senior telemarketer/ telemarketer.

about the companyYou will join one of the world's largest privately held insurance firms, providing insurance, risk management, employee benefits and retirement services. about the jobYou will assist in managing Workers Compensation litigated claims in taking responsibility to resolve all enquiriesYou will review, resolve and finalize claims within authority limits at an optimum level and are processed effectivelyYou will process the relevant evidence and information to accurately assess the value of the litigated claim and to recognize potential fraud/recovery indicatorsYou will develop a claim case strategy to ensure appropriate reserves are assigned with investigations conducted and appropriate suppliers engagedYou will conduct in-house global settlement or be able to guide team to conduct in-house global settlementYou will communicate with all stakeholders and achieve compromised settlement to conclude the case at the earliest time and avoid litigationYou will review claims with clients and work with our healthcare specialist in minimizing claims durationYou will report to claims management team on adverse trend of development of claims and for clients with adverse claims experienceYou will assist Claims Manager to monitor and evaluate the performance of external loss adjuster whose services form part of claims servicesYou will set and monitor reserve adequately and timely and ensure the authoritative level laid down are complied withYou will supervise and coach staff on claims management skills & experiences requiredYou are a Bachelor Degree Holder, preferably with ANZIIF/ACIIYou have 3+ years of EC claims experience and 1+ years of supervision experienceYou have medical and litigation knowledgeYou understand industry standard, legislation and legal liabilityYou have experience managing both corporate and SMEs clientsYou have good interpersonal skills and are customer-orientedTo apply online, please click on the link. Alternatively, for a confidential discussion please contact Keith Kwan on + 852 2232 3424 or email: keith.kwan@randstad.com.hk

about the companyYou will join one of the world's largest global insurance providers . about the jobYou will run the daily operation of Claims in accordance with Company’s service standardYou will provide information on claims experience and suggestions/executions of claims monitoring controls You will develop claim philosophy and guidelines to achieve company goals, and maintain the Operation Manual to minimize anti-selection casesYou will assist in determining system requirements for claim administrationsYou will manage the department budget and reforecast when necessary You will participate in developing new service ideas and workflow to streamline the procedure and improve serviceYou will provide training to agency about updates of claims procedures and guidelines, new industry regulations, new product, refreshment of claims knowledge and case sharingYou will provide feedbacks on new product launch, product revamp, new distribution channel in term of claims, review and comment the product specifications, function specifications, contract/endorsement wordings, claim workflow and guidelinesskills & experiences requiredYou are a Bachelor Degree Holder, preferably with FLMI/ALHCYou have 8+ years of life insurance claims experienceYou have supervision experience You are customer-oriented, with good interpersonal skillsYou have negotiation skills, with an analytical mindYou are independent to make decision and lead the team to achieve company’s goal To apply online, please click on the link. Alternatively, for a confidential discussion please contact Keith Kwan on + 852 2232 3424 or email: keith.kwan@randstad.com.hk

about the companyYou will join one of the world's largest global insurance providers . about the jobYou will run the daily operation of claims in accordance with company’s service standardYou will provide information on claims experience and suggestions/executions of claims monitoring controls You will develop claim philosophy and guidelines to achieve company goals, and maintain the operation manual to minimize anti-selection casesYou will assist in determining system requirements for claim administrationsYou will manage the department budget and reforecast when necessary You will participate in developing new service ideas and workflow to streamline the procedure and improve serviceYou will provide training to agency about updates of claims procedures and guidelines, new industry regulations, new product, refreshment of claims knowledge and case sharingYou will provide feedbacks on new product launch, product revamp, new distribution channel in term of claims, review and comment the product specifications, function specifications, contract/endorsement wordings, claim workflow and guidelinesskills & experiences requiredYou are a Bachelor Degree Holder, preferably with FLMI/ALHCYou have 8+ years of life insurance claims experienceYou have supervision experience You are customer-oriented, with good interpersonal skillsYou have negotiation skills, with an analytical mindYou are independent to make decision and lead the team to achieve company’s goal To apply online, please click on the link. Alternatively, for a confidential discussion please contact Keith Kwan on + 852 2232 3424 or email: keith.kwan@randstad.com.hk