about the company.
Our client, a prominent player in the medical device industry, is seeking a highly skilled and experienced regional key account manager, APAC to join their team. With a focus on delivering innovative healthcare solutions in the capital equipment sector, our client is at the forefront of cutting-edge technology. They are dedicated to providing exceptional products and services that contribute to the advancement of patient care and well-being.
about the job.
- act as the primary point of contact for the Sales and Sales Operation teams, handling inquiries related to configurations, compatibility, and service contracts for installed base upgrades
- stay up-to-date with the planned roadmap for updates and upgrades, ensuring a thorough understanding of the upcoming enhancements
- contribute to the development of the annual sales operating plan by seamlessly integrating it into marketing strategy
- cultivate and maintain an extensive expertise in our service and installed Base product portfolio, including relevant upgrades, establishing yourself as the go-to resource for sales support.
- take ownership of the complete regional product lifecycle for our team
- foster a collaborative environment by actively engaging with the global marketing team to contribute to a tailored strategy for the installed base
- conduct informative and engaging training sessions for the sales force during recurring meetings, equipping them with in-depth knowledge about the offerings related to the installed base
- evaluate distributor performance, conduct financial analysis, and develop effective pricing strategies across the APAC regions
- analyze feedback received from customer satisfaction surveys, assigning appropriate stakeholders to address any concerns or issues.
- continuously monitor the progress of implemented actions
- Provide dedicated support to the sales force by accompanying them on customer visits, delivering impactful product demonstrations, and actively participating in local meetings and symposiums
skills & experience required.
- bachelor's degree in a relevant field
- at least 4 years of experience in sales or clinical roles, preferably in capital equipment field
- strong knowledge of service and installed base products and upgrades
- excellent communication and interpersonal skills.
- ability to work collaboratively with cross-functional teams.
- detail-oriented with exceptional organizational and time management abilities.
- strong analytical and problem-solving skills.
- proficiency in MS Office Suite.
- willingness to travel occasionally for customer visits or events
Interested parties, please apply directly with your current and expected salary. Feel free to reach out to perry.chung@randstad.com.hk for any questions you might have.
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