senior marketing executive - loyalty / crm / retention (mnc) in Central and Western District

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job details

posted
location
central and western district
specialism
marketing, digital & PR
job type
permanent
working hours
Full-Time
salary
hk$ 18,000 - hk$ 25,000 per month
reference number
91M0125834_1540692208
contact
alexis ku, randstad hong kong
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job description

About the Company

Our client is a well-known FMCG group. Currently, they are looking for (Senior) Marketing Executive to join their CRM team.

About the Job

  • Formulate and execute CRM programs and activities
  • Enhance customer loyalty program to improve customer acquisition and retention
  • Conduct CRM reports periodically and convert data and analysis into market insight
  • Measure results of CRM initiatives to ensure KPIs are fulfilled
  • Formulate customer life cycle program and segmentation strategy
  • Develop personalized customer experience in order to enhance customer satisfaction
  • Respond and resolve customer enquiries and feedbacks via multi communication channel

Requirements

  • Degree holder, preferably in Marketing / Communication / Mathematics / Statistics or related field
  • Minimum 1 years of work experience, experience in Loyalty Program / CRM is preferred
  • A great team player, result-oriented and independent
  • Attention to details, good analytical and organizational skills
  • Fluent in spoken and written English, Cantonese and Mandarin
  • Candidates with more experience will be considered as Senior Marketing Executive (CRM)

Click “Apply Now” or send your CV to alexis.ku@randstad.com.hk to capture the opportunity. If you have any question, please feel free to contact Alexis Ku at +852 2232 3433.

skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree