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summary

hong kong
randstad hong kong
HK$35,000 - HK$55,000 per month
permanent
full-time

specialism
information technology
sub specialism
infrastructure, network design & support
reference number
91M0202087_8203796137333060950

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job details

about the company.
My client is one of the biggest MNC IT solutions provider in Hong Kong.

about the job.

You will be acting as the first point of contact between client, dev team and helpdesk team
Follow up cases from end to end, ensure SLA of problems / incident tickets are met
Work closely with vendors and service providers and internal development team
Give advise / improve support operations

skills & experiences required. ...

about the company.
My client is one of the biggest MNC IT solutions provider in Hong Kong.

about the job.

You will be acting as the first point of contact between client, dev team and helpdesk team
Follow up cases from end to end, ensure SLA of problems / incident tickets are met
Work closely with vendors and service providers and internal development team
Give advise / improve support operations

skills & experiences required.

Bachelor's degree in Computer Science, Engineering or related fields
Minimum 5 years experience in application support, especially Infrastructure or Platform Support
Familiar with cloud services and open source technologies
understanding of SQL and coding is an advantage
Immediately available will be highly considered

skills
Infrastructure / Platform Support
qualifications
no additional qualifications required
education
Associate Degree/Diploma

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we’ll give you a call.
Our consultant will call you to discuss your application and further career aspirations if you're suitable for a role.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in Hong Kong SAR.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
If a job which you have applied for requires an interview, we will ensure you are fully prepared and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

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senior application support specialist ( 40-60k ).

job details

skills

qualifications

education

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

anson tse

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