service desk engineer in Hong Kong

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job details

hong kong
information technology
job type
working hours
reference number
ian luong, randstad hong kong
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job description

about the company.

The company is an investment bank with a large global network. They are searching for a strong trade floor support candidate to join their team.

about the job.

You will be responsible to provide technical and hardware support to end users. This includes deskside and trade floor support. Your responsibilities will include:

End-to-end banking products life cycle, including trade finance, loans, deposit and comprehensive Treasury products

  • Microsoft Access, SQL, and VBA programming skills
  • Administrate and Troubleshooting of Microsoft Server, Active Directory, System Center Configuration Manager, Windows 7 / Windows 10
  • Administrate and Troubleshooting of Citirx XenServer / XenDesktop and VMWare Server
  • Knowledge of trading applications from Reuters, Bloomberg, Murex, etc.
  • Administrate of IP Phone, Dealer Board System, such as Avaya, and IPC
  • Administrate of regulation systems/applications from HKMA, HKICL, TransUnion
  • Mobile Computer support, such as iPhone, iPad, Laptop

skills & experiences required.

  • Degree holder in Computer Science or IT related discipline.
  • 3+ years of experience in banking and finance institute, trading floor, and application support
  • IT priority management, including resolution to conflict of priorities.

Interested candidates can apply through the portal or share your CV with ian luong at

For questions, please call ian luong at 2232 3440


Desk side support, trade floor support


Desk side support, trade floor support required

educational requirements

Bachelor Degree