Assistant CS Manager - E-commerce & Luxury Retail (Hong Kong)
Join a premier global luxury fashion platform during a period of exponential growth. We are seeking a sharp, Assistant Customer Service Manager with 6+ years of experience to lead our service excellence in Hong Kong. This is a high-impact role within a fast-paced e-commerce start-up environment.
about the company.
Our client is a leading, rapidly growing luxury fashion destination with a global footprint. Known for an extensive collection of high-end designer labels, the brand prides itself on delivering a seamless digital shopping experience. As they continue to scale their international operations, they remain committed to innovation and excellence in the luxury retail space.
about the team.
You will join a dynamic, hardworking, and intuitive team that thrives under pressure. The culture is fast-paced and entrepreneurial, ideal for individuals who are extremely organised and passionate about the luxury start-up ecosystem. The team values reliability and a proactive approach to solving complex customer challenges.
about the job.
The Assistant Customer Service Manager will:
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