Company Background:Our client is a leading smart commerce platform that empowers merchants to succeed everywhere. They provide a full-featured platform that allows merchants to easily build their online shop and deliver a seamless omni-channel experience. We’re a customised platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and more to empower merchants to succeed in omnichannel retailing and cross-border commerce. The company provides services including inventory and sales management, regional logistics, payment gateways, data analytics tools, storefront theme designs, local customer support, and everything you need to create a store. Job Responsibilities:This person would support the COO to ensure the business performs optimally. The role spans all aspects of business operations with key accountability to drive results across: Business Planning • Assist with the management of the leadership team including coordination of meetings, agenda formulation, review of papers, attendance and note taking and follow up on key actions. • Track performance, development, and implementation of business-critical issues. • Ensure effective communication of key messages across direct / indirect team members. • Create and develop internal and external speaking notes and presentations for a variety of forums ensuring that key points are made in a focused, accurate, and concise way and that key messages from them can be readily captured and cascaded by others.• Assisting the COO with OKR/KPI management. • Tracking performance to budget and identifying risks and opportunities to deliver the targeted business performance. • Assisting with strategic planning including the development and production of strategic plans, management reviews, performance updates and associated research, analysis, and presentation. Strategy• Ensure the design and delivery of initiatives are consistent with the business & functional strategy where appropriate. • Drive a management process to enable senior management and respective colleagues to effectively manage business objectives. • Closely monitor the development, implementation and performance of business critical issues. • Provide business management, coordination, and project management support for senior management. Candidate Requirements:• 5-8 years of experience in management consulting/business strategy roles. And ideally with startup experience, passionate about the tech & eCommerce industry. • Strong analytical skills, proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis. • Exceptional communication & coordination skills, building relationships to drive change. • Creative problem-solver with good multitasking skills, able to identify, prioritise and resolve complex issues before they arise by delegating internally. • Flexibility and responsiveness in order to handle changing priorities and urgent requests from senior management across multiple agendas.• Must be fluent in Mandarin, English (written and spoken). Cantonese is a plus.