retail operations manager in Hong Kong

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job details

hong kong
job type
reference number
eugenia tse, randstad hong kong
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job description

Retail Operations Manager - HK

Our client is a leading luxury brand and is seeking for a Retail Operations Manager to join their Hong Kong operations. RESPONSIBILITIES:

  • Handle cross-functional and cross department communication with head office
  • Understand the market and provide qualitative feedbacks
  • Develop and implement business strategies that maximizes the retail profit
  • Work closely with regional marketing team on promotional activities
  • Work closely with inventory team on reviewing products’ performance, conduct periodic audits and stock takes
  • Provide retail operation reports on financial, operational and product to General Manager when required.
  • In charge of stores openings and existing stores evaluation.


  • Has a bachelor degree or higher qualification in Marketing or Business Administration
  • Has at least 5 years of retail operations experience preference from Travel Retail
  • New store opening experience or new market growth preferred
  • Has strong interpersonal skills
  • Is an excellent communicator both oral and written, including presentation to the Management team
  • Is capable of building strategic, SOPs, complex and team work relationships
  • Is capable in dealing with complexity in a multinational environment
  • Has previous experiences of opening new retail shops
  • Is confident and creative in approaching challenging situations
  • Has good MS Office skills

For interested parties, please send your detailed resume together with current and expected salary or please contact Eugenia Tse @ 22323490 All personal data collected will be kept under strictly confidential and will be only used for recruitment purpose.