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3 jobs found in Causeway Bay

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    • permanent
    • HK$50,000 - HK$65,000 per month
    • full-time
    about the company.Our client is an sizeable conglomerate in Hong Kong and across APAC. With its rapid expansion in Hong Kong, they are seeking for a customer relations manager to join their CRM & loyalty program team. about the team.Report to the department headJoin a team of 7-8Regional exposureStable and financially healthy businessabout the job.handle customer contact and complaints by phone, email and messagesprovide customer and tenant digital support for app and web troubleshootingresponsible for management and optimisation of the loyalty program operations including points registration and redemption, and customer profile managementprovide CRM systems support for customer care and operations managementmanager of the team, provide on-the-job training & coaching to the customer care team and other staff members skills & experiences required.around 6-8 years of relevant experiences, with around 2-3 years of supervisory experiences in customer service or call/contact center operationsexperiences in working with CRM/loyalty program platformsleadership experiences and have worked in fast-paced environment strong communication skills, with high fluency in English and Cantonese is a must, Mandarin will be a desirable plusInterested candidates, please send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    about the company.Our client is an sizeable conglomerate in Hong Kong and across APAC. With its rapid expansion in Hong Kong, they are seeking for a customer relations manager to join their CRM & loyalty program team. about the team.Report to the department headJoin a team of 7-8Regional exposureStable and financially healthy businessabout the job.handle customer contact and complaints by phone, email and messagesprovide customer and tenant digital support for app and web troubleshootingresponsible for management and optimisation of the loyalty program operations including points registration and redemption, and customer profile managementprovide CRM systems support for customer care and operations managementmanager of the team, provide on-the-job training & coaching to the customer care team and other staff members skills & experiences required.around 6-8 years of relevant experiences, with around 2-3 years of supervisory experiences in customer service or call/contact center operationsexperiences in working with CRM/loyalty program platformsleadership experiences and have worked in fast-paced environment strong communication skills, with high fluency in English and Cantonese is a must, Mandarin will be a desirable plusInterested candidates, please send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    • permanent
    • HK$40,000 - HK$50,000 per month
    • full-time
    about the company.Our client is a leading property developer in Hong Kong with ongoing projects and developments in Hong Kong and China. They are looking for Senior Officers to join their expanding CRM Team to plan strategies on a group level for their shopping malls across the region. about the team.handle regional projectsFast-moving and dynamic working environmentleader of a team of 9about the job.lead Group CRM team to coordinate and operate local and mainland CRM teamsplan and lead CRM and marketing automation plans and growth campaignslead tenant partnership, reward sourcing and program materials preparationanalyze user behaviours, track performances and formulate segmentation marketing best practices to reach team targetconduct pre-campaign market research, analyse post-campaign performance and deliver actionable recommendations coordinate with internal departments, vendors and local teams on system-related issuesskills & experiences required.around 7+ years of experience in digital marketing, growth hacking or CRM in a fast-moving working environmentexperiences in strategically planning Group CRM programs for local and Mainland marketexcellent communication skills in Cantonese, English and Mandarinexcellent stakeholders management and interpersonal skillspeople management, and leadership experiences Interested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    about the company.Our client is a leading property developer in Hong Kong with ongoing projects and developments in Hong Kong and China. They are looking for Senior Officers to join their expanding CRM Team to plan strategies on a group level for their shopping malls across the region. about the team.handle regional projectsFast-moving and dynamic working environmentleader of a team of 9about the job.lead Group CRM team to coordinate and operate local and mainland CRM teamsplan and lead CRM and marketing automation plans and growth campaignslead tenant partnership, reward sourcing and program materials preparationanalyze user behaviours, track performances and formulate segmentation marketing best practices to reach team targetconduct pre-campaign market research, analyse post-campaign performance and deliver actionable recommendations coordinate with internal departments, vendors and local teams on system-related issuesskills & experiences required.around 7+ years of experience in digital marketing, growth hacking or CRM in a fast-moving working environmentexperiences in strategically planning Group CRM programs for local and Mainland marketexcellent communication skills in Cantonese, English and Mandarinexcellent stakeholders management and interpersonal skillspeople management, and leadership experiences Interested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    • permanent
    • HK$35,000 - HK$45,000 per month
    • full-time
    about the company.Our client is a leading property developer in Hong Kong with ongoing projects and developments in Hong Kong and China. They are looking for Senior Officers to join their expanding CRM Team to plan strategies on a group level for their shopping malls across the region. about the team.handle regional projectsFast-moving and dynamic working environmentteam of 9about the job.responsible for Group CRM team, including program planning, execution, performance analysis, etc. generate performance reports and devise plans on reaching annual KPIsinvolve in tenant partnership, reward sourcing and program materials preparationplan member engagement and communication strategy in collaboration with local CRM teamsetup CRM standard of procedures with regular updatescoordinate different business units, translating the business needs into requirements and specificationscommunicate with marketing team, communications units and digital agencies to execute CRM plansskills & experiences required.around 3-5 years relevant CRM experiencesrelevant experience in strategic partnershipknowledge in CRM and/or campaign management system, such as Salesforce and Microsoft Dynamicexcellent communication in both English and Chineseteam playerknowledge in planning CRM strategies on a Group levelInterested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    about the company.Our client is a leading property developer in Hong Kong with ongoing projects and developments in Hong Kong and China. They are looking for Senior Officers to join their expanding CRM Team to plan strategies on a group level for their shopping malls across the region. about the team.handle regional projectsFast-moving and dynamic working environmentteam of 9about the job.responsible for Group CRM team, including program planning, execution, performance analysis, etc. generate performance reports and devise plans on reaching annual KPIsinvolve in tenant partnership, reward sourcing and program materials preparationplan member engagement and communication strategy in collaboration with local CRM teamsetup CRM standard of procedures with regular updatescoordinate different business units, translating the business needs into requirements and specificationscommunicate with marketing team, communications units and digital agencies to execute CRM plansskills & experiences required.around 3-5 years relevant CRM experiencesrelevant experience in strategic partnershipknowledge in CRM and/or campaign management system, such as Salesforce and Microsoft Dynamicexcellent communication in both English and Chineseteam playerknowledge in planning CRM strategies on a Group levelInterested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk

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