- Key responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the sKey responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the s
- Role Overview:Responsible for handling life claims cases and supporting digital projects within a large-scale organization.Key Responsibilities:Direct the evaluation of intricate life, critical illness, and significant high-net-worth medical claims while ensuring adherence to regulatory standards.Lead claims governance, risk management, and audit preparation, while providing portfolio insights to senior leadership to shape claims strategyAct as a mentor aRole Overview:Responsible for handling life claims cases and supporting digital projects within a large-scale organization.Key Responsibilities:Direct the evaluation of intricate life, critical illness, and significant high-net-worth medical claims while ensuring adherence to regulatory standards.Lead claims governance, risk management, and audit preparation, while providing portfolio insights to senior leadership to shape claims strategyAct as a mentor a
- about the company.Our client is the world’s largest privately held insurance brokerage and a top-10 global industry leader. Operating across more than 140 offices with a workforce of over 10,000 professionals, they serve a diverse portfolio of 65,000+ clients worldwide. Unlike their publicly traded competitors, their private ownership allows them to prioritize long-term client impact over quarterly shareholder returns, effectively redefining how corporatioabout the company.Our client is the world’s largest privately held insurance brokerage and a top-10 global industry leader. Operating across more than 140 offices with a workforce of over 10,000 professionals, they serve a diverse portfolio of 65,000+ clients worldwide. Unlike their publicly traded competitors, their private ownership allows them to prioritize long-term client impact over quarterly shareholder returns, effectively redefining how corporatio
