about the job
- You will assess EC (Retail / Construction) claims cases.
- You will conduct investigations on potential fraud cases.
- You will work closely with healthcare specialists and other business partners to achieve efficient claims settlement.
- You will provide mentorship and technical support to junior claims handlers (incl. reviewing cases & delivering training).
- You will develop and revise claims case strategy to assign claims reserves appropriately.
- You will handle claims enquiries from clients and other external parties.