senior customer services officer, general insurance in Hong Kong

posted
contact
abbie cheng, randstad hong kong
job type
permanent
salary
HK$ 240,000 - HK$ 450,000 per year

job details

posted
location
hong kong
specialism
insurance
job type
permanent
working hours
Full-Time
salary
HK$ 240,000 - HK$ 450,000 per year
reference number
91M0135135_1599117876
contact
abbie cheng, randstad hong kong
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job description

about the company

As one of the leading insurance providers globally, our client promotes high performance. To enhance their expertise in Customer Services, an outstanding opportunity has arisen for an experienced professional to join their team as Senior Customer Services Officer.

about the job

  • Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
  • Provide quality and professional advice to sales team and customers on general insurance products
  • Support Assistant Manager/Manager for daily operation, e.g. briefing and/or roster preparation

skills & experiences required

  • Minimum 2 years of experience in Insurance industry, general insurance is preferred
  • Good communication and interpersonal skills
  • Able to work independently and work under pressure

For interested parties, please send your detailed resume to abbie.cheng@randstad.com.hk or contact Abbie Cheng at +852 2232 3484 for a confidential discussion. All personal data collected will be kept under strictly confidential and will be only used for recruitment purpose.

skills

GI, general insurance, customer services, CS, officer, senior officer, ops, operations, insurance, manager, assistant manager, customer experience, hotline, officer, in-bound call

qualification

GI, general insurance, customer services, CS, officer, senior officer, ops, operations, insurance, manager, assistant manager, customer experience, hotline, officer, in-bound call

educational requirements

Associate Degree/Diploma