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summary

hong kong
randstad hong kong
HK$44,000 - HK$50,000 per month
permanent
full-time

specialism
retail
sub specialism
store management
reference number
91M0218773_4409183116289740129

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job details

about the company.
Our client is a reputable fashion brand that promotes sports, extreme sports and adventures experiencing. They offer clothing with sustainability, recycled materials and innovative lifestyles. To cope with its local expansions in Hong Kong and Macau, they are currently looking for a Retail Operations Manager to join and help expanding its retail business. ...

about the team.Reporting to the Retail Head, you will be managing 10+ stores in Hong Kong and Macau, ensuring retail operations efficiency and commercial goals are reached. This is an office based position (Monday - Friday), however, there might be times that you will be supporting stores during weekends/holidays. Rest assured that these worked days will be compensated with another day off!

about the job.

Oversee day-to-day operations and monitor performance of the assigned outlets to maximize sales and profits manpower efficiency and customer service standard
Responsible for the profit and loss of the operation as a whole
Ensure operations are in compliance with company policies and procedures as well as brand image
Coordinate with, report and make recommendations to management in order to grow market share, improve customer experience and drive business growth
Regularly review the operations routines and identify the improvement needs of the current practice
Provide counseling, coaching, training and motivating the outlets colleagues with strong business drive
Remain knowledgeable of market and industry trends, competitors, and all aspects of the market
Work closely with various internal departments in operations planning
Ensure the standard of visual merchandising, display, commercial image and layout at shop level are in compliance with corporate guidelines and make recommendation and advice to related departments if necessary

skills & experiences required.

Degree in any business related disciplines will be appreciated
5+ years of relevant retail operations management experience within the apparel/lifestyle/sports sector required; experience as a "Store Manager" will have advantage
Independent and good leadership skill with positive attitude
Excellent communication and interpersonal skills
Excellent analytical and problem-solving skills with a strong numerical sense
Customer-focused, result oriented, strong in problem solving and self-motivated
Energetic, passionate and committed
Good command of written and spoken English and Cantonese
Travelling to Macau is required

Interested parties, please apply directly with your most updated resume including your latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.

Oversee day-to-day operations and monitor performance of the assigned outlets to maximize sales and profits manpower efficiency and customer service standard
Responsible for the profit and loss of the operation as a whole
Ensure operations are in compliance with company policies and procedures as well as brand image
Coordinate with, report and make recommendations to management in order to grow market share, improve customer experience and drive business growth
Regularly review the operations routines and identify the improvement needs of the current practice
Provide counseling, coaching, training and motivating the outlets colleagues with strong business drive
Remain knowledgeable of market and industry trends, competitors, and all aspects of the market
Work closely with various internal departments in operations planning
Ensure the standard of visual merchandising, display, commercial image and layout at shop level are in compliance with corporate guidelines and make recommendation and advice to related departments if necessary

skills & experiences required.

Degree in any business related disciplines will be appreciated
5+ years of relevant retail operations management experience within the apparel/lifestyle/sports sector required; experience as a "Store Manager" will have advantage
Independent and good leadership skill with positive attitude
Excellent communication and interpersonal skills
Excellent analytical and problem-solving skills with a strong numerical sense
Customer-focused, result oriented, strong in problem solving and self-motivated
Energetic, passionate and committed
Good command of written and spoken English and Cantonese
Travelling to Macau is required

experience
5 years
skills
no additional skills required
qualifications
no additional qualifications required
education
Associate Degree/Diploma

apply with randstad.
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Our consultant will call you to discuss your application and further career aspirations if you're suitable for a role.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in Hong Kong SAR.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
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doris wan

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retail operations manager - sports/apparel.

job details

experience

skills

qualifications

education

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

doris wan

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