summary

hong kong
HK$18,000 - HK$25,000 per month, 13-month pay + Bonus
permanent
full-time

specialism
supply chain
sub specialism
project management
reference number
91M0265810_0358063151043644560

job details

Customer Service Officer | Up to 25K

High-Impact Project Ownership: End-to-end role in customer project execution
Career Launchpad: Welcome fresh graduates (or those 1-2 years of experience) who are interested in global supply chain operations ...

Fast-paced Culture: Thrive in a international environment that values collaborative team-first mindset.

about the company.

An established leader in International B2B Trading & Logistics is seeking a highly organized and proactive Customer Service Officer to join their dynamic team

about the job.

Oversee the administrative coordination of newly approved client projects and commercial tender processes, ensuring timely and accurate execution through defined stages.
Manage project governance, including leading preparatory meetings, recording key decisions and actions, tracking follow-ups, and managing timely issue escalation.
Maintain meticulous project documentation and utilize internal tracking tools to guarantee transparency and control over all assigned tasks.
Facilitate efficient cross-functional communication to ensure all internal departments are aligned on project scope, timelines, and deliverables.
Assist in the preparation and submission of commercial bids, which includes supporting calculation processes and ensuring alignment with sales objectives.
Support senior staff by monitoring core performance indicators related to project delivery efficiency and client satisfaction metrics.
Provide scheduled operational and administrative backup to the Customer Service function during peak business cycles as required.

skills & experiences required.

A Bachelor’s Degree is preferred, ideally in Project Management, Business Administration, Supply Chain, or a related field. Graduates with strong potential are highly encouraged to apply.
Previous working exposure (internship or part-time) in merchandising, sales administration, or B2B support within an international environment is advantageous.
Demonstrated exceptional organizational, time management, and detailed execution skills.
Possess a confident, outgoing, and highly responsible demeanor with excellent interpersonal abilities.
Capable of performing effectively and accurately under pressure in a fast-paced, high-volume environment.
Must be solution-focused, possess a collaborative spirit, and display excellent verbal and written communication skills.
Fluency in written and spoken English and Cantonese is essential.
Proficiency in standard MS Office applications (Word, Excel, PowerPoint).

Interested candidates, please click "apply" or send your CV with current and expected salary to alvin.cheung@randstad.com.hk.
All applications will be treated with the strictest confidence. Only shortlisted candidates will be contacted.

Customer Service Officer | Up to 25K

High-Impact Project Ownership: End-to-end role in customer project execution
Career Launchpad: Welcome fresh graduates (or those 1-2 years of experience) who are interested in global supply chain operations
Fast-paced Culture: Thrive in a international environment that values collaborative team-first mindset.

about the company. ...

An established leader in International B2B Trading & Logistics is seeking a highly organized and proactive Customer Service Officer to join their dynamic team

about the job.

Oversee the administrative coordination of newly approved client projects and commercial tender processes, ensuring timely and accurate execution through defined stages.
Manage project governance, including leading preparatory meetings, recording key decisions and actions, tracking follow-ups, and managing timely issue escalation.
Maintain meticulous project documentation and utilize internal tracking tools to guarantee transparency and control over all assigned tasks.
Facilitate efficient cross-functional communication to ensure all internal departments are aligned on project scope, timelines, and deliverables.
Assist in the preparation and submission of commercial bids, which includes supporting calculation processes and ensuring alignment with sales objectives.
Support senior staff by monitoring core performance indicators related to project delivery efficiency and client satisfaction metrics.
Provide scheduled operational and administrative backup to the Customer Service function during peak business cycles as required.

skills & experiences required.

A Bachelor’s Degree is preferred, ideally in Project Management, Business Administration, Supply Chain, or a related field. Graduates with strong potential are highly encouraged to apply.
Previous working exposure (internship or part-time) in merchandising, sales administration, or B2B support within an international environment is advantageous.
Demonstrated exceptional organizational, time management, and detailed execution skills.
Possess a confident, outgoing, and highly responsible demeanor with excellent interpersonal abilities.
Capable of performing effectively and accurately under pressure in a fast-paced, high-volume environment.
Must be solution-focused, possess a collaborative spirit, and display excellent verbal and written communication skills.
Fluency in written and spoken English and Cantonese is essential.
Proficiency in standard MS Office applications (Word, Excel, PowerPoint).

skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

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Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
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As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
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alvin cheung

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customer service officer.

job details

skills

qualifications

education

share this job.

the application process.

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we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

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get in touch

alvin cheung

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