ux/ui manager in Hong Kong

posted
contact
robbert pauli, randstad hong kong
job type
permanent
salary
HK$ 400,000 - HK$ 600,000 per year

job details

posted
location
hong kong
specialism
information technology
job type
permanent
working hours
Full-Time
salary
HK$ 400,000 - HK$ 600,000 per year
experience
3 years
reference number
91M0148218_1599620661
contact
robbert pauli, randstad hong kong
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job description

For one of our clients in Financial Services we are looking for a Manager, User Experience.

You will be part of a new team and work on mostly greenfield projects.

So, if you would like to work for a big company but in a start-up kind of set-up, please have a look.

Responsibilities

  • To be a team member of User Experience Lab
  • To plan and execute customer experience of the bank’s digital communication channels, including website, mobile app, other digital channels and internal systems
  • To perform continuous optimization of internal and external communication channels and system
  • To suggest and implement adequate tagging on all relevant pages to collect data for insights
  • To conduct research for market intelligence and customer insights to improve customer experience
  • To deliver change initiatives by leveraging relevant tools to measure performances over time
  • To monitor global and local market trends and movements in UI and UX
  • To work with other internal and external stakeholders including Project Manager, data specialists, business users and vendors to deliver projects on time and in good quality.
  • To delivery other ad hoc tasks as required by supervisor

Requirements

  • University graduate in Computer Science, Multimedia Design or a related discipline
  • Minimum 5 years’ working experience in Customer Experience in financial services and/ or FinTech related industries
  • A strong portfolio of previous UX/UI design project
  • Professional experience with market and user research, optimization, project management, usability studies and testing
  • Sound knowledge of the global and local market in user psychographics, market nuances and trend
  • Experience in creating optimized UX flows
  • Excellent communication and negotiation skills in both English and Cantonese

robbert.pauli@randstad.com.hk

skills

UI, UX

qualification

no additional qualifications required

educational requirements

Bachelor Degree