about the company. Our client owns and operates health and beauty spa across entire mainland China. With its Headquarter being in Shanghai, it has over 120 beauty centers in the country. Serving customers from the heart, the company takes pride in its relentless pursuit of quality service and beauty products. The company strives to create endless possibilities for women's beauty. To cope with its mainland China expansions, they are currently looking for a Vice President - Operations to relocate to its HQ in Shanghai and bring in new inspirations to the team. about the team. You will be reporting to the Group CEO and manages over 100 POS in Tier 1 and Tier 2 cities in China. Based in Shanghai, you will be given allowanceon housing. You are expected to travel within the country to understand business and customers needs better - when situation allows. about the job. Accountable for overall operations of business, including and not limited to sales operations management, revenue and cost management, people management, procurement management, marketing, customer service management and business developmentReview, design and develop sales strategies, drive excellent customer service, productivity, and efficiency from financial and operational perspectivesWork closely with functional teams to review the operations, provide recommendations and action plans to improve effectiveness and efficiencyConsolidate and analyze all sales and operational reports, come up with market insights and recommendations for CEO's reviewIn charge and manage daily operation of frontline staffs including Therapist team and Customer Service teamMaximize brand awareness and revenue growth through the development of brand building, new customer acquisition and CRM campaignIdentify potential business opportunities and expand network of clientel baseManage landlord (leasing and property management) relationshipsManaging P & L, revenue forecasts, sales analysis data, operating reports and KPI settingImplement company guidelines, visual directions and store policies in centers operations skills & experiences required.Degree or above in Business Management, Marketing or other relevant disciplines15+ years of relevant experience in retail operations; beauty background will have advantageFluent in Mandarin and English is a MUSTStrong entrepreneurial mindset and business acumenProven track record in managing large team and motivating frontline staff to achieve business goalsGoal oriented, organized and able to multi taskAbility to relocate to Shanghai and travel within the country when needed Interested parties, please apply directly with your most updated resume, latest and expected salary package. Feel free to reach out to firstname.lastname@example.org if you have any questions.