about the job.
Responsible for partnering with the operational management team to support in delivering learning & development across the business in accordance with the Hong Kong business strategy and objectives. As a team, you will be part of the wider Greater China department. Working in partnership with your business areas you will provide outstanding learning and development expertise to drive improved organisational performance.
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training programs and key duties:- orientation & induction: to be the program owner forthe L&D program which includes logistical/administration organisation, attendee management, training content delivery, training timetable management, catch up meetings and assessment management.
- L&D measurements: assist in collating, analysing and reviewing new starters speed to productivity, through tracking of KPI’s and performance
- facilitate raining: to facilitate (sole delivery, co-facilitation or oversight management) on the current Hong Kong business training programs for our employees
- on the desk coaching / shadowing: to spend time on the desk, 1-on-1 time or in small focus groups with new starters to ensure learning is being implemented, provide further coaching and actionable feedback
- L&D business partnering: to provide consistent feedback (formal and informal) to sales leaders on the performance of their staff, areas for attention and tangible recommendations on ways to improve and assist.
- improvement and refreshment: to review our existing learning journeys and program offerings to our local staff to therefore recommend and execute tangible ways to refresh or improve the content
experience and background
- Relevant Degree or Learning & Development Qualification
- Experience to a sales workforce is required, 360 recruitment industry experience is preferred
- Previous experience in coaching & developing staff
- Proven track record in communicating and influencing at all levels of the business
- Excellent Cantonese and English Language skills required. Mandarin is preferred but not required.