senior marketing executive - loyalty / crm / retention (mnc) in Central and Western District

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job details

central and western district
marketing, digital & PR
job type
working hours
hk$ 18,000 - hk$ 25,000 per month
reference number
alexis ku, randstad hong kong
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job description

About the Company

Our client is a well-known FMCG group. Currently, they are looking for (Senior) Marketing Executive to join their CRM team.

About the Job

  • Formulate and execute CRM programs and activities
  • Enhance customer loyalty program to improve customer acquisition and retention
  • Conduct CRM reports periodically and convert data and analysis into market insight
  • Measure results of CRM initiatives to ensure KPIs are fulfilled
  • Formulate customer life cycle program and segmentation strategy
  • Develop personalized customer experience in order to enhance customer satisfaction
  • Respond and resolve customer enquiries and feedbacks via multi communication channel


  • Degree holder, preferably in Marketing / Communication / Mathematics / Statistics or related field
  • Minimum 1 years of work experience, experience in Loyalty Program / CRM is preferred
  • A great team player, result-oriented and independent
  • Attention to details, good analytical and organizational skills
  • Fluent in spoken and written English, Cantonese and Mandarin
  • Candidates with more experience will be considered as Senior Marketing Executive (CRM)

Click “Apply Now” or send your CV to to capture the opportunity. If you have any question, please feel free to contact Alexis Ku at +852 2232 3433.


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree