company.A major company specializing in Freight/Cargo Forwarding within the Manufacturing, Transport, and Logistics industry.about the team.A sales team focused on aggressive business development and market growth, requiring ambition and a client-focused approach.about the job.This role is critical for driving the company's expansion by developing new business opportunities and building a robust customer base, particularly leveraging your Japanes

about the company.Our client is a well-established financial institution seeking a dynamic Head of Digital Payment Systems. This pivotal role will spearhead the strategy, application development, and execution of their digital payment solutions, driving innovation and growth in the market.about the job.Strategic Leadership: Develop and execute a comprehensive strategy for the digital payments systems, aligning with the company's overall vision and growth o

about the company.Our client is a listed company with a strong presence in China.about the job.Develop and execute annual internal audit plans and strategies based on risk and regulatory priorities.Oversee and lead all audit projects across finance, IT, and business operations.Manage coordination with external auditors, regulatory bodies, and internal departments.Monitor company-wide compliance and provide actionable solutions for identified control defici

Position: Property Sales Manager - Residential about the company.We are a partnering with leading property developer. They are looking for an experienced and results-driven Sales Manager to lead the sales and marketing efforts for exciting new first-hand residential project. This is a critical role responsible for formulating sales strategies, prepare sales documentations and ensuring full compliance with the relevant Residential Properties Sales Ordinance

about the company.Our client is a well-known multinational corporation providing great benefits.about the job.Oversee all financial operations including accounts receivable, accounts payable, payroll and general ledger management;Lead the annual budgeting process, implement rigorous budgetary control and manage financial resources allocation;Provide accurate and timely financial reports, analysis and recommendations to support strategic planning;Monitor fi

COMPANY DESCRIPTIONA renowned Retail Giant with a global presence including Hong Kong, China, Europe, US and more. They offer a unique business model and have been increasing in popularity. JOB DESCRIPTION:* Drafting, reviewing and negotiating a wide range of commercial agreements and contracts* Providing legal advice and due diligence on new market entries and hurdles* Assisting with corporate maintenance* Researching and advising on regulatory changes th