retail operations manager (hong kong) in Hong Kong

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job details

hong kong
job category
job type
HK$ 40,000 - HK$ 45,000 per month
reference number
elaine yim, randstad hong kong
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job description

Retail Operations Manager (Hong Kong)

Our client is a leading luxury brand and is seeking for a Retail Operations Manager to join their Hong Kong operations.

• Maximize performance of all Retail Network
• Understand the market and provide qualitative feedbacks
Develop monthly, quarterly and annual objectives for store managers and follow up on their performance.
• Monitor and establish appropriate KPI metrics
• Closely communicate with Boutique Managers to assess staff performance and development-
• Perform regular coaching on-the-job for Boutique Managers and teams.
Review monthly commission and incentives paid to retail staffs.
• Assist Boutique managers in running boutique monthly reports. Peruse the results finding strengths and weaknesses and setting action plans when needed.
In charge of boutique openings, closures, refurbishments and relocations.

• Diploma or above with 7-8 years of experience in retail operations management
• Background experience in Luxury, Retail, ,Fashion Brand or FMCG Brand is welcome
• Excellent English and Mandarin
• Excellent skill in Excel and PowerPoint
• Multi-task, highly adaptable to changes, able to work under pressure
• Analytical mind with strong numerical sense
• Strong people management skills required
• Strong leadership skills with the proven ability to recruit, retain, motivate and develop a team

For interested parties, please send your detailed resume together with current and expected salary or pls contact me Elaine YIM @ 22323403 All personal data collected will be kept under strictly confidential and will be only used for recruitment purpose.