senior crm manager, luxury retail in Causeway Bay

posted
contact
scarlett chan, randstad hong kong
job type
permanent
salary
HK$ 70,000 - HK$ 80,000 per month

job details

posted
location
causeway bay
specialism
marketing, digital & PR
job type
permanent
working hours
Full-Time
salary
HK$ 70,000 - HK$ 80,000 per month
experience
10 years
reference number
91M0133270_1584234006
contact
scarlett chan, randstad hong kong
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job description

Senior CRM Manager, Luxury Retail

Our client is a renowned corporate in Hong Kong with a strong presence in Luxury Retail and initiatives across other different industries. They are looking for a Senior CRM Manager to join their dynamic team.

Responsibilities:

  • Develop and manage Customer Relationship Management and clienteling strategies
  • Develop and manage client development and engagement plans at the retail level
  • Organize and manage retail or in-store promotional activities and client events
  • Develop and execute client communications plans across different channels
  • Promote up-selling and cross-selling to drive businesses to other BUs

Requirements:

  • Degree holder of Business Management, Marketing, Communications, Public Relations, etc.
  • 10+ year of experience in CRM, retail operations, marketing or communications in Luxury Retail brands
  • Excellent interpersonal skills
  • Excellent communications in English and Chinese

Interested candidates, please send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk

skills

luxury retail, shopping mall, crm, customer relationship management, loyalty marketing, client development, client engagement, retail promotions, clienteling,

qualification

no additional qualifications required

educational requirements

Bachelor Degree