senior marketing executive (crm) (retention) ($23k) in Central and Western District

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job details

posted
location
central and western district
specialism
marketing, digital & PR
job type
permanent
salary
HK$ 20,000 - HK$ 25,000 per month
reference number
91M0089338_1530702194
contact
scarlett chan, randstad hong kong
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job description

about the company.
Our client is a premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services in Hong Kong.
about the job.
Plan and execute various retention programs logistics from end to end for services and
products launch;
Prepare customer communication including SMS/ MMS and digital medium for targeted
customer groups;
Prepare internal communication including program briefing and updates;
Monitor offer effectiveness and quota system with daily updates of retention programs;
Monitor and enhance retention program logistic flow;
Prepare retention program results update and post launch analysis;
Monitor customer base movement by providing regular segment analysis;
Conduct analysis to identify cross sell and up-sell potential among in-base customers

skills & experiences required.
Degree in Marketing, Business Administration or related disciplines;
3 years of experience in Marketing/ Product Support, preferable with experienced in IT/Telecom Industry;
Analytical mind and able to literate the concept of customer journey;
Self-motivated, detail-oriented and able to work independently;
Good team player with positive and “can-do” attitude;
Proficiency in MS Office applications (Excel, PowerPoint, Words and Chinese typing);
Good written and verbal communications skills in English and Chinese;
Candidates with more experience will be considered as Assistant Manager

Interested parties please click “APPLY NOW” to apply. If you would like to know more about this role, please contact Scarlett Chan at +852 2232 3446 for a confidential conversation.