Job opening - (Assistant) Claims Manager, Property and Construction in Hong Kong | Randstad Hong Kong

summary

hong kong
permanent
full-time

specialism
insurance
sub specialism
claims
reference number
91M0265094_4476551144906334705

job details

Key responsibilities: ...

Independently manage a portfolio of complex and high-value property, engineering, and construction claims from inception to resolution.
Conduct thorough investigation and forensic analysis of claims, including reviewing contracts, project documents, and technical reports to determine coverage, liability, and quantum.
Negotiate settlements, striving for cost-effective and equitable claim resolutions within designated authority limits.
Ensure all claims handling activities comply with company standards, legal regulations, and contractual obligations.
Provide expert guidance to project teams and management on contract management, claims avoidance, and dispute resolution best practices.
Serve as a primary point of contact for insured clients and broker partners, ensuring exceptional service delivery and communication on complex claims matters.

Key requirements:

University Degree in any disciplines
Minimum of 10 years of experience in property and construction claims handling, preferably within an insurance, loss adjusting, or construction consulting environment.
Excellent negotiation, analytical, and problem-solving skills, with meticulous attention to detail.
Good command of English and Chinese in both written and spoken

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Key responsibilities:

Independently manage a portfolio of complex and high-value property, engineering, and construction claims from inception to resolution.
Conduct thorough investigation and forensic analysis of claims, including reviewing contracts, project documents, and technical reports to determine coverage, liability, and quantum.
Negotiate settlements, striving for cost-effective and equitable claim resolutions within designated authority limits.
Ensure all claims handling activities comply with company standards, legal regulations, and contractual obligations.
Provide expert guidance to project teams and management on contract management, claims avoidance, and dispute resolution best practices.
Serve as a primary point of contact for insured clients and broker partners, ensuring exceptional service delivery and communication on complex claims matters.

Key requirements:

University Degree in any disciplines
Minimum of 10 years of experience in property and construction claims handling, preferably within an insurance, loss adjusting, or construction consulting environment.
Excellent negotiation, analytical, and problem-solving skills, with meticulous attention to detail.
Good command of English and Chinese in both written and spoken

skills
Minimum 10 years of working experience in claims
qualifications
Minimum 10 years of working experience in claims
education
Bachelor Degree

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yoyo chun

(assistant) policy servicing manager - high net worth
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Key responsibilities:Process Management: Oversee and manage end-to-end policy servicing workflows involving multiple insurance carriers.Reporting & Analysis: Execute quarterly cash value updates and meticulously prepare annual policy review documentation and packages.Stakeholder Support: Deliver accurate, prompt, and professional assistance to internal consultants, policyholders (clients), and external banking partners.Maintain accurate records of changes
posted 4 december 2025
Key responsibilities:Process Management: Oversee and manage end-to-end policy servicing workflows involving multiple insurance carriers.Reporting & Analysis: Execute quarterly cash value updates and meticulously prepare annual policy review documentation and packages.Stakeholder Support: Deliver accurate, prompt, and professional assistance to internal consultants, policyholders (clients), and external banking partners.Maintain accurate records of changes
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Key Responsibilities:Manage inquiries and complaints originating from customers, distribution channels, internal departments, and external insurance regulatory bodies. Based on these interactions, propose improvement plans.Evaluate and approve claims, then communicate fair and just claim decisions, including offering flexible alternatives, to the distribution channels.Responsible for monitoring the operations teamKey requirements:A Diploma or Degree in Bus
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Responsibilities:Handle, examine, and settle claims in line with company guidelines.Address inquiries from policyholders, brokers, and other relevant parties.Assist the manager in implementing initiatives to enhance performance.Foster positive relationships with all stakeholders.Requirements:Bachelor’s degree in any disciplineGood command of written & spoken English and Cantonese, good speaking Mandarin is preferredProficient in Excel, MS Word and PowerPoi
show job details

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