logistics officer.

about the company.
A prominent global logistics and supply chain provider. They are currently seeking motivated Logistics Officer to join their expanding team, focusing on providing exceptional after-sales and order fulfillment support to a key account.

about the team.You will be a key member of the logistics team, ensuring the smooth processing of supply chain operations for a major client.

about the job.

• Process and manage all supply chain operation transactions using the SAP system.
• Serve as a primary point of contact for the key account, handling inquiries and providing high-quality after-sales customer service via email and phone.
• Coordinate closely with internal departments, including Sales, Shipping, Planners, QA, and Finance, to ensure seamless order fulfillment.
• Communicate effectively with external suppliers and end-customers to manage expectations and resolve any operational issues.
• Prepare regular KPI (Key Performance Indicator) and measurement reports for management review.

skills & experiences required.

• Post-secondary education or above.
• 1-2 years of working experience in logistics, supply chain, or customer service is preferred.
• Good command of both written and spoken English and Chinese (Cantonese and Mandarin).
• Strong interpersonal and communication skills, with the ability to coordinate with multiple parties.
• Well-organized, proactive, independent, and capable of working effectively in a fast-paced environment.
• Proficient in MS Office (Word, Excel).
• Experience in using ERP or WMS systems (especially SAP) is a significant advantage.
• Immediate or short-notice availability is highly preferred.