about the companyMy client is a local, listed, well-known biotechnology company, which has exposure and businesses around the globe. They're now looking for a junior talent to join their IT team, as a Technical Support, to provide assistance to colleagues in the office to resolve any IT-related issues. about the roleProvide level 1 support to end-users Desktop support, including Windows, O365, Active Directory, etc. Basic network configuration, software installation and updates, hardware connection Assist in any migration or enhancement project directed by the IT Manager Setting up accounts for new users, assist in colleague onboarding Assist System Engineer to provide training to end-users about the requirement Professional certificate in computer-related subjects 2-3 years of experience in providing IT support to end-users Hands-on experience on Windows, MS Servers, basic network configuration Great communication skills, able to explain to and get requirement from end-users Able to work in a fast-paced environment, resolve IT incidents in a timely manner If you're interested, please submit your application by clicking "apply". Alternatively, please contact Brian Law at firstname.lastname@example.org for more details.