summary

hong kong
HK$25,000 - HK$35,000 per month, + Discretionary Bonus
permanent
full-time

specialism
information technology
sub specialism
infrastructure, network design & support
reference number
91M0242684_1364105136237763329

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job details

about the company.

Global Solution Provider Company.

about the job. ...

Assigned to work on client on-site to provide level 1 to level 2 trade floor support.
Respond to and resolve basic technical issues related to trading applications.
Monitor system performance and alerts to identify issues proactively.
Assist traders with login problems, connectivity issues, and application functionality questions.
Troubleshoot more complex technical issues that require deeper system knowledge.
Work closely with development and engineering teams to escalate and resolve persistent problems.
Conduct root cause analysis for recurring issues and implement preventive measures.

skills & experiences required.

Minimum 3 years of working experience as an IT Support or related role
At least 1 year experience with Trade Floor Support
Good understanding of trading systems, market data feeds, and order management systems.
Familiarity with networking concepts and troubleshooting (e.g., TCP/IP, VPNs).
Knowledge of operating systems (Windows/Linux) and basic scripting skills.
Strong interpersonal skills to interact effectively with traders and technical teams.
Ability to explain technical concepts to non-technical users.
Analytical skills to diagnose and resolve issues quickly.
Ability to work under pressure in a fast-paced trading environment.

If you're interested in this exciting opportunity please don’t delay and click 'APPLY NOW' or for more information, reach out to Russell Regalado on russell.regalado@randstad.com.hk

about the company.

Global Solution Provider Company.

about the job.

Assigned to work on client on-site to provide level 1 to level 2 trade floor support.
Respond to and resolve basic technical issues related to trading applications.
Monitor system performance and alerts to identify issues proactively.
Assist traders with login problems, connectivity issues, and application functionality questions.
Troubleshoot more complex technical issues that require deeper system knowledge.
Work closely with development and engineering teams to escalate and resolve persistent problems.
Conduct root cause analysis for recurring issues and implement preventive measures.

skills & experiences required. ...

Minimum 3 years of working experience as an IT Support or related role
At least 1 year experience with Trade Floor Support
Good understanding of trading systems, market data feeds, and order management systems.
Familiarity with networking concepts and troubleshooting (e.g., TCP/IP, VPNs).
Knowledge of operating systems (Windows/Linux) and basic scripting skills.
Strong interpersonal skills to interact effectively with traders and technical teams.
Ability to explain technical concepts to non-technical users.
Analytical skills to diagnose and resolve issues quickly.
Ability to work under pressure in a fast-paced trading environment.

If you're interested in this exciting opportunity please don’t delay and click 'APPLY NOW' or for more information, reach out to Russell Regalado on russell.regalado@randstad.com.hk

skills
no additional skills required
qualifications
no additional qualifications required
education
Associate Degree/Diploma

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As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
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russell regalado

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trade floor support engineer (up to 35k/monthly).

job details

skills

qualifications

education

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

russell regalado

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