You are successfully logged out of your my randstad account

You have successfully deleted your account

senior manager, policy servicing team.

job details

summary

    job details

    about the company

    • You will join a top china-incorporated insurance company that provides life insurance and annuity products.

    about the job

    • You will lead a team of administrators to deliver quality policy services to customers and sales channels.
    • You will review and approve cases escalated by team members.
    • You will ensure the policy servicing transactions and related administration issues are properly performed and compliance with all internal guidelines, operational standards and procedures as well as all applicable legal and regulatory requirements, and are handled within targeted service turnaround time.
    • You will continually improve policy service workflow/procedures, policies and standards.
    • You will support Risk Management, Legal and Compliance and Internal Audit in various activities, including but not limited to annual or ad hoc auditing activities and annual regulatory reporting.
    • You will support/drive initiatives and company strategic projects, including but not limited to operation efficiency projects, online service initiatives, compliance and regulatory requirements, etc., in order to continuously improve and streamline policy servicing processes and meet business requirements.

    skills & experiences required

    • You are a Bachelor Degree Holder or above
    • You have at least 8 years working experience in life insurance policy administration or operations
    • You have in-depth knowledge in policy administration
    • You have excellent analytical and problem-solving abilities with organized and logical thinking
    • You are good at both spoken and written English and Chinese, Putonghua is a must

    To apply online, please click on the link. Alternatively, for a confidential discussion please contact Jeremy Wong on + 852 2232 3468 or email: jeremy.wong@randstad.com.hk

    about the company

    • You will join a top china-incorporated insurance company that provides life insurance and annuity products.

    about the job

    • You will lead a team of administrators to deliver quality policy services to customers and sales channels.
    • You will review and approve cases escalated by team members.
    • You will ensure the policy servicing transactions and related administration issues are properly performed and compliance with all internal guidelines, operational standards and procedures as well as all applicable legal and regulatory requirements, and are handled within targeted service turnaround time.
    • You will continually improve policy service workflow/procedures, policies and standards.
    • You will support Risk Management, Legal and Compliance and Internal Audit in various activities, including but not limited to annual or ad hoc auditing activities and annual regulatory reporting.
    • You will support/drive initiatives and company strategic projects, including but not limited to operation efficiency projects, online service initiatives, compliance and regulatory requirements, etc., in order to continuously improve and streamline policy servicing processes and meet business requirements.

    skills & experiences required

    • You are a Bachelor Degree Holder or above
    • You have at least 8 years working experience in life insurance policy administration or operations
    • You have in-depth knowledge in policy administration
    • You have excellent analytical and problem-solving abilities with organized and logical thinking
    • You are good at both spoken and written English and Chinese, Putonghua is a must

    To apply online, please click on the link. Alternatively, for a confidential discussion please contact Jeremy Wong on + 852 2232 3468 or email: jeremy.wong@randstad.com.hk