about the company
You will join a leading multi-line insurer that serves its customers in global and local markets.
about the job
- You will provide professional services to Life / General Insurance enquiries by phone / email.
- You will provide quality service to our internal and external customers.
- You will handle customer complaints and ensure all the cases received are adequately investigated, follow through and settled up to customers’ satisfaction.
- You will support ad-hoc projects and special tasks such as UAT, marketing campaigns or product launch etc.
- You will develop effective working relationships with colleagues and across the other regions to ensure alignment of best working practice.
skills & experiences required
- You have minimum of 1 year experience in customer service or call centre in Life Insurance or General Insurance or Medical Insurance
- You have IIQE license paper I, II, III and V (not a must)
- You are customer oriented
- You are proficient in spoken and written English, Cantonese and Mandarin
- Less experienced candidate will be considered as Officer
To apply online, please click on the link. Alternatively, for a confidential discussion please contact Jeremy Wong on + 852 2232 3468 or email: jeremy.wong@randstad.com.hk
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