retail trainer - fashion/beauty in Hong Kong

doris wan, randstad hong kong
job type
HK$ 25,000 - HK$ 32,000 per month

job details

hong kong
human resources
job type
working hours
HK$ 25,000 - HK$ 32,000 per month
3 years
reference number
doris wan, randstad hong kong
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job description

about the company. Our client is a Hong Kong based sole distributor for multiple international fashion/intimate wear labels. They are currently looking for a Retail Trainer for their hero intimate wear label. The label is famous for its functionality, wide range of assortment, elegance brand image. With 700+ stores across Asia, the Retail Trainer in HK is expected to ensure customer journey is at its excellence and aligned worldwide. about the team. You will spend most of your time in the field understanding retail team's challenges and customers' preference. There will be 5-10 stores locally. Most of the retail members come from relevant industry and have solid product knowledge. You will report into the General Manager and CEO directly and expected to come up with tailor made training plans for your retail team. Our client is keen to groom you into a Retail Manager, so they are open to candidates who are currently a Store Manager / Field Coach / Store Operations Manager. about the job.
  • Design and implement training plans to ensure retail excellence; including but not limited to store operations SOP, customer service, selling, customer journey and clientele
  • Set up KPIs to drive and track sales performance and customer satisfaction
  • Consistently provide feedback and coaching on the field
  • Handle customer complaints and implement training plans
  • Regular classroom training and store visits
skills & experiences required.
  • Degree in Human Resources, Business or any other relevant disciplines
  • 3+ years of experience in Retail Training / Field Coaching in lingerie, fashion, beauty, accessories
  • Open to candidates who are currently Store Manager/Store Operations Manager or relevant positions
  • Strong communication and presentation skills
  • Willing to travel amongst HK Island, Kowloon and NT
  • Proficient in English and Mandarin, Native in Cantonese is a MUST

Interested parties, please apply directly with your resume, current and expected salary package. Feel free to reach out to if you have any questions.


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree